Dell Vostro 5402 Service Manual - Page 124

Backup media and recovery options, WiFi power cycle, Releasing Ethernet (RJ-45) cable

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Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell personal computer. For more information, see Dell Windows Backup Media and Recovery Options. WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Releasing Ethernet (RJ-45) cable Prerequisites Follow this procedure when disconnecting the ethernet (RJ-45) cable from the RJ-45 port to avoid damaging your computer. Steps 1. Press down on the securing clip to release it from the port and pull the plug backward [1, 2]. 2. Lift at an angle when disconnecting the ethernet cable from the RJ-45 port (Ethernet port) [3,4]. 124 Troubleshooting

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Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell personal computer. For more information, see
Dell
Windows Backup Media and Recovery Options
.
WiFi power cycle
About this task
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE:
Some ISPs (Internet Service Providers) provide a modem/router combo device.
Steps
1.
Turn off your computer.
2.
Turn off the modem.
3.
Turn off the wireless router.
4.
Wait for 30 seconds.
5.
Turn on the wireless router.
6.
Turn on the modem.
7.
Turn on your computer.
Releasing Ethernet (RJ-45) cable
Prerequisites
Follow this procedure when disconnecting the ethernet (RJ-45) cable from the RJ-45 port to avoid damaging your computer.
Steps
1.
Press down on the securing clip to release it from the port and pull the plug backward [1, 2].
2.
Lift at an angle when disconnecting the ethernet cable from the RJ-45 port (Ethernet port) [3,4].
124
Troubleshooting