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Compaq 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 212

front I/O assembly, MT, Compaq 100eu SFF Model - mt ethernet driver

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keyboard cleaning 29 keyboard keys 29 CD-ROM or DVD problems 175 chassis fan, MT spare part number 33, 35 chassis fan, SFF removal and replacement 102 spare part number 36, 38, 102 cleaning computer 28 mouse 29 safety precautions 28 CMOS backing up 188 clearing and resetting 189 computer cleaning 28 connecting drive cables 57 connections MT system board 55 SFF 81 connector pin assignments 191 country power cord set requirements 197 cover AIO hard drive, spare part number 40, 42 AIO memory, spare part number 40, 42, 107 AIO optical drive, spare part number 40, 42, 107 AIO rear, spare part number 40, 41, 113 Customer Support 147, 184 D diagnostics utility 141 disassembly preparation 43, 77 diskette problems 154 display board, AIO removal and replacement 117 spare part number 40, 42, 117 display cable, AIO removal and replacement 126 display panel, AIO removal and replacement 133 spare part number 40, 42, 133 drive cable, AIO removal and replacement 123 drive connectors MT 58 SFF 86 driver board, AIO removal and replacement 122 spare part number 40, 42, 122 drives connecting cables 57 installing 57 locations 56 drives, MT removal and replacement 56 driving board cable, AIO spare part number 40, 41, 135 DVD±RW drive spare part number, AIO 40, 42, 110 E electrostatic discharge (ESD) preventing damage 25 error codes 185, 186 messages 185 error messages 185 ethernet BNC pin assignments 191 expansion slot cover removing 51 replacing 52 replacing, SFF 94 expansion slot cover, SFF removing 93 external power supply, AIO spare part number 38, 40, 41 external power supply, SFF spare part number 37, 38 F F10 setup utility Compaq 100eu All-in-One Model 15 Compaq 100eu SFF Model 10 Compaq 315eu MT Model 4 fan power supply 30 removal and replacement, MT 68 fan sink, AIO removal and replacement 125 spare part number 40, 41, 125 fan, MT spare part number 33, 35 feet spare part number 38 FFC cable, AIO spare part number 40, 42, 135 flash drive problems 178 front bezel, AIO spare part number 40, 41 front bezel, MT removal and replacement 45 spare part number 33, 35, 45 front bezel, SFF removal and replacement 79 spare part number 36, 38, 79 front I/O assembly, MT removal and replacement 62 spare part number 33, 34, 62 front panel problems 179 front USB panel, SFF removal and replacement 96, 98 spare part number 36, 38, 96 G general problems 150 grounding methods 26 H hard drive proper handling 31 removing, AIO 120 SATA characteristics 20 spare part number 34, 40 spare part numbers 33, 34, 37, 38, 41 , 56, 86, 120 hard drive cover, AIO spare part number 40, 42 hard drive problems 156 202 Index

