Canon MP370 MultiPASS MP370/360 User's Guide - Page 5

Troubleshooting, Appendix, Nothing Displays On The LCD There Is No - print head

Page 5 highlights

Checking The Ink level 81 Maintaining The Print Head 82 Flowchart Of Print Head Maintenance .........82 Printing The Nozzle Check Pattern 83 Confirming The Nozzle Check Pattern.........84 Cleaning The Print Head 85 Aligning The Print Head 86 Using The Calibration Function 87 Setting The Power Save Timer 88 Cleaning Your Machine 89 Cleaning The Platen Glass And Document Cover 89 Cleaning The Exterior 89 Cleaning The Roller 89 11 Troubleshooting Problems Installing And Uninstalling Software 90 MP Drivers/MP Toolbox 90 MP Toolbox Only 90 MP Drivers Only 90 Paper Is Jammed 92 Removing Jammed Paper 92 Clearing Jams In The Paper Output Tray 92 Clearing Jams From The Multi-purpose Tray 92 If There Are Repeated Paper Jams 93 No Power 94 Nothing Displays On The LCD (There Is No Power 94 Cannot Copy Or Print 94 Cannot Print At All, Cannot Print Correctly....94 When Copying Or Printing From A Computer 94 When Copying 95 Paper Curls 96 Outputting Stops In-progress 96 When Copying Or Printing From A Computer 96 When Copying 96 Memory Card Problems (MP370 97 Memory Card Is Not Recognized 97 Images On The Memory Card Are Not Recognized 97 Cannot Print Correctly From The Memory Card 97 Cannot Write To A Memory Card From PC...98 Removable Disk Does Not Appear In Windows Explorer 98 The [Unplug/Eject] Icon Does Not Appear (Windows 2000 98 The Machine Does Not Appear In [Hardware devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000 99 In Windows Explorer, You Cannot Display [Thumbnails] (Windows 2000 99 The Memory Card Is Recognized As A Drive Other Than [Removable Disk 99 Computer Cannot Be Started 99 Problems Printing From Your Computer ....... 100 Cannot Print To A Shared Printer 101 Problems Scanning 101 You Tried To Create A Multi-page PDF, But Were Not Able To Scan Multiple Documents 103 When You Click A Button On The MP Toolbox, An Unwanted Application Opens 103 You Opened The Properties Dialog Box From The [Scanners and Cameras] Icon And Changed The Settings, But The Settings Were Not Activated (Windows 2000 103 Cannot Scan Correctly With Multi-Scan ..... 104 Scanned Image Is Displayed Large (Small) On The Computer Screen ..... 104 The Cover Cannot Be Closed 105 The Inner Cover Cannot Be Closed 105 The Paper Output Tray Cannot Be Closed 105 The Paper Output Tray Cannot Be Opened 105 When The [Alarm] Lamp Flashes 106 LCD Messages 107 Cannot Print Properly From A Digital Camera (MP370 110 12 Appendix How To Change Settings, And Explanation Of Their Content 111 Accessing The Machine Settings 111 Settings 112 Function key: [COPY 112 Function key: [PHOTO PRINT] (MP370) ... 113 Function key: [Additional Functions 114 Settings For Paper Types 116 For Copying 116 For Photo Printing (MP370 116 For Photo Index Sheet Printing (MP370)... 117 Displaying Electronic Manuals Stored On The Setup CD-ROM 118 About The Software Guide 120 About The Photo Application Guide 120 Using The Online Help 121 Using The Utility Software 121 Safety Information 122 Legal Limitations On Use Of Your Product And Use Of Images 128 Users In The U.S.A 129 Specifications 130 General Specifications 130 System Requirements 132 Copy Specifications 132 Photo Print Specifications (MP 370).......... 133 Print Specifications 133 Scan Specifications 134 Index 135 3

