Compaq 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1
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- Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 1
Maintenance & Service Guide Compaq 315eu Microtower Compaq 100eu Small Form Factor Compaq 100eu All-in-One - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 2
and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are -Packard Company. Maintenance & Service Guide Compaq 315eu Microtower Compaq 100eu Small Form Factor Compaq 100eu All-in-One Third Edition (January 2011) - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 4
iv About This Book - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 5
Software ...1 Installing the Operating System ...1 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files ...2 Protecting the Software ...3 2 Computer Setup (F10) Utility ...4 Compaq 315eu MT Model - Computer Setup (F10 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 6
Care, and Disassembly Preparation 22 Chassis Designation ...23 Microtower ...23 Small Form Factor ...24 All-in One ...24 Electrostatic Discharge Keyboard ...29 Cleaning the Monitor ...29 Cleaning the Mouse ...29 Service Considerations ...29 Power Supply Fan ...30 Tools and Software Requirements 30 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 7
46 Populating DIMM Sockets 47 Installing Memory Modules 48 Expansion Cards ...50 Cable Management ...54 Cable Connections ...55 Drives Holder ...76 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis 77 Preparation for Disassembly ...77 Access Panel ...78 Front Bezel ...79 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 8
Assembly ...99 Chassis Fan ...102 System Board ...103 Replacing the Battery ...104 8 Removal and Replacement Procedures All-in One (AIO) Chassis 106 Preparing to disassemble the computer 106 Memory/Optical Drive Cover ...107 Memory Module ...108 Optical Drive ...110 Stand ...111 Hinge Cover ...112 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 9
145 Downloading the Latest Version of HP Vision Diagnostics 145 Protecting the Software ...146 11 Troubleshooting Without Diagnostics ...147 Safety and Comfort ...147 Before You Call for Technical Support 147 Helpful Hints ...148 Solving General Problems ...150 Solving Diskette Problems ...154 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 10
194 PCI Express ...195 Appendix B Power Cord Set Requirements 196 General Requirements ...196 Japanese Power Cord Requirements 196 Country-Specific Requirements ...197 Appendix C Specifications ...198 Microtower models ...198 Small form factor models ...199 All-in One models ...200 Index ...201 x - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 11
Windows Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions than one operating - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 12
system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. Accessing Disk Image (ISO) Files There are disk image files (ISO files) included on your PC that contain the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 13
a backup copy of all system software, applications, and related files stored on the hard drive. Refer to the operating system or backup utility documentation for instructions on making backup copies of your data files. Protecting the Software 3 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 14
2 Computer Setup (F10) Utility The computer setup utility differs for the different models. Compaq 315eu MT Model - Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: ● Change factory default settings. ● Set the system date and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 15
only after exiting the F10 Setup screen. Computer Setup-Main NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-1 to set drive A to: ● Disabled ● 1.44 MB 3.5" ● Not Installed Compaq 315eu MT Model - Computer Setup (F10) Utilities 5 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 16
Capacity (Size - HDD only) - view only ● Transfer Mode- view only ● Smart Support - run HDD self-test for selected channel: ◦ SMART Status Check ◦ SMART Short Self- Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version 6 Chapter 2 Computer Setup (F10) Utility - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 17
-Advanced NOTE: Support for specific Computer Setup options view only) Cache RAM (L2) (view only) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by ● Auto ● Disabled ● Enabled Compaq 315eu MT Model - Computer Setup (F10) Utilities 7 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 18
NX feature. Virtualization Technology Allows you to enable/disable the processor's Virtualization Technology feature. Computer Setup-Boot NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-4 Computer Setup-Boot Option Description Boot - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 19
device priority within bootable network devices. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table to discard changes. Save Changes Press Enter to save changes. Compaq 315eu MT Model - Computer Setup (F10) Utilities 9 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 20
Compaq 100eu SFF Model - Computer Setup (F1) Utilities Use Computer Setup (F1) Utility to do the following: ● Change factory default settings. ● Set the system date and time. ● Set, - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 21
- HDD only) - view only ● Transfer Mode- view only ● Smart Support - run HDD self-test for selected channel: ◦ SMART Status Check ◦ SMART Bank 1 ● Memory Bank 2 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Build ID Compaq 100eu SFF Model - Computer Setup (F1) Utilities - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 22
Computer Setup-Advanced NOTE: Support for specific Computer Setup options may vary depending on the hardware only) CPU Speed (view only) Cache RAM (L2) (view only) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are offered by the system: ● - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 23
to disable/enable the processor's XD feature. Computer Setup-Boot NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table Boot Specifies boot device priority within hard drives. Priority Compaq 100eu SFF Model - Computer Setup (F1) Utilities 13 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 24
floppy drives. Network Group Boot Priority Specifies boot device priority within bootable network devices. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-10 Computer Setup-Exit Option Description Exit Saving - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 25
Compaq 100eu All-in-One Model - Computer Setup (F1) Utilities Use Computer Setup (F1) Utility to do the following: ● Change factory default settings. corrupted. It is safe to turn off the computer only after exiting the F1 Setup screen. Compaq 100eu All-in-One Model - Computer Setup (F1) Utilities 15 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 26
Size - HDD only) - view only ● Transfer Mode- view only ● Smart Support - run HDD self-test for selected channel: ◦ SMART Status Check ◦ SMART to view: ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Build ID 16 Chapter - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 27
Support for specific Cache RAM (L2) (view only) Primary Video Adapter Allows you to select the boot display device when more than 2 video options are computers running Windows 7. Onboard Audio Allows you to set the onboard audio to: ● Auto ● Enabled ● Disabled Compaq 100eu All-in-One Model - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 28
