Epson ActionTower 7500 User Manual - Page 158

Printer or Scanner Problem, The application program cannot read from or write to

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The application program cannot read from or write to the hard disk drive. If you have enabled the IDE Hard Disk Standby Timer option in SETUP, your application may be timing out during the few seconds when the hard disk drive returns to its full speed. Disable this option in SETUP as described under "Using the Green PC Features" in Chapter 2. Your application has locked the computer, making if unresponsive to keyboard commands. Reset the computer and try again. If resetting the computer does not help, turn it off, wait 20 seconds, then turn it on again. Some software, like OS/ 2, UNIX, or NetWare, needs at least 8MB to 16MB of RAM to work correctly. Check your software documentation for the minimum memory requirements. If necessary, add more memory as described under "Installing Memory Modules (SIMMs)" in Chapter 4. Printer or Scanner Problem The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port, check the primary and secondary port settings (COMl and COM2) in your application program and in the SETUP program. See "Configuring integrated peripherals" in Chapter 2 for information about serial port settings in SETUP. 7-14 Troubleshooting

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The application program cannot read from or write to the
hard disk drive.
If you have enabled the
IDE Hard Disk Standby Timer
option in SETUP, your application may be timing out during
the few seconds when the hard disk drive returns to its full
speed. Disable this option in SETUP as described under “Using
the Green PC Features” in Chapter 2.
Your application has locked the computer, making if
unresponsive to keyboard commands.
Reset the computer and try again. If resetting the computer
does not help, turn it off, wait 20 seconds, then turn it on again.
Some software, like OS/ 2, UNIX, or NetWare, needs at least
8MB to 16MB of RAM to work correctly. Check your software
documentation for the minimum memory requirements. If
necessary, add more memory as described under “Installing
Memory Modules (SIMMs)” in Chapter 4.
Printer or Scanner Problem
The printer or scanner does not work at all.
Check that the printer or scanner has power and is properly
connected to the computer. Also make sure your printer has
paper in it. If you are using more than one serial port, check the
primary and secondary port settings (COMl and COM2) in
your application program and in the SETUP program. See
“Configuring integrated peripherals” in Chapter 2 for
information about serial port settings in SETUP.
7-14 Troubleshooting