Canon imagePROGRAF TX-4100 MFP Z36 imagePROGRAF TX-4100 TX-3100 TX-2100 TX-541 - Page 789

1. Open the top cover and make sure that the carriage is not over the platen. 2. Remove any paper scraps left inside the top cover. Remove Jammed Roll Paper Remove a Jammed Sheet 3. Close the top cover. Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to the lowest quality setting? Follow the steps below to set Print Quality to higher quality settings, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) • macOS Change the Print Quality in the printer driver Quality & Media settings. Changing the Print Quality and Correcting Image Data (macOS) Check 7 Does the paper used for printing create a lot of cutting dust? Set Cut-dust reduction in the touch screen menu Advanced paper settings to ON. Reducing Dust from Cutting Rolls 789