enables Hyper-Threading technology. XD (Execute Disable) Allows you to disable/enable the processor's XD feature. Computer Setup-Boot NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-14 Computer Setup-Boot Option Description Boot-time - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 29
device priority within bootable network devices. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. discard changes. Save Changes Press Enter to save changes. Compaq 100eu All-in-One Model - Computer Setup (F1) Utilities 19 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 30
3 Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA (PATA) drives are supported. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number of pins in power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 31
SMART) ATA drives for the HP Personal Computers have built-in marked on the hard drive or listed in the computer specification. Drive size calculations by drive manufacturers are bytes to Type ATA ATA Operating System Windows 2000/XP/Vista Windows 2000/XP/Vista Maximum Size Partition Drive 32 GB - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 32
4 Identifying the Chassis, Routine Care, and Disassembly Preparation This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service. CAUTION: When the computer is plugged into an AC power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 33
Chassis Designation Microtower, small form factor, and all-in one chassis are available. Microtower Chassis Designation 23 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 34
Small Form Factor All-in One 24 Chapter 4 Identifying the Chassis, Routine Care, and Disassembly Preparation - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 35
Electrostatic Discharge Information A sudden discharge of static electricity from your finger or other conductor can destroy staticsensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 36
● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground cords. To them on both feet with a maximum of one-megohm ± 10% resistance between the operator and plastic assembly aids and Styrofoam. ● Use field service tools, such as cutters, screwdrivers, and vacuums - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 37
+/- 10% resistance ● Static-dissipative table or floor mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 38
vents on the computer. Lint and other foreign matter can block the vents and limit the airflow. 28 Chapter 4 Identifying the Chassis, Routine Care, and Disassembly Preparation - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 39
on page 28. When cleaning debris from under the keys, review all rules in General Cleaning Safety Precautions on page 28 before Case on page 28. Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 40
service the computer, you need the following: ● Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001) ● Torx T-15 screwdriver with small the reassembly process, it can damage the unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was removed, - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 41
this guide for instructions on the replacement procedures. WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the battery is handled improperly. Do not disassemble HP, their authorized partners, or their agents. Service Considerations 31 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 42
5 Illustrated parts catalog This chapter provides parts information for all three chassis. Microtower Chassis spare parts Computer major components 32 Chapter 5 Illustrated parts catalog - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 43
replacement thermal material) 622205-001 (4) Front I/O assembly (with 6-in-1 card reader) 619960-001 (5) Power switch/LED assembly 622204-001 (6) SATA hard not illustrated) 537923-xxx NOTE: For a list of supported countries and associated dash numbers, see Sequential part number listing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 44
KB L2 cache, C2) 619958-001 System board, AMD 760G (includes replacement thermal material) 619959-001 Power supply, 180 W 619960-001 Front I/O assembly with 6-in-1 card reader 619961-001 320-GB, 7200 RPM hard drive 619962-001 640-GB, 7200 RPM hard drive 619963-001 500-GB, 7200 RPM hard drive - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 45
Spare part number 622199-001 622200-001 622202-001 622203-001 622204-001 622205-001 626898-001 626899-001 643140-001 Description Bezel blank Hard drive cable with latch, 6.5 inch (165 mm) Chassis fan Front bezel Power switch/LED with holder Heat sink, AMD class P (includes replacement thermal - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 46
Small Form Factor Chassis spare parts Computer major components Item Description (1) Front bezel (2) Access panel (3) Card reader (includes bracket) (4) Chassis fan (5) Front USB panel (includes bracket) 36 Chapter 5 Illustrated parts catalog Spare part number 622198-001 623386-001 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 47
illustrated) USB mouse (not illustrated) Keyboard (not illustrated) NOTE: For a list of supported countries and associated dash numbers, see the Sequential part listing. Rubber feet (not illustrated) 001 619966-001 537750-001 537923-xxx 628800-001 Small Form Factor Chassis spare parts 37 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 48
board (includes processor and replacement thermal material) 619966-001 External power supply, 65W 619967-001 160-GB, 7200 RPM hard drive 622193-001 Card reader, includes bracket 622194-001 Front USB panel 622195-001 Chassis fan 622196-001 SATA cable, 8.7 inch (200 mm) 622197-001 SATA power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 49
All-in One Chassis spare parts Computer major components All-in One Chassis spare parts 39 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 50
use in computers running Windows XP For use in computers running Windows 7 (6) Display board (7) I/O board (8) Driver board (9) Power button ) USB mouse (not illustrated) Keyboard NOTE: For a list of supported countries and associated dash numbers, see the Sequential part listing. Spare - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 51
mm) 623377-001 Fan sink 623378-001 Driving board cable 623379-001 Power/LED cable 623380-001 Cover, rear 623381-001 Front bezel All-in One Chassis spare parts 41 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 52
-001 634906-001 Description Cover, optical drive/memory FFC cable, 11 inch (280 mm) Display panel (20 in; 508 mm) I/O board DVD±RW drive Driver board Display board Power button board Speakers Cover, hard drive Hinge cover Stand Memory module, 1-GB, PC2-6400 Webcam cable Antenna cables Webcam module - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 53
is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly. NOTE: Not all features listed in this guide are available on all computers. Preparation for Disassembly 1. Close any open - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 54
Access Panel Description Access panel Spare part number not spared The access panel is secured with one screw. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Loosen the screw (1) that secures the access panel to the computer chassis. 3. Slide the access panel - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 55
blank Spare part number 622203-001 622199-001 The front bezel is held onto the computer with three tabs. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Press outward on the three latches on the right side - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 56
the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. For - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 57
