Dell OptiPlex 3050 Tower Owners Manual - Page 86

Power LED issue - aio

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State S10 State Name MEM Blinking Amber Pattern Problem Description Suggested Resolution component on motherboard to determine which one failed. If identified any of the component failed, replace the component. If none of the component failed, replace the motherboard. 3 blinks > short pause > 7 blinks > long pause > repeats Possible memory failure Memory subsystem configuration activity is in progress. Memory modules have been detected but appear to be incompatible or in an invalid configuration. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. If identified the memory failed, replace the memory. If else, replace the motherboard. WARNING: The power LED only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop Power LED issue Power LED is not flashing amber on ChengMing 3977 and Optiplex D8 and OptiPlex D8 AIO platforms. ChengMing 3977 and OptiPlex D8 and D8 AIO platforms without processor installed or when processor power cable is not connected; it may not have the power LED flashing amber as the diagnostic indicator. The BIOS behavior specification defines that: 1 If no processor is installed in the system, the power LED should flash amber in pattern of 2-3 2 If no processor cable is connected in the system, the power LED should flash amber in pattern of 2-2 Do not replace any hardware, it works as per the design. With the Boot guard (BtG) feature of Intel ME11.6, when processor power or processor is missing, then the system will shut down. Affected Platforms: • ChengMing 3977 • OptiPlex 3050/5050/7050 • OptiPlex 3050 AIO/5250 AIO/7450 AIO 86 Troubleshooting your computer

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State
State Name
Blinking Amber Pattern
Problem Description
Suggested Resolution
component on
motherboard to
determine which one
failed.
If
identified
any of the
component failed, replace
the component.
If none of the component
failed, replace the
motherboard.
S10
MEM
3 blinks > short pause >
7 blinks > long pause >
repeats
Possible memory failure
Memory subsystem
configuration
activity is in
progress. Memory
modules have been
detected but appear to
be incompatible or in an
invalid
configuration.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
memory on motherboard
to determine which one
failed.
If
identified
the memory
failed, replace the
memory.
If else, replace the
motherboard.
WARNING:
The power LED only serve as an indicator of the progress through the POST process. These LEDs do not indicate the
problem that caused the POST routine to stop
Power LED issue
Power LED is not
flashing
amber on ChengMing 3977 and Optiplex D8 and OptiPlex D8 AIO platforms.
ChengMing 3977 and OptiPlex D8 and D8 AIO platforms without processor installed or when processor power cable is not connected; it
may not have the power LED
flashing
amber as the diagnostic indicator. The BIOS behavior
specification
defines
that:
1
If no processor is installed in the system, the power LED should
flash
amber in pattern of 2-3
2
If no processor cable is connected in the system, the power LED should
flash
amber in pattern of 2-2
Do not replace any hardware, it works as per the design. With the Boot guard (BtG) feature of Intel ME11.6, when processor power or
processor is missing, then the system will shut down.
Affected
Platforms:
•
ChengMing 3977
•
OptiPlex 3050/5050/7050
•
OptiPlex 3050 AIO/5250 AIO/7450 AIO
86
Troubleshooting your computer