Compaq 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 164

Solving Diskette Problems

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Solving Diskette Problems Common causes and solutions for diskette problems are listed in the following table. NOTE: Some computers do not support internal diskette drives. Only USB diskette drives are supported. NOTE: You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. See Solving Hardware Installation Problems on page 169 for instructions. Diskette drive light stays on. Cause Diskette is damaged. Diskette is incorrectly inserted. Drive cable is not properly connected. Solution Open My Computer, right-click on the drive and select Properties, then select the Tools tab. Under Errorchecking click Check Now. Remove diskette and reinsert. Reconnect drive cable. Diskette drive cannot write to a diskette. Cause Diskette is not formatted. Diskette is write-protected. Writing to the wrong drive. Not enough space is left on the diskette. Diskette is damaged. Solution Format the diskette. 1. Open My Computer and select the disk (A) drive. 2. Right-click the drive letter and select Format. 3. Select the desired options, and click Start to begin formatting the diskette. Use another diskette or remove the write protection. Check the drive letter in the path statement. 1. Use another diskette. 2. Delete unneeded files from diskette. Replace the damaged disk. Cannot format diskette. Cause Disk may be write-protected. Solution Open the locking device on the diskette. 154 Chapter 11 Troubleshooting Without Diagnostics

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Solving Diskette Problems
Common causes and solutions for diskette problems are listed in the following table.
NOTE:
Some computers do not support internal diskette drives. Only USB diskette drives are
supported.
NOTE:
You may need to reconfigure the computer when you add or remove hardware, such as an
additional diskette drive. See
Solving Hardware Installation Problems
on page
169
for instructions.
Diskette drive light stays on.
Cause
Solution
Diskette is damaged.
Open
My Computer
, right-click on the drive and select
Properties
, then select the
Tools
tab. Under
Error-
checking
click
Check Now
.
Diskette is incorrectly inserted.
Remove diskette and reinsert.
Drive cable is not properly connected.
Reconnect drive cable.
Diskette drive cannot write to a diskette.
Cause
Solution
Diskette is not formatted.
Format the diskette.
1.
Open
My Computer
and select the disk
(A)
drive.
2.
Right-click the drive letter and select
Format
.
3.
Select the desired options, and click
Start
to begin
formatting the diskette.
Diskette is write-protected.
Use another diskette or remove the write protection.
Writing to the wrong drive.
Check the drive letter in the path statement.
Not enough space is left on the diskette.
1.
Use another diskette.
2.
Delete unneeded files from diskette.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Cause
Solution
Disk may be write-protected.
Open the locking device on the diskette.
154
Chapter 11
Troubleshooting Without Diagnostics