to single channel. For optimal speed, the channels should be balanced so that the largest amount of memory is spread between the two channels. If one channel will have more memory than the other, the larger amount should be assigned to Channel A. For example, if you are populating the sockets with - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 58
sockets have gold-plated metal contacts. When upgrading the memory, it is important to use components of the computer or optional cards. Before beginning these procedures, damage the module. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 59
of the memory module socket (1), and insert the memory module into the socket (2). Figure 6-4 Installing a DIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. A DIMM must occupy the DIMM4 socket. Always populate the blue - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 60
The expansion slots accommodate full-height or half-height expansion cards. Expansion Slot Locations Figure 6-5 Expansion Slot Locations Table To remove, replace, or add an expansion card: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 61
, remove the expansion slot cover or the existing expansion card. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. a. If you are installing an expansion card in a vacant socket, you must use a flatblade screwdriver to pry out the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 62
it from the chassis frame. Be sure not to scrape the card against the other components. Figure 6-8 Removing a PCI Express x1 Expansion Card 6. Store the removed card in anti-static packaging. 7. If you are not installing a new expansion card, install an expansion slot cover to close the open slot - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 63
above the expansion socket on the system board then move the card toward the rear of the chassis so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board. Figure 6-9 Installing an Expansion - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 64
if necessary. Refer to the F10 Setup Utility chapter for instructions on using Computer Setup. Cable Management Always follow good cable heatsink. ● Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these are not designed to take excessive pressure on them - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 65
black yellow white dark blue white light blue orange Description Power supply, 24-pin Power supply, 4-pin Heat sink fan Chassis fan Media card reader (in front I/O assembly) Power switch Front I/O audio Front I/O USB Primary hard drive Primary optical drive Second hard drive Second optical drive - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 66
part number 619964-001 619962-001 619963-001 619961-001 619967-001 The computer supports up to five drives that may be installed in various configurations. This section describes the procedure for replacing or upgrading the storage drives. A Torx T-15 screwdriver is needed to remove and install the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 67
blue primary SATA connector on the system board. ● Connect the optical drive to the white SATA connector on the system board. ● The system does not support Parallel ATA (PATA) optical drives or PATA hard drives. CAUTION: To prevent loss of work and damage to the computer or drive: If you are - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 68
System Board Drive Connections Refer to the following illustrations and tables to identify the system board drive connectors. System Board Drive Connections Figure 6-12 System Board Drive Connections Table 6-3 System Board Drive Connections No. System Board Connector Drive 1 SATA0 Hard drive - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 69
media should be taken out of a drive before removing the drive from the computer. To remove an optical drive: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Remove the front bezel (Front Bezel on page 45 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 70
shield from the front of the PC. When inserting an optical drive drivers, and any software applications that were preinstalled on the computer. If you do not have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 71
4. Remove the two screws (1) that secure the hard drive to the chassis, and then remove the hard drive from the computer (2). Figure 6-16 Removing the Hard Drive To install a hard drive, reverse the removal procedures. Drives 61 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 72
and a card reader. The panel is secured with one screw. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43 guiding the cables through the hole in the chassis. 7. If you need to remove the card reader from the front I/O assembly, cue the plastic tie that secures the card - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 73
8. Remove the two Torx screws (1) that secure the card reader to the front I/O assembly, and the lift the card reader from the assembly (2). To install the assembly, reverse the removal procedures. When installing the assembly, note that the assembly has hooks that fit into - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 74
secured with a tab and hooks. The cable is held in place with chassis clips located under the optical drive. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Lay the computer on its side with the front facing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 75
chassis, and then pull the power switch away from the chassis while guiding the wires through the hole in the chassis. To install the power the bottom of the system board. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 76
7. Use the lever to maneuver the square clip on the opposite side on the heat sink (3) free from the tab on the heat sink bracket. 8. Lift the heat sink from the processor and set it on its side to keep from contaminating the work area with thermal grease. 66 Chapter 6 Removal and Replacement - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 77
9. If you need to remove the heat sink bracket, remove the four Torx screws (1) that secure the bracket to the system board, and then lift the bracket from the system board (2). The bracket on the bottom of the system board (see following image) comes loose when you remove the heat sink bracket - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 78
area. This may damage the fan. When installing the heat sink, apply pressure only to fan frame. System Fan 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Lay the computer on its side with the rear facing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 79
x 512 KB L2 cache, C3) Spare part number 586730-001 611192-001 643140-001 The computer uses an AMD processor. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Lay the computer on its side with the rear facing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 80
a new processor onto the system board, always update the system ROM to ensure that the latest version of the BIOS is being used on the computer. The latest system ROM BIOS can be found on the Web at: http:\\h18000.www1.hp.com/support/files. Power Supply Description Power supply, 180W Spare - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 81
Table 6-4 Power supply cable connections (continued) P3 Hard drive P4 Optical drive 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 3. Lay the computer on its side with the rear facing toward you. 4. - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 82
the defective system board and installed on the replacement system board: ● Memory modules ● Processor ● Expansion cards To remove the system board: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 43). 2. Remove the access panel (Access Panel on page 44). 72 Chapter - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 83
