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Compaq 315eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 1 - Page 213

I/O board, AIO, PCI Express card, MT

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hard drive, MT removal and replacement 60 hard drive, SFF removal and replacement 90 hardware installation problems 169 headphone pin assignments 192 heat sink, AIO removal and replacement 125 spare part numbers 40, 41, 125 heat sink, MT removal and replacement 65 spare part number 33, 35, 65 helpful hints 148 hinge cover, AIO removal and replacement 112 spare part number 40, 42, 112 I I/O board, AIO removal and replacement 127 spare part number 40, 42, 127 installing drive cables 57 memory module 84 SFF battery 104 SODIMMs 84 Internet access problems 180 K keyboard cleaning 29 spare part numbers 33, 34, 37, 38, 40 , 41 keyboard problems 166 L line-in audio pin assignments 192 line-out audio pin assignments 192 LVDS cable, AIO spare part number 40, 41, 135 M Media Card Reader problems 158 memory populating sockets 47, 83 specifications 46, 82 memory cover, AIO spare part number 40, 42, 107 memory module SFF, spare part number 82 memory module, AIO removal and replacement 108 spare part number 40, 42, 108 memory module, SFF removal and replacement 82 spare part number 37, 38 memory modules, MT spare part number 33, 35, 46 memory problems 174 memory, MT removal and replacement 46 memory/optical drive cover, AIO removal and replacement 107 microphone pin assignments 191 monitor pin assignments 193 monitor problems 160 mouse cleaning 29 mouse problems 166 mouse, spare part number spare part number 33, 34, 37, 40, 41 MT bezel blank, spare part number 33 chassis fan, spare part number 33, 35 fan, spare part number 33, 35 front bezel, spare part number 33, 35, 45 front I/O assembly, spare part number 33, 34, 62 heat sink, spare part number 33, 35, 65 memory modules, spare part number 33, 35, 46 power supply, spare part number 33, 34, 70 power switch/LED assembly, spare part number 33, 35, 64 processor, spare part number 33 SATA hard drive cable, spare part number 33, 35 specifications 198 system board, spare part number 33, 34, 72 MT expansion card sockets 50 MT removal and replacement battery 74 drives 56 front bezel 45 front I/O assembly 62 hard drive 60 heat sink 65 memory 46 power supply 70 power switch 64 processor 69 system board 72 N network problems 171 O opening the computer 106 operating guidelines 27 optical drive removing, MT 59 removing, SFF 87 optical drive problems 175 optical drive, AIO removal and replacement 110 optical drive/memory cover, AIO spare part number 40, 42, 107 overheating, prevention 27 P password clearing 188 PCI card 52 PCI Express card, MT 50 PCI Express pin assignments 194 POST error messages 185 Index 203

