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Canon REALiS WX6000 Pro AV User Manual - Page 206

You Cannot Operate the Remote Control, If the above causes cannot be identified

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Troubleshooting Cause The lamp has broken (or there is a lamp malfunction). The operating temperature is inappropriate. Countermeasure Check whether the lamp has broken. If the lamp has broken, follow the instructions on page 21. If the lamp has not broken, there may be a malfunction with the lamp. Check the lamp by replacing it with a spare lamp if you have one. (P22, P195, P196) Check whether the operating temperature is between 5°C and 35°C. (P24) If you use the projector at 2300 m or higher above sea level, contact the Canon Customer Support Center. ■You Cannot Operate the Remote Control Cause Batteries are not installed properly or they have run out. You are operating the remote control from the outside of the remote control operating range. There is an obstacle between the projector and the remote control. You are operating the remote control in an unsuitable operating environment. The channel setting of the remote control does not match the setting of the projector. The key lock function is preventing operation of the remote control. When using infrared operation, the cable is connected to the terminal for the wired remote control of the projector or remote control (WX6000 / SX6000). When using with the cable connected, the cable may not be connected to the terminal for the wired remote control of the projector or remote control (WX6000 / SX6000). Countermeasure Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (P27) Check whether you are operating the remote control within the remote control operating range of the main unit of the projector. (P29) Remove the obstacle between the infrared remote receiver of the main unit of the projector and the remote control or point the remote control in an obstacle-free path. Check whether the infrared remote receiver of the main unit of the projector is exposed to direct sunlight or strong light of lighting apparatus. (P29) Check whether the channel setting of the remote control has been changed. You can check the [Remote control] setting in the [System settings] menu. (P124) Check whether [Key lock] is enabled to disable the remote control operation. In the System settings menu, set [Key lock] to [Off]. (P123) Pull out the cable that is connected to the terminal for the wired remote control of the projector or remote control. (P30) Check whether the cable is connected to the terminal for the wired remote control of the projector and remote control. Also check that the cable is not broken. (P30) If the above causes cannot be identified, the projector may be damaged. Contact the Canon Customer Support Center as soon as possible. 206

