Dell PowerSwitch S4820T Configuration Guide for the S4820T System 9.14.1.0 - Page 951
Configuring SupportAssist Person, Configuring SupportAssist Server
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Configuring SupportAssist Person SupportAssist Person mode allows you to configure name, email addresses, phone, method and time zone for contacting the person. SupportAssist Person configurations are optional for the SupportAssist service. To configure SupportAssist person, use the following commands. 1 Configure the contact name for an individual. SUPPORTASSIST mode [no] contact-person [first ] last DellEMC(conf-supportassist)#contact-person first john last doe DellEMC(conf-supportassist-pers-john_doe)# 2 Configure the email addresses to reach the contact person. SUPPORTASSIST PERSON mode [no] email-address primary email-address [alternate email-address] DellEMC(conf-supportassist-pers-john_doe)#email-address primary [email protected] DellEMC(conf-supportassist-pers-john_doe)# 3 Configure phone numbers of the contact person. SUPPORTASSIST PERSON mode [no] phone primary phone [alternate phone] DellEMC(conf-supportassist-pers-john_doe)#phone primary +919999999999 DellEMC(conf-supportassist-pers-john_doe)# 4 Configure the preferred method for contacting the person. SUPPORTASSIST PERSON mode preferred-method {email | no-contact | phone] DellEMC(conf-supportassist-pers-john_doe)#preferred-method email DellEMC(conf-supportassist-pers-john_doe)# 5 Configure the time frame for contacting the person. SUPPORTASSIST PERSON mode [no] time-zone zone +-HH:MM[start-time HH:MM] [end-time HH:MM] DellEMC(conf-supportassist-pers-john_doe)#time-zone zone +01:24 start-time 12:00 end-time 23:00 DellEMC(conf-supportassist-pers-john_doe)# Configuring SupportAssist Server SupportAssist Server mode allows you to configure server name and the means of reaching the server. By default, a SupportAssist server URL has been configured on the device. Configuring a URL to reach the SupportAssist remote server should be done only under the direction of Dell SupportChange. To configure SupportAssist server, use the following commands. 1 Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode. SUPPORTASSIST mode SupportAssist 951
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