Section	Page
Installing and Customizing the Software	11
Installing the Operating System	11
Downloading Microsoft Windows Updates	12
Installing or Upgrading Device Drivers (Windows systems)	12
Accessing Disk Image (ISO) Files	12
Protecting the Software	13
Computer Setup (F10) Utility	14
Compaq 315eu MT Model – Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	14
Computer Setup—Main	15
Computer Setup—Advanced	17
Computer Setup—Power	18
Computer Setup—Boot	18
Computer Setup—Exit	19
Compaq 100eu SFF Model – Computer Setup (F1) Utilities	20
Using Computer Setup (F1) Utilities	20
Computer Setup—Main	21
Computer Setup—Advanced	22
Computer Setup—Power	23
Computer Setup—Boot	23
Computer Setup—Exit	24
Compaq 100eu All-in-One Model – Computer Setup (F1) Utilities	25
Using Computer Setup (F1) Utilities	25
Computer Setup—Main	26
Computer Setup—Advanced	27
Computer Setup—Power	28
Computer Setup—Boot	28
Computer Setup—Exit	29
Serial ATA (SATA) Drive Guidelines and Features	30
SATA Hard Drives	30
SATA Hard Drive Cables	30
SATA Data Cable	30
SMART ATA Drives	31
Hard Drive Capacities	31
Identifying the Chassis, Routine Care, and Disassembly Preparation	32
Chassis Designation	33
Microtower	33
Small Form Factor	34
All-in One	34
Electrostatic Discharge Information	35
Generating Static	35
Preventing Electrostatic Damage to Equipment	35
Personal Grounding Methods and Equipment	36
Grounding the Work Area	36
Recommended Materials and Equipment	37
Operating Guidelines	37
Routine Care	38
General Cleaning Safety Precautions	38
Cleaning the Computer Case	38
Cleaning the Keyboard	39
Cleaning the Monitor	39
Cleaning the Mouse	39
Service Considerations	39
Power Supply Fan	40
Tools and Software Requirements	40
Screws	40
Cables and Connectors	40
Hard Drives	41
Lithium Coin Cell Battery	41
Illustrated parts catalog	42
Microtower Chassis spare parts	42
Computer major components	42
Sequential part number listing	44
Small Form Factor Chassis spare parts	46
Computer major components	46
Sequential part number listing	47
All-in One Chassis spare parts	49
Computer major components	49
Sequential part number listing	51
Removal and Replacement Procedures Microtower (MT) Chassis	53
Preparation for Disassembly	53
Access Panel	54
Front Bezel	55
Memory	56
DDR3-SDRAM DIMMs	56
Populating DIMM Sockets	57
Installing Memory Modules	58
Expansion Cards	60
Cable Management	64
Cable Connections	65
Drives	66
Drive Positions	66
Installing Additional Drives	67
System Board Drive Connections	68
Removing an Optical Drive	69
Removing the Hard Drive	70
Front I/O Assembly	72
Power Switch/LED Assembly	74
Heat Sink	75
System Fan	78
Processor	79
Power Supply	80
System Board	82
Battery	84
Type 1 Battery Holder	85
Type 2 Battery Holder	85
Type 3 Battery Holder	86
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	87
Preparation for Disassembly	87
Access Panel	88
Front Bezel	89
Cable Management	90
Cable Connections	91
Memory Module	92
DDR3-SDRAM DIMMs	92
Populating DIMM Sockets	93
Installing SODIMMs	94
Drives	96
System Board Drive Connections	96
Removing an Optical Drive	97
Removing a Hard Drive	100
Expansion Cards	102
Front USB Panel	106
Card Reader	108
Power Switch/LED Assembly	109
Chassis Fan	112
System Board	113
Replacing the Battery	114
Removal and Replacement Procedures All-in One (AIO) Chassis	116
Preparing to disassemble the computer	116
Memory/Optical Drive Cover	117
Memory Module	118
Optical Drive	120
Stand	121
Hinge Cover	122
Rear Cover	123
Webcam module	124
Power Button Board	126
Display Board	127
Rear Metal Cover	128
Hard Drive	130
Driver Board	132
Drive Cable Assembly	133
Speakers	134
Fan Sink	135
Display Cable	136
System Board and I/O Board Assembly	137
WLAN module	140
Stand Bracket	142
Display Panel	143
Cable Routing	145
Restore and Recovery	146
Microsoft System Restore	146
System Recovery	146
System Recovery Options	147
System Recovery from the Windows Start Menu	147
System Recovery at System Startup	148
System Recovery from Recovery Discs	148
Recovery Discs	149
Choosing Recovery Discs	149
Creating Recovery Discs	150
Computer Diagnostic Features	151
Hewlett-Packard Vision Diagnostics	151
Accessing HP Vision Diagnostics	151
Survey Tab	152
Test Tab	153
Status Tab	153
History Tab	154
Errors Tab	154
Help Tab	155
Saving and Printing Information in HP Vision Diagnostics	155
Downloading the Latest Version of HP Vision Diagnostics	155
Protecting the Software	156
Troubleshooting Without Diagnostics	157
Safety and Comfort	157
Before You Call for Technical Support	157
Helpful Hints	158
Solving General Problems	160
Solving Diskette Problems	164
Solving Hard Drive Problems	166
Solving Media Card Reader Problems	168
Solving Display Problems	170
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	176
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving CD-ROM and DVD Problems	185
Solving USB Flash Drive Problems	188
Solving Front Panel Component Problems	189
Solving Internet Access Problems	190
Solving Software Problems	193
Contacting Customer Support	194
POST Error Messages	195
POST Text Messages	195
Interpreting POST Diagnostic Audible Codes	196
Password Security and Resetting CMOS	198
Resetting the Password Jumper	198
Clearing and Resetting the CMOS	199
Connector Pin Assignments	201
Ethernet BNC	201
USB	201
Microphone	201
Headphone	202
Line-in Audio	202
Line-out Audio	202
4-Pin Power (for CPU)	202
Monitor	203
24-Pin Power	203
PCI Express	204
PCI Express	205
Power Cord Set Requirements	206
General Requirements	206
Japanese Power Cord Requirements	206
Country-Specific Requirements	207
Specifications	208
Microtower models	208
Small form factor models	209
All-in One models	210