Lay the computer on its side with the rear facing toward you. 4. Remove the front bezel (Front Bezel on page 45). 5. Remove an expansion cards (Expansion Cards on page 50). 6. Disconnect the power, and data cables from the back of all installed drives. 7. Disconnect all cables from the system board - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 84
battery only with the HP/Compaq spare designated for this product. CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Troubleshooting Guide for information on backing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 85
, and any special system setups, using Computer Setup. Refer to the Computer Setup (F10) Utility Guide. Type 2 Battery Holder 1. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1). 2. To insert the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 86
computer. 5. Reset the date and time, your passwords, and any special system setups, using Computer Setup. Refer to the Computer Setup (F10) Utility Guide. Type 3 Battery Holder 1. Pull back on the clip (1) that holds the battery in place, then remove the battery (2). 2. Insert the new battery and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 87
Small Form Factor (SFF) Chassis Adherence to the procedures and precautions described in this chapter is essential for proper service. listed in this guide are available on all computers. Preparation for Disassembly See Identifying the Chassis, Routine Care, and Disassembly Preparation on page - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 88
access panel is held in place with two screws. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). CAUTION: Before removing the computer access panel, ensure that the removal procedure. 78 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 89
Front Bezel Description Front bezel Spare part number 622198-001 The front bezel is held in place with two tabs. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). 2. Remove the access panel (Access Panel on page 78). 3. Lift up the two tabs on the left side of the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 90
away from major heat sources. ● Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these are not designed to take excessive pressure on them. ● Keep cables properly by themselves. 80 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 91
yellow white black white white white black black with blue cap dark blue white white black Description Fan Front I/O audio Front I/O USB Power switch/LED Card reader NOTE: Plugs into half of connector pins Memory slots PCI Express X1 slot Clear CMOS/password header and jumper SATA drives SATA power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 92
to two industry-standard SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve the maximum memory support, you can populate the system board with up to 8-GB of memory to dual 82 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 93
operational speed is determined by the slowest SODIMM in the system. Populating DIMM Sockets There are two SODIMM sockets on the system board, with one socket per channel. The sockets are labeled XMM1 and XMM3. The XMM1 socket operates in memory channel A. The XMM3 socket operates in memory channel - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 94
have gold-plated metal contacts. When upgrading the memory, it is important to of the computer or optional cards. Before beginning these procedures, the module. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). 2. Remove the access panel Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 95
angle (1) then press the SODIMM down (2) so that the latches lock it in place. Figure 7-5 Installing a SODIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. A SODIMM must occupy the XMM1 (top) socket. 6. Replace the SODIMM in - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 96
to the following illustration and table to identify the system board drive SATA connectors. Figure 7-6 System Board Drive Connections 86 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 97
media should be taken out of a drive before removing the drive from the computer. To remove an optical drive: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). 2. Remove the access panel (Access Panel on page 78). 3. Remove the front bezel (Front Bezel on page 79 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 98
power cable and data cable from the rear of the optical drive. Figure 7-9 Disconnecting the Power and Data Cables 88 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 99
7. Remove the four screws that hold the drive in the drive cage. Figure 7-10 Removing the Optical Drive Cage Screws 8. Lift the drive cage straight up and off the drive. Figure 7-11 Removing the Optical Drive Cage To install an optical drive, reverse the removal procedures. Drives 89 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 100
drivers, and any software applications that were preinstalled on the computer. If you do not have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for Disassembly and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 101
6. Slide the hard drive back then pull it away from the chassis to remove it. Figure 7-13 Removing the Hard Drive 7. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 7-14 Disconnecting the Hard Drive Cables To replace a hard drive, reverse the removal - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 102
disassembly (Preparation for Disassembly on page 77). 2. Remove the access panel (Access Panel on page 78). 3. Remove the front bezel (Front Bezel on page 79). 4. Remove the optical drive (Removing an Optical Drive on page 87). 92 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 103
it from the chassis (2). Figure 7-16 Removing the Slot Cover Retainer 6. Before installing an expansion card, remove the expansion slot cover or the existing expansion card. a. If you are installing an expansion card in a vacant socket, slide the slot cover up then pull it back to remove it from - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 104
card, install an expansion slot cover to close the open slot. CAUTION: After removing an expansion card, you must replace it with a new card or expansion slot cover for proper cooling of internal components during operation. 94 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 105
above the expansion socket on the system board then move the card toward the rear of the chassis so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board. Figure 7-19 Installing an Expansion - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 106
card, instructions Disassembly on page 77). 2. Remove the computer access panel (Access Panel on page 78). 3. Remove the front bezel (Front Bezel on page 79). 4. Remove the optical drive (Removing an Optical Drive on page 87). 96 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 107
white system board connector (USB2). 6. Remove the silver Torx screw (1) that secures the panel to the chassis. 7. Pull the panel (2) away from the unit while guiding the wires through the hole in the front of the chassis. Figure 7-22 Remove the Front USB Assembly 8. If you need to remove the front - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 108
screw (1) that secures the card reader assembly to the chassis. 7. Pull the assembly away from the chassis (2) while guiding the wires through the hole in the front of the chassis. Figure 7-24 Removing the Card Reader 98 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 109
