Survey Tab
......................................................................................................................
142
Test Tab
...........................................................................................................................
143
Status Tab
.......................................................................................................................
143
History Tab
......................................................................................................................
144
Errors Tab
........................................................................................................................
144
Help Tab
..........................................................................................................................
145
Saving and Printing Information in HP Vision Diagnostics
..............................................
145
Downloading the Latest Version of HP Vision Diagnostics
..............................................
145
Protecting the Software
....................................................................................................................
146
11
Troubleshooting Without Diagnostics
....................................................................................................
147
Safety and Comfort
..........................................................................................................................
147
Before You Call for Technical Support
.............................................................................................
147
Helpful Hints
.....................................................................................................................................
148
Solving General Problems
................................................................................................................
150
Solving Diskette Problems
...............................................................................................................
154
Solving Hard Drive Problems
...........................................................................................................
156
Solving Media Card Reader Problems
.............................................................................................
158
Solving Display Problems
.................................................................................................................
160
Solving Audio Problems
...................................................................................................................
163
Solving Printer Problems
..................................................................................................................
165
Solving Keyboard and Mouse Problems
..........................................................................................
166
Solving Hardware Installation Problems
...........................................................................................
169
Solving Network Problems
...............................................................................................................
171
Solving Memory Problems
...............................................................................................................
174
Solving CD-ROM and DVD Problems
..............................................................................................
175
Solving USB Flash Drive Problems
..................................................................................................
178
Solving Front Panel Component Problems
......................................................................................
179
Solving Internet Access Problems
....................................................................................................
180
Solving Software Problems
..............................................................................................................
183
Contacting Customer Support
..........................................................................................................
184
12
POST Error Messages
..............................................................................................................................
185
POST Text Messages
......................................................................................................................
185
Interpreting POST Diagnostic Audible Codes
..................................................................................
186
13
Password Security and Resetting CMOS
...............................................................................................
188
Resetting the Password Jumper
......................................................................................................
188
Clearing and Resetting the CMOS
...................................................................................................
189
Appendix A
Connector Pin Assignments
....................................................................................................
191
Ethernet BNC
...................................................................................................................................
191
USB
..................................................................................................................................................
191
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