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3
Checking The Ink level
.................................
81
Maintaining The Print Head
.............................
82
Flowchart Of Print Head Maintenance
.........
82
Printing The Nozzle Check Pattern
..............
83
Confirming The Nozzle Check Pattern
.........
84
Cleaning The Print Head
..............................
85
Aligning The Print Head
...............................
86
Using The Calibration Function
....................
87
Setting The Power Save Timer
.....................
88
Cleaning Your Machine
....................................
89
Cleaning The Platen Glass And Document
Cover
....................................................
89
Cleaning The Exterior
..................................
89
Cleaning The Roller
.....................................
89
11 Troubleshooting
Problems Installing And Uninstalling
Software
...............................................
90
MP Drivers/MP Toolbox
................................
90
MP Toolbox Only
...........................................
90
MP Drivers Only
............................................
90
Paper Is Jammed
.............................................
92
Removing Jammed Paper
.............................
92
Clearing Jams In The Paper Output
Tray
......................................................
92
Clearing Jams From The Multi-purpose
Tray
......................................................
92
If There Are Repeated Paper Jams
............
93
No Power
.........................................................
94
Nothing Displays On The LCD (There Is No
Power)
..................................................
94
Cannot Copy Or Print
......................................
94
Cannot Print At All, Cannot Print Correctly
....
94
When Copying Or Printing From A
Computer
..............................................
94
When Copying
............................................
95
Paper Curls
...................................................
96
Outputting Stops In-progress
........................
96
When Copying Or Printing From A
Computer
..............................................
96
When Copying
............................................
96
Memory Card Problems (MP370)
....................
97
Memory Card Is Not Recognized
..................
97
Images On The Memory Card Are Not
Recognized
..........................................
97
Cannot Print Correctly From The Memory
Card
......................................................
97
Cannot Write To A Memory Card From PC...98
Removable Disk Does Not Appear In
Windows Explorer
................................
98
The [Unplug/Eject] Icon Does Not Appear
(Windows 2000)
...................................
98
The Machine Does Not Appear In [Hardware
devices] In The [Add/Remove
Hardware] Dialog Box
(Windows 2000)
...................................
99
In Windows Explorer, You Cannot Display
[Thumbnails] (Windows 2000)
..............
99
The Memory Card Is Recognized As A Drive
Other Than [Removable Disk]
..............
99
Computer Cannot Be Started
.......................
99
Problems Printing From Your Computer
.......
100
Cannot Print To A Shared Printer
...............
101
Problems Scanning
.......................................
101
You Tried To Create A Multi-page PDF,
But Were Not Able To Scan
Multiple Documents
...........................
103
When You Click A Button On The MP
Toolbox, An Unwanted Application
Opens
................................................
103
You Opened The Properties Dialog Box
From The [Scanners and Cameras]
Icon And Changed The Settings,
But The Settings Were Not
Activated (Windows 2000)
.................
103
Cannot Scan Correctly With Multi-Scan
.....
104
Scanned Image Is Displayed Large
(Small) On The Computer Screen
.....
104
The Cover Cannot Be Closed
.......................
105
The Inner Cover Cannot Be Closed
............
105
The Paper Output Tray Cannot Be
Closed
................................................
105
The Paper Output Tray Cannot Be
Opened
..............................................
105
When The [Alarm] Lamp Flashes
...............
106
LCD Messages
...........................................
107
Cannot Print Properly From A Digital
Camera (MP370)
...............................
110
12 Appendix
How To Change Settings, And Explanation
Of Their Content
................................
111
Accessing The Machine Settings
................
111
Settings
.........................................................
112
Function key: [COPY]
................................
112
Function key: [PHOTO PRINT] (MP370) ... 113
Function key: [Additional Functions]
..........
114
Settings For Paper Types
.............................
116
For Copying
...............................................
116
For Photo Printing (MP370)
.......................
116
For Photo Index Sheet Printing (MP370)... 117
Displaying Electronic Manuals Stored On
The Setup CD-ROM
..........................
118
About The Software Guide
............................
120
About The Photo Application Guide
..............
120
Using The Online Help
..................................
121
Using The Utility Software
.............................
121
Safety Information
.........................................
122
Legal Limitations On Use Of Your Product
And Use Of Images
...........................
128
Users In The U.S.A
. ......................................
129
Specifications
................................................
130
General Specifications
...............................
130
System Requirements
...............................
132
Copy Specifications
...................................
132
Photo Print Specifications (MP 370)
..........
133
Print Specifications
....................................
133
Scan Specifications
...................................
134
Index
.............................................................
135