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Downloading Microsoft Windows Updates	12
Installing or Upgrading Device Drivers (Windows systems)	12
Accessing Disk Image (ISO) Files	12
Protecting the Software	13
Computer Setup (F10) Utility	14
Compaq 315eu MT Model – Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	14
Computer Setup—Main	15
Computer Setup—Advanced	17
Computer Setup—Power	18
Computer Setup—Boot	18
Computer Setup—Exit	19
Compaq 100eu SFF Model – Computer Setup (F1) Utilities	20
Using Computer Setup (F1) Utilities	20
Computer Setup—Main	21
Computer Setup—Advanced	22
Computer Setup—Power	23
Computer Setup—Boot	23
Computer Setup—Exit	24
Compaq 100eu All-in-One Model – Computer Setup (F1) Utilities	25
Using Computer Setup (F1) Utilities	25
Computer Setup—Main	26
Computer Setup—Advanced	27
Computer Setup—Power	28
Computer Setup—Boot	28
Computer Setup—Exit	29
Serial ATA (SATA) Drive Guidelines and Features	30
SATA Hard Drives	30
SATA Hard Drive Cables	30
SATA Data Cable	30
SMART ATA Drives	31
Hard Drive Capacities	31
Identifying the Chassis, Routine Care, and Disassembly Preparation	32
Chassis Designation	33
Microtower	33
Small Form Factor	34
All-in One	34
Electrostatic Discharge Information	35
Generating Static	35
Preventing Electrostatic Damage to Equipment	35
Personal Grounding Methods and Equipment	36
Grounding the Work Area	36
Recommended Materials and Equipment	37
Operating Guidelines	37
Routine Care	38
General Cleaning Safety Precautions	38
Cleaning the Computer Case	38
Cleaning the Keyboard	39
Cleaning the Monitor	39
Cleaning the Mouse	39
Service Considerations	39
Power Supply Fan	40
Tools and Software Requirements	40
Screws	40
Cables and Connectors	40
Hard Drives	41
Lithium Coin Cell Battery	41
Illustrated parts catalog	42
Microtower Chassis spare parts	42
Computer major components	42
Sequential part number listing	44
Small Form Factor Chassis spare parts	46
Computer major components	46
Sequential part number listing	47
All-in One Chassis spare parts	49
Computer major components	49
Sequential part number listing	51
Removal and Replacement Procedures Microtower (MT) Chassis	53
Preparation for Disassembly	53
Access Panel	54
Front Bezel	55
Memory	56
DDR3-SDRAM DIMMs	56
Populating DIMM Sockets	57
Installing Memory Modules	58
Expansion Cards	60
Cable Management	64
Cable Connections	65
Drives	66
Drive Positions	66
Installing Additional Drives	67
System Board Drive Connections	68
Removing an Optical Drive	69
Removing the Hard Drive	70
Front I/O Assembly	72
Power Switch/LED Assembly	74
Heat Sink	75
System Fan	78
Processor	79
Power Supply	80
System Board	82
Battery	84
Type 1 Battery Holder	85
Type 2 Battery Holder	85
Type 3 Battery Holder	86
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	87
Preparation for Disassembly	87
Access Panel	88
Front Bezel	89
Cable Management	90
Cable Connections	91
Memory Module	92
DDR3-SDRAM DIMMs	92
Populating DIMM Sockets	93
Installing SODIMMs	94
Drives	96
System Board Drive Connections	96
Removing an Optical Drive	97
Removing a Hard Drive	100
Expansion Cards	102
Front USB Panel	106
Card Reader	108
Power Switch/LED Assembly	109
Chassis Fan	112
System Board	113
Replacing the Battery	114
Removal and Replacement Procedures All-in One (AIO) Chassis	116
Preparing to disassemble the computer	116
Memory/Optical Drive Cover	117
Memory Module	118
Optical Drive	120
Stand	121
Hinge Cover	122
Rear Cover	123
Webcam module	124
Power Button Board	126
Display Board	127
Rear Metal Cover	128
Hard Drive	130
Driver Board	132
Drive Cable Assembly	133
Speakers	134
Fan Sink	135
Display Cable	136
System Board and I/O Board Assembly	137
WLAN module	140
Stand Bracket	142
Display Panel	143
Cable Routing	145
Restore and Recovery	146
Microsoft System Restore	146
System Recovery	146
System Recovery Options	147
System Recovery from the Windows Start Menu	147
System Recovery at System Startup	148
System Recovery from Recovery Discs	148
Recovery Discs	149
Choosing Recovery Discs	149
Creating Recovery Discs	150
Computer Diagnostic Features	151
Hewlett-Packard Vision Diagnostics	151
Accessing HP Vision Diagnostics	151
Survey Tab	152
Test Tab	153
Status Tab	153
History Tab	154
Errors Tab	154
Help Tab	155
Saving and Printing Information in HP Vision Diagnostics	155
Downloading the Latest Version of HP Vision Diagnostics	155
Protecting the Software	156
Troubleshooting Without Diagnostics	157
Safety and Comfort	157
Before You Call for Technical Support	157
Helpful Hints	158
Solving General Problems	160
Solving Diskette Problems	164
Solving Hard Drive Problems	166
Solving Media Card Reader Problems	168
Solving Display Problems	170
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving CD-ROM and DVD Problems	185
Solving USB Flash Drive Problems	188
Solving Front Panel Component Problems	189
Solving Internet Access Problems	190
Solving Software Problems	193
Contacting Customer Support	194
POST Error Messages	195
POST Text Messages	195
Interpreting POST Diagnostic Audible Codes	196
Password Security and Resetting CMOS	198
Resetting the Password Jumper	198
Clearing and Resetting the CMOS	199
Connector Pin Assignments	201
Ethernet BNC	201
USB	201
Microphone	201
Headphone	202
Line-in Audio	202
Line-out Audio	202
4-Pin Power (for CPU)	202
Monitor	203
24-Pin Power	203
PCI Express	204
PCI Express	205
Power Cord Set Requirements	206
General Requirements	206
Japanese Power Cord Requirements	206
Country-Specific Requirements	207
Specifications	208
Microtower models	208
Small form factor models	209
All-in One models	210

