Dell S3840cdn Color Smart Printer Users Guide - Page 169

Understanding Printer Messages Status Codes The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you can do to clear error messages. When you contact customer support about an error, have the status codes and error messages ready. CAUTION: • When an error occurs, the print data remaining on the printer and the information accumulated in the memory of the printer may be corrupted. NOTE: • A status code is included in an error message. • For status codes that are not listed in this chapter, refer to instructions in each error message. "005-001" - "011-999" Status Code Cause and Remedy 010-105 Remove the jammed paper, and then try printing again. 010-106 010-319 010-328 010-329 An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 010-331 010-332 010-333 010-334 010-335 010-338 010-339 010-340 Turn off the printer, and then install the fusing unit. Contact customer support if this failure is repeated. 010-344 010-345 Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 010-346 010-355 010-420 The fusing unit needs to be replaced soon. Prepare a new fusing unit. 010-421 Replace the fusing unit. Understanding Printer Messages | 169