Compaq Pro 6300 Maintenance & Service Guide Elite 8300 Touch All-in-One Bu - Page 172
Solving Software Problems
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Solving Software Problems Most software problems occur as a result of the following: ● The application was not installed or configured correctly. ● There is insufficient memory available to run the application. ● There is a conflict between applications. ● Be sure that all the needed device drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be sure it is supported on the system. If you encounter software problems, see the applicable solutions listed in the following table. Computer will not continue and the HP logo does not display. Cause Solution ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer. See Appendix A, POST Error Messages on page 175 to determine possible causes. See the Worldwide Limited Warranty for terms and conditions. 162 Chapter 8 Troubleshooting Without Diagnostics