Section	Page
To Start Menu	2
Quick Reference Guide	4
Table of Contents	5
Safety Instructions	12
Safety Precautions	13
CAUTION ON HANGING FROM THE CEILING	13
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	14
AC Power Cord Requirement	16
Federal Communication Commission Notice	17
Canadian Radio Interference Regulations	17
Precautions for Use	18
Precautions for Installation	19
Precautions on the lamp	21
Precautions for the batteries of the remote control	22
Before Use	25
Supplied Accessories	26
Installing Remote Control Batteries	27
Preparing the Remote Control	29
Remote Control Operating Range	29
When a remote control is connected using a cable (WX6000 / SX6000)	30
Part Names	31
Main Unit (The illustration shows WUX5000.)	31
Front Side	31
Rear Side	32
Bottom Side	32
Remote Control	34
RS-RC04	34
RS-RC05	36
Side Control	38
LED Indicator Displays	39
Input Terminal	40
User’s Manual (Operation)	43
Projecting an Image	45
Steps for Connecting the Projector and Projecting an Image	46
Connecting the Projector	47
Connecting the Projector to a Computer	47
Connecting to RGB Monitor Output Terminal (Analog Connection)	47
Connecting to DVI Monitor Output Terminal (Digital Connection)	50
Connecting with a HDMI Cable (Input signal type: [HDMI] - P59)	51
Outputting Audio to Speakers	51
Connecting to AV Equipment	52
Connecting to Digital Video Output Terminal (Digital Connection)	52
Connecting to Analog Video Output Terminal (Analog Connection)	53
Outputting Audio to Speakers	55
Starting Projection	56
When the Language Selection Screen Appears	57
When the Password Input Screen Appears	58
When “No signal” Appears	58
When Notebook Computer Screen Does Not Appear	58
Adjusting Image	58
Changing Notebook Computer Screen Output	58
Turning on External Monitor Output	58
Selecting an Input Signal (INPUT)	59
Types of Input Signals	59
Selecting an Input Signal	60
Adjusting the Image	61
Setting the Display Resolution of the Computer	61
Windows 7	61
Windows Vista	61
Windows XP	61
Mac OS X	62
AUTO PC	62
Performing the Auto PC Function	62
Selecting Screen Aspect and Aspect	63
Selecting Screen Aspect	63
Moving Image with 16:9 D. Image Shift / 16:10 D. Image Shift (SX6000)	67
Moving Image with 4:3 D. Image Shift (WUX5000 / WUX4000 / WX6000)	68
Resetting the Image Shift	69
Selecting Aspect Ratio	69
Types of Aspect Ratios	69
How to Select an Aspect Ratio	70
Adjusting the Image Size	71
Adjusting the Focus	73
Adjusting the Image Position	74
Resetting the Position	75
Adjusting Keystone Distortion	76
Resetting the Keystone Adjustment	77
Selecting an Image Mode	78
Image Modes	78
How to Select an Image Mode	79
Turning Off the Projector	80
Useful Functions Available During a Presentation	81
Useful Functions Available During a Presentation	82
Temporarily Blacking Out an Image	82
Freezing the Picture	82
Adjusting the Volume	83
Muting the Sound	83
Zooming an Image	84
Showing the Elapsed Time	85
Setting Functions from Menus	87
How to Use Menus	88
Menu Configuration	88
Basic Menu Operations	90
Setting Display Status	93
Selecting an Image Projection Mode	93
Automatic Display Adjustment	94
Selecting an Input Signal Type (Analog PC)	94
Selecting an Input Signal Type (Component)	95
Adjust Input Signal Type (Analog PC) Total Dots	95
Adjust Input Signal Type (Analog PC) Tracking	96
Adjust Input Signal Type (Analog PC) Horizontal Position	96
Adjust Input Signal Type (Analog PC) Vertical Position	97
Adjust Input Signal Type (Analog PC) Horizontal Pixels	97
Adjust Input Signal Type (Analog PC) Vertical Pixels	98
Selecting HDMI Input Level	98
HDMI Color Format	99
Select HDMI Over Scan	100
Performing Progressive Processing	101
Selecting a Menu Position	102
Correcting the Screen Color	103
Reversing Projection	104
No Signal Screen	105
Screen When Blank	106
Selecting a Logo at Startup	106
Selecting Aspect Ratio of Screen	107
Adjusting Keystone Distortion	108
Image Shift Adjustment	108
Selecting an Image Quality	109
Image Adjustment	109
Saving the Desired Image Quality	110
Adjusting the Brightness	111
Adjusting the Contrast	112
Adjusting the Sharpness	113
Performing Gamma Correction	113
Adjusting Color	114
Correcting the Image According to the Ambient Light	115
Noise Reduction	116
Dynamic Gamma	116
Memory Color Correction	117
6-axis Color Adjust (Detailed Color Adjustment)	117
Detailed Gamma Correction	118
Reducing the Lamp Brightness	119
Resetting the Image Adjustment Settings	119
Setting Various Functions	120
Selecting the Power Management Mode	120
Skip the POWER Button Operation	121
Enabling / Disabling the Beep	122
Key Repeat	122
Prohibiting Operations	123
Main Unit and Remote Control Channel Settings	124
Selecting a Display Language	125
Showing / Hiding the Guide Screen	126
Showing / Hiding the Input Status	127
Selecting the HDMI Input	127
Setting a Password	128
Registering a Password	129
Prohibiting Operation of the Lens	130
Lens Shift Reset	131
Extending the Menu Display Time	132
Showing / Hiding the High Temperature Warning Icon	133
Reducing Flickering	134
Gamma Restore	134
Lamp Warning Display	135
Resetting the Lamp Counter	135
About the Display of the Lamp Counter	136
Filter Warning Display	137
Resetting the Air Filter Counter	137
Displaying Test Pattern	138
Selecting Audio In Terminal	139
Locking Installation Related Functions	139
Resetting to the Default Setting	140
Checking Projector Information	141
Installation Manual (Installation and Maintenance)	143
Installation	145
Installation Precautions	146
Precautions When Carrying the Projector	146
Installation Precautions	146
Precautions When Carrying and Transporting the Projector	146
When using mounted on the ceiling	148
Install facing in the correct direction	148
Installation Procedure	149
Selecting the Projection Method and Installation Location	150
Ceiling Mounting or Rear Projection	150
Adjusting the projection position when installed on the floor	150
Installing / Removing the Lens Unit	151
Installing the Lens Unit	151
Removing the Lens Unit	155
Setting Up the Projector	156
Positioning the Projector in Front of the Screen	156
Relationship Between Image Size and Projecting Distance	156
Lens Shift Function	160
Connecting to AV Equipment	162
Connectable Equipment and Input Terminals	162
Connection Terminal and Connection Cable	164
Connecting to a Network	165
Preparing the Remote Control	166
Connection Methods	166
Setting an IP Address	167
Windows 7	167
Windows Vista	168
Windows XP	169
Mac OS X	170
Resetting the IP Address Setting of the Computer	170
Network Settings on the Projector	171
Locking the Network Settings	171
Turning the Network Function On / Off	172
Setting a Network Password	173
Registering a Network Password	173
Turning the PJLink Function On / Off	174
Turning DHCP Function On / Off	175
TCP / IP Setting	175
Initializing Network Settings	176
Configuring the Network From the Computer	177
Displaying and Configuring the Network Configuration Screen	177
Resetting to Factory Defaults	180
Setting Errors	180
Setting Up the Network	182
Setting Basic Information [Network]	182
Setting Up Email [Mail]	183
Mail Authentication Settings [Mail auth]	184
Sending a Test Mail [Send test mail]	185
SNMP Settings [SNMP]	185
Setting Projector Information [Projector info.]	186
Setting PJLink [PJLink]	187
Controlling the Projector from a Computer	188
Error Mail	190
Maintenance	191
Cleaning the Projector	192
Cleaning and Replacing the Air Filter	193
Replacing the Air Filter	193
Cleaning the Air Filter	194
Replacing the Lamp	195
Replacement Lamp	196
Replacing the Lamp	196
Appendix	199
Appendix	201
Troubleshooting	202
LED Indicator Meanings	202
Symptoms and Solutions	203
You Cannot Turn on the Projector	203
You Cannot Project an Image from the Projector	203
There is no Sound	204
The Projected Image Is Blurred	205
You Cannot Project an Image Appropriately	205
The Projector Power Turns Off	205
You Cannot Operate the Remote Control	206
Relationship between Aspect and Screen Aspect	207
WUX5000 / WUX4000	207
When the image is projected on a 16:10 screen	207
When the image is projected on a 16:9 screen	208
When the image is projected on a 4:3 screen	208
When projecting on a 16:10 screen in the aspect ratio of the connected device	209
When projecting on a 16:9 screen in the aspect ratio of the connected device	209
When projecting on a 4:3 screen in the aspect ratio of the connected device	210
WX6000	210
When the image is projected on a 16:10 screen	210
When the image is projected on a 16:9 screen	211
When the image is projected on a 4:3 screen	211
When projecting on a 16:10 screen in the aspect ratio of the connected device	212
When projecting on a 16:9 screen in the aspect ratio of the connected device	212
When projecting on a 4:3 screen in the aspect ratio of the connected device	213
SX6000	213
When the image is projected on a 4:3 screen	213
When the image is projected on a 16:10 screen	214
When the image is projected on a 16:9 screen	214
When projecting on a 4:3 screen in the aspect ratio of the connected device	215
When projecting on a 16:10 screen in the aspect ratio of the connected device	215
When projecting on a 16:9 screen in the aspect ratio of the connected device	216
Displayed Test Patterns	217
Supported Signal Types	218
Product Specifications	219
Projector	219
Remote control	221
Specification of Each Lens Unit (Option)	221
External View	223
ANALOG PC (WUX5000 / WUX4000), ANALOG PC-1 (WX6000 / SX6000) / COMPONENT IN Terminal	223
Service Port (CONTROL)	224
Index	228
Numerics	228
A	228
B	228
C	228
D	228
F	228
G	228
H	228
I	228
K	229
L	229
M	229
N	229
O	229
P	229
R	229
S	229
T	229
V	230
W	230
Z	230