Match case Limit results 1 per page

hard drive, MT

removal and replacement

hard drive, SFF

removal and replacement

hardware installation

problems

169

headphone pin assignments

192

heat sink, AIO

removal and replacement

125

spare part

numbers

40, 41, 125

heat sink, MT

removal and replacement

spare part number

33, 35, 65

helpful hints

148

hinge cover, AIO

removal and replacement

112

spare part

number

40, 42, 112

I/O board, AIO

removal and replacement

127

spare part

number

40, 42, 127

installing

drive cables

memory module

SFF battery

104

SODIMMs

Internet access problems

180

keyboard

cleaning

spare part

numbers

33, 34, 37, 38, 40

, 41

keyboard problems

166

line-in audio pin

assignments

192

line-out audio pin

assignments

192

LVDS cable, AIO

spare part

number

40, 41, 135

Media Card Reader

problems

158

memory

populating sockets

47, 83

specifications

46, 82

memory cover, AIO

spare part

number

40, 42, 107

memory module

SFF, spare part number

memory module, AIO

removal and replacement

108

spare part

number

40, 42, 108

memory module, SFF

removal and replacement

spare part number

37, 38

memory modules, MT

spare part number

33, 35, 46

memory problems

174

memory, MT

removal and replacement

memory/optical drive cover, AIO

removal and replacement

107

microphone pin assignments

191

monitor

pin assignments

193

monitor problems

160

mouse

cleaning

mouse problems

166

mouse, spare part number

spare part

number

33, 34, 37, 40, 41

bezel blank, spare part

number

chassis fan, spare part

number

33, 35

fan, spare part number

33, 35

front bezel, spare part

number

33, 35, 45

front I/O assembly, spare part

number

33, 34, 62

heat sink, spare part

number

33, 35, 65

memory modules, spare part

number

33, 35, 46

power supply, spare part

number

33, 34, 70

power switch/LED assembly,

spare part

number

33, 35, 64

processor, spare part

number

SATA hard drive cable, spare

part number

33, 35

specifications

198

system board, spare part

number

33, 34, 72

MT expansion card sockets

MT removal and replacement

battery

drives

front bezel

front I/O assembly

hard drive

heat sink

memory

power supply

power switch

processor

system board

network problems

171

opening the computer

106

operating guidelines

optical drive

removing, MT

removing, SFF

optical drive problems

175

optical drive, AIO

removal and replacement

110

optical drive/memory cover, AIO

spare part

number

40, 42, 107

overheating, prevention

password

clearing

188

PCI card

PCI Express card, MT

PCI Express pin

assignments

194

POST error messages

185

Index

203