bracket (2). Figure 7-25 Removing the Card Reader Board from the Bracket To reinstall the card reader, reverse the removal procedure. in place with tabs and hooks. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). 2. Remove the computer access panel (Access Panel - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 110
the assembly away from the chassis (2) while guiding the wires through the hole in the front of the chassis. Figure 7-26 Removing the power switch/LED assembly To reinstall the assembly, reverse the removal procedures. 100 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 111
When installing the assembly, insert the bottom tabs into the associated slots in the chassis (1), and then rotate the assembly upward until the side tabs snap into position (2). Figure 7-27 Installing the Power Switch/LED Assembly Power Switch/LED Assembly 101 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 112
the computer chassis. The fan is secured with four screws. 1. Prepare the computer for disassembly (Preparation for Disassembly on page 77). 2. Remove the access panel (Access Panel on page 78). 3. Disconnect the unit. 102 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 113
(Preparation for Disassembly on page 77). 2. Remove the access panel (Access Panel on page 78). 3. If applicable, remove the expansion board (Expansion Cards on page 92). 4. Disconnect all cables connected to the system board, noting their location for reinstallation. 5. Remove the remaining - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 114
you must change the chassis serial number in the BIOS. Replacing the Battery The battery that comes with the Computer Setup (F10) Utility Guide for information on backing up the www.hp.com/ recycle. 1. Prepare the computer for disassembly (Preparation for Disassembly on Small Form Factor (SFF) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 115
up, lift it out (1). 7. To insert the new battery, slide one edge of the replacement battery under the holder's lip with the positive using Computer Setup. Refer to the Computer Setup (F10) Utility Guide. 11. Lock any security devices that were disengaged when the access panel was removed. - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 116
One (AIO) Chassis The following sections provide information about disassembling various components of the all-in-one computer. Preparing to disassemble the computer. 5. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 117
drive cover allows access to memory, the optical drive, the rear metal cover, and the rear cover. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the five black Phillips PM 2.5x6.0 screws (1) that secure the cover to the computer. 3. Lift - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 118
to disassemble the computer on page 106). 2. Remove the memory/optical drive cover (see Memory/Optical Drive Cover on page 107). 3. Locate the memory compartment on the right side of the computer. Figure 8-2 Memory location 108 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 119
of the memory module socket (1), and remove the memory module from the socket (2). Figure 8-3 Removing the memory module NOTE: If you are removing both cards, you must remove the upper one before removing the lower one. To install a memory module, reverse the removal procedures. Memory Module 109 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 120
out the side of the computer. The drive uses one combination data/power connector. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the memory/ the removal procedures. 110 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 121
The stand is mounted in a fixed position on the back of the computer. It is secured with two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the two Torx screws (1) that secure the stand to the computer, and then lift the stand off - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 122
You must remove it to remove the memory/optical drive cover. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. removal procedures. 112 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 123
access to the power button board, volume board, and the rear metal cover. It is secured with eight screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 124
from the back). The bracket is held in place using two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the module. 114 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 125
8. If it is necessary to remove the webcam module from the bracket, remove the two PM 2.0x3.5 screws that secure the module to the bracket, and then remove the module from the bracket. Figure 8-9 Removing the webcam module To install the webcam module, reverse the removal procedures. Webcam module - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 126
from the back). The board is held in place using two tabs. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the procedures. 116 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 127
on the bottom/left of the computer (viewed from the back). The board is held in place with two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page 112 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 128
display panel. The rear metal cover is securing with three screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. locations 118 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 129
7. Slide the cover toward the bottom of the computer to disengage it (1), lift the cover up about one inch, slide the cover toward the bottom of the computer until the cover (2) clears the bracket the stand mounts to, and then lift the metal - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 130
with four screws, two on each side. The drive uses one combination data/ power connector. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see drive screws 120 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 131
8. Remove the two screws from the right side of the hard drive. Figure 8-15 Removing the right hard drive screws 9. Disconnect the combination hard drive cable connector (1) from the back of the hard drive, slide the hard drive toward the bottom of the computer (2), and then lift the hard drive out - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 132
driver board is mounted atop the optical drive cage. The board connects three display cables and is secured with two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble 8-16 Removing the driver board To replace the driver board, reverse the removal procedures. 122 Chapter - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 133
connects both drives to the system board, as well as connects to a power connector on the system board. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 134
are secured by clips and tape on the base of the computer. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove procedures. 124 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 135
Fan sink Spare part number 623377-001 The fan sink is secured to the system board with two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page 112 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 136
and to a display panel connector just above the system board. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. the display cable 126 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 137
into connectors on the system board. The assembly is mounted to the side of the computer with two screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 138
I/O board, and then remove the bracket from the board. Figure 8-22 Removing the I/O board from the bracket 128 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 139