Match case Limit results 1 per page

keyboard cleaning

keyboard keys

CD-ROM or DVD problems

175

chassis fan, MT

spare part number

33, 35

chassis fan, SFF

removal and replacement

102

spare part

number

36, 38, 102

cleaning

computer

mouse

safety precautions

CMOS

backing up

188

clearing and resetting

189

computer cleaning

connecting drive cables

connections

MT system board

SFF

connector pin assignments

191

country power cord set

requirements

197

cover

AIO hard drive, spare part

number

40, 42

AIO memory, spare part

number

40, 42, 107

AIO optical drive, spare part

number

40, 42, 107

AIO rear, spare part

number

40, 41, 113

Customer Support

147, 184

diagnostics utility

141

disassembly preparation

43, 77

diskette problems

154

display board, AIO

removal and replacement

117

spare part

number

40, 42, 117

display cable, AIO

removal and replacement

126

display panel, AIO

removal and replacement

133

spare part

number

40, 42, 133

drive cable, AIO

removal and replacement

123

drive connectors

SFF

driver board, AIO

removal and replacement

122

spare part

number

40, 42, 122

drives

connecting cables

installing

locations

drives, MT

removal and replacement

driving board cable, AIO

spare part

number

40, 41, 135

DVD±RW drive

spare part number,

AIO

40, 42, 110

electrostatic discharge (ESD)

preventing damage

error

codes

185, 186

messages

185

error messages

185

ethernet

BNC pin assignments

191

expansion slot cover

removing

replacing

replacing, SFF

expansion slot cover, SFF

removing

external power supply, AIO

spare part number

38, 40, 41

external power supply, SFF

spare part number

37, 38

F10 setup utility

Compaq 100eu All-in-One

Model

Compaq 100eu SFF Model

Compaq 315eu MT Model

fan

power supply

removal and replacement,

fan sink, AIO

removal and replacement

125

spare part

number

40, 41, 125

fan, MT

spare part number

33, 35

feet

spare part number

FFC cable, AIO

spare part

number

40, 42, 135

flash drive problems

178

front bezel, AIO

spare part number

40, 41

front bezel, MT

removal and replacement

spare part number

33, 35, 45

front bezel, SFF

removal and replacement

spare part number

36, 38, 79

front I/O assembly, MT

removal and replacement

spare part number

33, 34, 62

front panel problems

179

front USB panel, SFF

removal and

replacement

96, 98

spare part number

36, 38, 96

general problems

150

grounding methods

hard drive

proper handling

removing, AIO

120

SATA characteristics

spare part number

34, 40

spare part

numbers

33, 34, 37, 38, 41

, 56, 86, 120

hard drive cover, AIO

spare part number

40, 42

hard drive problems

156

202

Index