Dell PowerStore 9000X EMC PowerStore Alerts and Events Reference Guide - Page 5

Alert and Event Messages

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Alert and Event Messages - Info - An event that does not impact the cluster performance or functions. No action is required. • Alert Raised - Indicates whether the event also resulted in an alert that got generated. • Call Home - Indicates whether the event resulted in a notification to the Dell EMC Support Center. • Repair Flow - If applicable, steps or recommendations to fix the issue. • System Impact - If applicable, additional information on the impact of the event on the cluster. • More Information - If applicable, a link to a relevant Dell Knowledge Base article. 1.3 Additional Resources As part of an improvement effort, revisions of the software and hardware are periodically released. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your technical support professional if a product does not function properly or does not function as described in this document. Support, product, and licensing information can be obtained as follows: Product information For product and feature documentation or release notes, go to the PowerStore Documentation page at www.dell.com/powerstoredocs. Troubleshooting For information about products, software updates, licensing, and service, go to Online Support (registration required) at: www.dell.com/support. After logging in, locate the appropriate Support by Product page. Technical support For technical support and service requests, go to Online Support (registration required) at: www.dell.com/support. After logging in, locate Create a service request. To open a service request, you must have a valid support agreement. Contact your Sales Representative for details about obtaining a valid support agreement or to answer any questions about your account. 2 Alert and Event Messages The following table lists the alert and event messages that can appear or get logged for your PowerStore cluster: Note: In general, knowledgebase articles are created for Critical and Major alerts and events, but not for Informational messages. Check the associated knowledge base articles for more details on specific alerts and events. 5 Dell EMC PowerStore Events and Alerts Reference Guide

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Alert and Event Messages
5
Dell EMC PowerStore Events and Alerts Reference Guide
-
Info – An event that does not impact the cluster performance or functions. No action is
required.
•
Alert Raised
– Indicates whether the event also resulted in an alert that got generated.
•
Call Home
– Indicates whether the event resulted in a notification to the Dell EMC Support Center.
•
Repair Flow
– If applicable, steps or recommendations to fix the issue.
•
System Impact
– If applicable, additional information on the impact of the event on the cluster.
•
More Information
– If applicable, a link to a relevant Dell Knowledge Base article.
1.3
Additional Resources
As part of an improvement effort, revisions of the software and hardware are periodically released. Therefore,
some functions described in this document might not be supported by all versions of the software or hardware
currently in use. The product release notes provide the most up-to-date information on product features.
Contact your technical support professional if a product does not function properly or does not function as
described in this document.
Support, product, and licensing information can be obtained as follows:
Product information
For product and feature documentation or release notes, go to the PowerStore Documentation page at
www.dell.com/powerstoredocs
.
Troubleshooting
For information about products, software updates, licensing, and service, go to Online Support (registration
required) at:
www.dell.com/support
. After logging in, locate the appropriate Support by Product page.
Technical support
For technical support and service requests, go to Online Support (registration required) at:
www.dell.com/support
. After logging in, locate Create a service request. To open a service request, you must
have a valid support agreement. Contact your Sales Representative for details about obtaining a valid support
agreement or to answer any questions about your account.
2
Alert and Event Messages
The following table lists the alert and event messages that can appear or get logged for your PowerStore
cluster:
Note
: In general, knowledgebase articles are created for Critical and Major alerts and events, but not for
Informational messages. Check the associated knowledge base articles for more details on specific alerts and
events.