Canon SELPHY DS810 DS810 Photo Printing Guide - Page 81

Printed Surface is Scratched or Ink Blots

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Troubleshooting Note When the color is different from what is displayed on the LCD or when it is not printed with your favorite color You can adjust the brightness, contrast, and color balance of photos for printing from the Settings screen. See "To Change Print Setting" on page 24. Printed Surface is Scratched or Ink Blots Possible Cause There are ink blots on the printed surface There are ink blots on the back side of the printed surface Try This Clean the Paper Feed Roller. See "Paper Does Not Feed Properly/Paper Jam" on page 77. If the protrusions inside the printer are stained, open the Cover of the printer and then wipe ink off the protrusions using a swab or the like as shown. Important Before cleaning, be sure to turned off the printer. Printed on the back side Follow the steps described below to clean the inside of the printer. of the sheet/The roller 1. Ensure that the printer is turned on. inside the printer is 2. Load the Glossy Photo Paper (4"×6"/ 101.6×152.4mm paper). extremely dirty 3. Select Bottom plate cleaning from the menu. • Press the Menu button. • Select Tool box and then press the OK button. • Select Maintenance and then press the OK button. • Select Bottom plate cleaning, and press the OK button. 4. Select Yes and press the OK button. Note If the problem remains after performing, repeat this procedure starting with step 1. If the problem remains, contact a Canon service representative. Important Check that your paper is loaded with the correct print side facing up. Inappropriate paper type Check to see if the paper you are printing on is too thick or curled. used See "Print Media to Avoid" on page 20. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Note If this does not solve the problem, set the Paper Thickness Lever to the left. See "Paper Thickness Lever" on page 10. Return the Paper Thickness Lever to the right after printing. 79

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Troubleshooting
79
Note
When the color is different from what is displayed on the LCD or when it is not printed
with your favorite color
You can adjust the brightness, contrast, and color balance of photos for printing from
the
Settings
screen. See “To Change Print Setting” on page 24.
Printed Surface is Scratched or Ink Blots
Possible Cause
Try This
There are ink blots on
the printed surface
Clean the Paper Feed Roller.
See “Paper Does Not Feed Properly/Paper Jam” on page 77.
There are ink blots on
the back side of the
printed surface
If the protrusions inside the printer are stained, open the Cover of
the printer and then wipe ink off the protrusions using a swab or
the like as shown.
Important
Before cleaning, be sure to turned off the printer.
Printed on the back side
of the sheet/The roller
inside the printer is
extremely dirty
Follow the steps described below to clean the inside of the printer.
1. Ensure that the printer is turned on.
2. Load the Glossy Photo Paper (4"×6"/ 101.6×152.4mm paper).
3. Select
Bottom plate cleaning
from the menu.
•
Press the
Menu
button.
•
Select
Tool box
and then press the
OK
button.
•
Select
Maintenance
and then press the
OK
button.
•
Select
Bottom plate cleaning
, and press the
OK
button.
4. Select
Yes
and press the
OK
button.
Note
If the problem remains after performing, repeat this procedure
starting with step 1.
If the problem remains, contact a Canon service representative.
Important
Check that your paper is loaded with the correct print side facing up.
Inappropriate paper type
used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 20.
Note that smudging may occur at the top and bottom edges of the
paper when using Borderless Printing.
Note
If this does not solve the problem, set the Paper Thickness Lever to
the left. See “Paper Thickness Lever” on page 10.
Return the Paper Thickness Lever to the right after printing.