Compaq 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 181

Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling. Wake-on-LAN feature is not functioning. Cause S5 Maximum Power Saving feature (some models) is enabled in Computer Setup. S5 Wake on LAN is disabled. Wake-on-LAN is not enabled. Solution Disable the S5 Maximum Power Saving option in Computer Setup. Enable the S5 Wake on LAN option in Computer Setup. To enable Wake-on-LAN in Windows Vista: 1. Select Start > Control Panel. 2. Under Network and Internet, select View network status and tasks. 3. In the Tasks list, select Manage network connections. 4. Double-click Local Area Connection. 5. Click the Properties button. 6. Click the Configure button. 7. Click the Power Management tab, then select the check box to Allow this device to wake the computer. To enable Wake-on-LAN in Windows 7: 1. Select Start > Control Panel. 2. Under Network and Internet, select View network status and tasks. 3. Click Local Area Connection. 4. Click the Properties button. 5. Click the Configure button. 6. Click the Power Management tab, then select the check box to Allow this device to wake the computer. Network driver does not detect network controller. Cause Network controller is disabled. Incorrect network driver. Solution 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via Device Manager. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Solving Network Problems 171