11. Pull the boards apart. Figure 8-23 Removing the I/O board from the system board To replace the system board assembly, reverse the removal procedures. When connecting the boards back together, connectors on the I/O board fit into the following connectors on the system board: ● F_AUDIO ● P21 ● P23 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 140
the bottom of the system board and is secured with one screw. Figure 8-25 WLAN module location 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand ( page 127). 130 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 141
8. Disconnect the antenna cable from the connector on the module. Figure 8-26 Removing the WLAN antenna 9. Remove the silver Torx 2.0x4.0 screw (1) that secures the module to the system board, lift the module to a 45-degree angle (2), and then remove the module from the slot (3). Figure 8-27 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 142
stand bracket is secured to the computer using four screws. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). the removal procedures. 132 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 143
623384-001 The display panel is secured to the display enclosure by 13 tabs on all sides of the panel. 1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 106). 2. Remove the stand (see Stand on page 111). 3. Remove the hinge cover (see Hinge Cover on page 112 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 144
. See Cable Routing on page 135 for an image that shows how to correctly route the cables. 134 Chapter 8 Removal and Replacement Procedures All-in One (AIO) Chassis - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 145
Cable Routing Description Driving board cable Power/LED cable LVDS cable (15 inch; 380 mm) FFC cable, 11 inch (280 mm) Spare part number 623378-001 623379-001 623376-001 623383-001 Refer to the following image for proper routing of cables when reassembling the computer. Figure 8-31 Cable routing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 146
manually. NOTE: Always use this System Restore procedure before you use the System Recovery program. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows follow the onscreen instructions. System Recovery System Recovery completely erases and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 147
on the keyboard during system startup. 3. Through recovery discs that you create. 4. Through recovery discs purchased from HP Support. To purchase recovery discs, visit http://www.hp.com/support. System Recovery from the Windows Start Menu CAUTION: System Recovery deletes all data and programs you - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 148
see the initial company logo screen appear, repeatedly press the F11 key on your keyboard until the Windows is Loading Files... message appears on the screen. 5. Under I need help immediately, click System Recovery. 6. If you are prompted to back up your files, and you have not done so, select Back - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 149
one set of recovery discs for your computer, and the discs can be used only with this computer. Store the recovery Windows. Choosing Recovery Discs ● To create recovery recovery-disc set depends on your computer model (typically 3-6 DVD discs). The Recovery Disc Creator program tells you the specific - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 150
2. Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. If prompted, click Yes to allow the program to continue. 3. Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Recovery 2). 140 Chapter 9 Restore and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 151
the Customer Support Center. NOTE: Third party devices may not be detected by HP Vision Diagnostics. Accessing HP Vision Diagnostics To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 152
Agree if you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed about the computer. Architecture-Provides system BIOS and PCI device information. Asset Control- in the system, including PCI audio cards. Communication-Shows information about the computer - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 153
the testing of a system. The Custom Test mode allows you to specifically select which devices, tests, and test parameters are run. By HP Vision Diagnostics application. To test the memory in your computer, you must exit HP Vision Diagnostics, boot to either the CD or USB flash drive and select HP - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 154
performed to resolve the failed hardware. ● The Warranty ID or Failure ID is a unique error code associated with the specific error on your computer. When contacting the HP Support Center for assistance with a hardware failure, please be prepared to provide the Warranty ID or Failure ID. The Clear - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 155
the Latest Version of HP Vision Diagnostics 1. Go to http://www.hp.com. 2. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Enter your product name in the text box and press the Enter key. 5. Select your specific computer model. 6. Select your OS - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 156
7. Click the Diagnostic link. 8. Click the Hewlett-Packard Vision Diagnostics link. 9. Click the Download button. NOTE: The download includes instructions on how to create the bootable CD. Protecting the Software To protect software from loss or damage, you should keep a backup copy of all system - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 157
, refer to the Safety & Regulatory Information guide. Before You Call for Technical Support If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 158
boot without all of the drivers loaded. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 159
. See Solving Hardware Installation Problems on page 169 for instructions. ● Be sure that all the needed device drivers have been installed. For example it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 160
general problems described in this section. If a problem cord is not connected to a power source, the video cable is not connected to the computer, or the monitor A program is not responding. Use the Windows Task Manager to close any programs not responding Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 161
hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Solving General Problems 151 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 162
Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. Cannot remove Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 163
launching at startup, go to Start > All Programs > Accessories > Run (Windows Vista and Windows 7) and type msconfig. On the Startup tab of the System Configuration Utility in the application. 2. Add more memory. 3. Upgrade the graphics solution. Computer needs to be restarted. Restart the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 164
supported. NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See Solving Hardware Installation Problems on page 169 for instructions Open the locking device on the diskette. 154 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 165
structure is bad, or there is a problem with a file. Solution In Microsoft Windows Vista and Windows 7, right-click Start, click Explore, and the drive letter in the path statement. Replace the diskette with a new one. "Invalid system disk" message is displayed. Cause A diskette that does not - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 166
problem. Cause Solution Either the directory structure is bad or there is a problem with a file. In Microsoft Windows Vista and Windows the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. The device is attached Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 167