Match case Limit results 1 per page

Troubleshooting

206

■

You Cannot Operate the Remote Control

If the above causes cannot be identified, the projector may be damaged. Contact the

Canon Customer Support Center as soon as possible.

The lamp has broken (or there is a

lamp malfunction).

Check whether the lamp has broken.

If the lamp has broken, follow the instructions on

page 21

. If

the lamp has not broken, there may be a malfunction with

the lamp. Check the lamp by replacing it with a spare lamp

if you have one. (

P22

P195

P196

)

The operating temperature is

inappropriate.

Check whether the operating temperature is between 5°C

and 35°C. (

P24

)

If you use the projector at 2300 m or higher above sea level,

contact the Canon Customer Support Center.

Cause

Countermeasure

Batteries are not installed prop-

erly or they have run out.

Check whether batteries are installed correctly. If batteries

are installed correctly, replace them with new batteries.

(

P27

)

You are operating the remote con-

trol from the outside of the remote

control operating range.

Check whether you are operating the remote control within

the remote control operating range of the main unit of the

projector. (

P29

)

There is an obstacle between the

projector and the remote control.

Remove the obstacle between the infrared remote receiver

of the main unit of the projector and the remote control or

point the remote control in an obstacle-free path.

You are operating the remote con-

trol in an unsuitable operating

environment.

Check whether the infrared remote receiver of the main unit

of the projector is exposed to direct sunlight or strong light

of lighting apparatus. (

P29

)

The channel setting of the remote

control does not match the setting

of the projector.

Check whether the channel setting of the remote control

has been changed. You can check the [Remote control]

setting in the [System settings] menu. (

P124

)

The key lock function is prevent-

ing operation of the remote con-

trol.

Check whether [Key lock] is enabled to disable the remote

control operation.

In the System settings menu, set [Key lock] to [Off]. (

P123

)

When using infrared operation,

the cable is connected to the ter-

minal for the wired remote control

of the projector or remote control

(WX6000 / SX6000).

Pull out the cable that is connected to the terminal for the

wired remote control of the projector or remote control.

(

P30

)

When using with the cable con-

nected, the cable may not be

connected to the terminal for the

wired remote control of the pro-

jector or remote control (WX6000 /

SX6000).

Check whether the cable is connected to the terminal for

the wired remote control of the projector and remote con-

trol. Also check that the cable is not broken. (

P30

)

Cause

Countermeasure