Dell PowerStore 9000X EMC PowerStore Alerts and Events Reference Guide - Page 25

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Alert and Event Messages Event code Severity Alert raised Call home 0x00307204 MINOR TRUE TRUE 0x00307301 INFO FALSE FALSE 0x00307302 MAJOR TRUE TRUE 0x00307303 MAJOR TRUE TRUE 0x00307304 MAJOR TRUE 0x00307401 INFO 0x00307402 0x00307403 INFO INFO FALSE FALSE FALSE TRUE FALSE FALSE FALSE 0x00307404 MAJOR TRUE TRUE 0x00307405 MINOR TRUE FALSE 0x00307701 MAJOR TRUE TRUE Message enclosure %(encl_num) slot %(enclosure_slot) is incompatible. Firmware version of the drive in bus %(bus_num) enclosure %(encl_num) slot %(enclosure_slot) is incorrect. Drive in bus %(bus_num) enclosure %(encl_num) slot %(enclosure_slot) has changed from %(old_value) to %(dieh_action_state). Drive in bus %(bus_num) enclosure %(encl_num) slot %(enclosure_slot) has failed. Drive in bus %(bus_num) enclosure %(encl_num) slot %(enclosure_slot) associated data have been resulted. Drive in bus %(bus_num) enclosure %(encl_num) slot %(enclosure_slot) needs replacement. Port state has changed from %(old_value) to %(port_state). Port link is down but not in use. Port link status is unknown. Port link is down. Port link speed in each node of the appliance do not match. XENV is not active. Repair flow upgrade logs and escalate to L3, as required. This indicates a failed FW upgrade on the drive. Verify upgrade logs and escalate to L3, as required. - Verify that there are no related alerts. You may need to replace the drive. Please send the resulting files to Dell EMC. Contact Dell EMC to replace the drive. - Check cabling, your SFP connectors, and connectivity to the port. Check for other hardwarerelated alerts and take appropriate action. If the issue persists, contact your service provider. Install identical components on each node of the appliance to ensure that port link speeds match. It is recommended that you always install components in pairs. - System impact Drive will not be used in the DPG group. - Drive is not in service. - Data availability and performance may be degraded. Performance may be degraded. Node may not serve IOs. Knowledge Base Article - - https://www.dell.com/support /Article/SLN317218 https://www.dell.com/support /Article/SLN317218 - https://www.dell.com/support /Article/SLN317237 https://www.dell.com/support /Article/SLN317237 https://www.dell.com/support /Article/SLN317200 25 Dell EMC PowerStore Events and Alerts Reference Guide

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Alert and Event Messages
25
Dell EMC PowerStore Events and Alerts Reference Guide
Event code
Severity
Alert raised
Call home
Message
Repair flow
System impact
Knowledge Base Article
enclosure %(encl_num) slot
%(enclosure_slot) is
incompatible.
upgrade logs and escalate
to L3, as required.
0x00307204
MINOR
TRUE
TRUE
Firmware version of the
drive in bus %(bus_num)
enclosure %(encl_num) slot
%(enclosure_slot) is
incorrect.
This indicates a failed FW
upgrade on the drive. Verify
upgrade logs and escalate
to L3, as required.
Drive will not be used in the
DPG group.
-
0x00307301
INFO
FALSE
FALSE
Drive in bus %(bus_num)
enclosure %(encl_num) slot
%(enclosure_slot) has
changed from %(old_value)
to %(dieh_action_state).
-
-
-
0x00307302
MAJOR
TRUE
TRUE
Drive in bus %(bus_num)
enclosure %(encl_num) slot
%(enclosure_slot) has
failed.
Verify that there are no
related alerts. You may
need to replace the drive.
Drive is not in service.
/Article/SLN317218
0x00307303
MAJOR
TRUE
TRUE
Drive in bus %(bus_num)
enclosure %(encl_num) slot
%(enclosure_slot)
associated data have been
resulted.
Please send the resulting
files to Dell EMC.
-
/Article/SLN317218
0x00307304
MAJOR
TRUE
TRUE
Drive in bus %(bus_num)
enclosure %(encl_num) slot
%(enclosure_slot) needs
replacement.
Contact Dell EMC to
replace the drive.
-
-
0x00307401
INFO
FALSE
FALSE
Port state has changed
from %(old_value) to
%(port_state).
-
-
-
0x00307402
INFO
FALSE
FALSE
Port link is down but not in
use.
-
-
-
0x00307403
INFO
FALSE
FALSE
Port link status is unknown.
-
-
-
0x00307404
MAJOR
TRUE
TRUE
Port link is down.
Check cabling, your SFP
connectors, and
connectivity to the port.
Check for other hardware-
related alerts and take
appropriate action. If the
issue persists, contact your
service provider.
Data availability and
performance may be
degraded.
/Article/SLN317237
0x00307405
MINOR
TRUE
FALSE
Port link speed in each
node of the appliance do
not match.
Install identical components
on each node of the
appliance to ensure that
port link speeds match. It is
recommended that you
always install components
in pairs.
Performance may be
degraded.
/Article/SLN317237
0x00307701
MAJOR
TRUE
TRUE
XENV is not active.
-
Node may not serve IOs.
/Article/SLN317200