Error Messages on page 185 to determine possible causes for the beep codes. See the Worldwide Limited Warranty for terms and conditions. Solving Hard Drive Problems 157 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 168
card contacts need to be cleaned. Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. Replace the memory card if necessary. 158 Chapter 11 Troubleshooting Without - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 169
After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer. Cause Solution The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 170
problems on the front of the monitor. Blank screen (no video). Cause Solution Computer is not turned on. Press the power card connector on the back of the computer. Monitor settings in the computer are not compatible with the 1. In Windows Vista or Windows Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 171
card and the monitor. Blurry video or requested resolution cannot be set. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. drivers the horizontal or vertical position of the image. Solving Display Problems 161 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 172
monitor's on-screen display menu. the graphics card. 2. Manually synchronize the Clock and Clock Phase on- screen display functions. Graphics card is not seated properly or is bad. 1. Reseat the graphics card. 2. Replace the graphics card. 162 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 173
the computer has audio features and you encounter audio problems, see the common causes and solutions listed in the speakers plugged into the wrong audio jack on a recently installed sound card. See the sound card documentation for proper speaker connection. Audio is disabled in Computer Setup. - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 174
Internet to download the codec file. ● If the correct codec is not available, check to see if there is an update available for Windows Media Player. ● For more information, open Windows Media Player Help, and then search the online Help for codec. 164 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 175
. The cables may not be connected properly. Printer memory may be overloaded. Solution Install the correct printer driver for the application. Reconnect all cables. Reset the printer by turning it off for one minute, then turn it back on. Printer is offline. Cause The printer may be out of paper - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 176
problems, see the documentation that came with the equipment and to the common causes and solutions listed in the following table. Keyboard commands and typing are not recognized by the computer. Cause Solution Keyboard connector is not properly connected. 1. On the Windows Wireless instructions - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 177
with a lint-free cloth (not paper). 2. Place a mouse pad, white sheet of paper, or other less reflective surface under the mouse. Solving Keyboard and Mouse Problems 167 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 178
which the pointer (cursor) responds to mouse movement. 4. Click OK. Wireless mouse does not work after installation or is not detected. Cause Solution mouse and receiver. Refer to the documentation included with the mouse for instructions. Mouse is out of range of the receiver. Place the mouse - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 179
the system. Cause Solution Device drivers are not installed. Install the device driver from the CD provided with the device, or download and install the driver from the device manufacturer Web site. For HP peripheral devices, visit http://www.hp.com for the latest drivers. Device is not seated - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 180
resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver: 1. Click Start, and click Control Panel. 2. is available, click the Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard. 9. Restart the computer. 170 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 181
the S5 Wake on LAN option in Computer Setup. To enable Wake-on-LAN in Windows Vista: 1. Select Start > Control Panel. 2. Under Network and Internet, select View documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Solving Network Problems 171 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 182
up properly. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. Network controller is disabled. Control Panel and configure the network controller. 172 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 183
containing the network drivers are corrupted. Reinstall the network drivers, using the Recovery Disc Set. service provider. New network card will not boot. Cause New network card may be defective or may not meet industry-standard specifications drivers for your NIC. Solving Network Problems 173 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 184
If you encounter memory problems, some common causes and to reseat, install, or remove a DIMM module. For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the computer will not boot computer. 174 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 185
, check to see if the device is listed within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. The device is attached to a SATA port that has been disabled in Computer Setup. Run the Computer Setup utility and - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 186
PC, and press the Eject button nearest the drive to open the tray. If you suspect a problem media played, such as audio or video. determine the type of media being driver may be corrupted or outdated. Download the latest driver from http://www.hp.com. Windows Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 187
You can make space available by removing one or more tracks from the list before recording the files to disc. Close all software programs and windows before recording. Restart your PC if necessary. 1. Try using a slower drive first, and then record them to disc. Solving CD-ROM and DVD Problems 177 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 188
If you encounter USB flash drive problems, common causes and solutions are listed in the following table. USB flash drive is not seen as a drive letter in Windows. Cause Solution The drive letter drive only after the operating system boots. 178 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 189
Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, AC power, be sure one end is connected to the device and one end is connected to a live outlet. The correct device driver is not installed. 1. Install the correct driver for the device. 2. - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 190
the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a local network cable into a telephone service line; doing so may damage the NIC. 180 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 191
a small piece of information that a Web server can store temporarily with the Web browser. This is useful for having the browser remember some specific information that the Web server can later retrieve.) Windows Vista your ISP and launch the desired program. Solving Internet Access Problems 181 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 192
Internet takes too long to download Web sites. Cause Modem is not set up properly. Solution Verify that the modem is connected and communicating properly. Windows Vista 1. Select Start > Control the modem is connected and working properly. 182 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 193
drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be sure it is supported on the system. If you encounter software problems HP logo screen has appeared. Cause Solution System files may be damaged. Use recovery - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 194
to an authorized reseller, dealer, or service provider for service, remember to provide the supervisor and user passwords if they are set. Refer to the number listed in the warranty or in the Support Telephone Numbers guide for technical assistance. 184 Chapter 11 Troubleshooting Without Diagnostics - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 195
the problem, and PC to continue. BIOS has been updated or returned to default settings. Press F1 (or F10) to enter Computer Setup and configure the system or ignore the message and accept the default settings. ERROR: CPU Fan Has Failed. PC will automatically power down in a few seconds. Service PC - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 196
reseat, install, or remove a DIMM module. 1. Reseat DIMMs. 2. Ensure that the DIMMs are installed in the correct memory sockets. 3. Replace DIMMs one at a time to isolate the faulty module. 4. Replace third-party memory with HP memory. 5. Replace the system board. 186 Chapter 12 POST Error Messages - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 197
3. Replace the system board. 3 short beeps and 1 long beep followed by long pause CPU configuration error or invalid CPU detected before graphics card initialized. 1. Reseat the processor. 2. Replace the processor. 3. Replace the system board. The duration of each beep or pause is defined below - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 198
For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM) for that particular system. The IPSM can be downloaded from http://www.hp.com/support. 5. On systems with 3-pin jumpers, remove the jumper from pins 1 and 2. Place the jumper - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 199
: For assistance locating the CMOS jumper and other system board components, see the Illustrated Parts & Service Map (IPSM) for that particular system. The IPSM can be downloaded from http://www.hp.com/support. CAUTION: Make sure you have disconnected the AC power cord from the wall outlet. Clearing - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 200
NOTE: You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Use Computer Setup to reset any special system setups along with the date and time. 190 Chapter 13 Password Security and Resetting CMOS - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 201
the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced. Ethernet BNC Connector and Icon Pin Signal 1 Data 2 Ground USB Connector and Icon Microphone Connector and Icon (1/8" miniphone) 1 23 Pin Signal - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 202
Headphone Connector and Icon (1/8" miniphone) 1 23 Line-in Audio Connector and Icon (1/8" miniphone) 1 23 Line-out Audio Connector and Icon (1/8" miniphone) 1 23 4-Pin Power (for CPU) Connector and Icon Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_left Power_Right Ground Pin 1 (Tip) 2 (Ring) 3 ( - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 203
Monitor Connector and Icon Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not used 5 Ground 6 Ground 7 Ground 8 Ground Pin Signal 9 +5V (fused) 10 Ground 11 Not used 12 DDC Serial Data 13 Horizontal Sync 14 Vertical Sync 15 DDC Serial Clock 24-Pin Power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 204
PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal Pin Signal Pin Signal Pin Signal Pin Signal 1 PRSNT1 6 JTAG3 11 PERST# 16 PERp0 21 PERp1 2 +12V 7 JTAG4 12 GND 17 PERn0 22 PERn1 3 +12V 8 JTAG5 13 REFCLK+ 18 GND 23 GND 4 GND 9 +3.3V 14 REFCLK- 19 RSVD - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 205
PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B Pin Signal Pin Signal Pin Signal Pin Signal Pin Signal 1 +12V 6 SMDAT 11 WAKE# 16 GND 21 GND 2 +12V 3 RSVD 4 GND 5 SMCLK 7 GND 8 +3.3 V 9 JTAG1 10 3.3vAux 12 RSVD 13 GND 14 PETp0 15 PETn0 17 GND 18 PETp1 19 PETn1 20 22 GND - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 206
B Power Cord Set Requirements The power supplies on some computers have external power switches. The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC. Power supplies on those computers that do not have external power - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 207
Requirements Additional requirements specific to a country are shown in parentheses and explained below. Country Accrediting Agency Country Accrediting Agency a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Country-Specific Requirements 197 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 208
Microtower models Table C-1 Specifications Desktop Dimensions Height Width Depth 14.68 in 6.49 in 14.37 in 37.3 cm 16.5 cm 36.5 cm Approximate Weight 22.4 lb Frequency 50-60 Hz 50-60 Hz Operating Line Frequency 47-63 Hz 47-63 Hz Power Output 180 W 180 W 198 Appendix C Specifications - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 209
Small form factor models Table C-2 Specifications Desktop Dimensions Height Width Depth 9.21 in 4.41 in 10.54 in 23.4 cm 11.2 cm 26.0 cm Approximate Weight 9.6 lb Frequency 50-60 Hz 50-60 Hz Operating Line Frequency 47-63 Hz 47-63 Hz Power Output 65 W 65 W Small form factor models 199 - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 210
corrected power supply. The power factor correction is present in the 230V operating mode only. This allows the system to pass the CE mark requirements for use in the countries of the European Union. This supply requires the use of an input voltage range select switch. 200 Appendix C Specifications - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 211
124 specifications AIO removal and replacement cables 135 display board 117 display cable 126 display panel 133 drive cable 123 driver AIO spare part number 42, 130 audio problems SFF 81 cable management MT 54 SFF 80 cable pinouts SATA data 20 cables, AIO removal and replacement 135 card reader, SFF - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 212
removing 51 replacing 52 replacing, SFF 94 expansion slot cover, SFF removing 93 external power supply, AIO spare part number 38, 40, 41 external power supply, SFF spare part number 37, 38 F F10 setup utility Compaq 100eu All-in-One Model 15 Compaq 100eu SFF Model 10 Compaq 315eu MT Model 4 fan - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 213
pin assignments 192 LVDS cable, AIO spare part number 40, 41, 135 M Media Card Reader problems 158 memory populating sockets 47, 83 specifications 46, 82 memory cover, AIO spare part number 40, 42, 107 memory module SFF, spare part number 82 memory module, AIO removal and replacement 108 spare - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 214
41, 113 rear metal cover, AIO removal and replacement 118 recovering the system 136 recovery discs choosing 139 creating 140 removal and replacement procedures All-in One chassis 106 Microtower chassis 43 preparing to disassemble the computer 106 Small Form Factor chassis 77 removal and replacement - Compaq 315eu | Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 215
backing up 146 problems 183 servicing computer 30 spare part number tamper-resistent wrench 30 Torx T-15 screwdriver 30 speakers, AIO removal and replacement 124 spare part number 40, 42, 124 specifications All-in One models 200 memory 46, 82 Microtower models 198 Small Form Factor models 199 stand
Maintenance & Service Guide
Compaq 315eu Microtower
Compaq 100eu Small Form Factor
Compaq 100eu All-in-One