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Epson C11C605001 Reference Guide - Page 102

Problem Solving, The printer beeps once if you press a control panel button when - ribbon jam

UPC - 010343853614

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LCD message and panel light status Beep pattern Error: Paper jam ••• F Paper Out O Pause Error: Switching not ••• completed O Pause Error: Ribbon jam ••• O Pause Error: Ribbon out ••• O Pause Error: Cover open O Pause Print head hot Please wait F Pause Error: xx Turn off printer F Paper Out F Pause F Tear Off/SetU F Top of Form/SetD F Front F Rear Problem Solution Paper is jammed in the printer. See "Clearing Paper Jams" on page 123. The printer fails to change the paper. Cut the paper at the top of it and press the Pause or Front/Rear button. Ribbon has jammed. Remove and re-install the ribbon cartridge. See page 127 for instructions. Ribbon is not installed. Install the ribbon cartridge and press the Pause button. See page 127 for instructions. The printer's top cover is open. Close the cover. The print head is overheated. Wait a few minutes; printing resumes automatically once the print head cools. An unknown printer error has occurred. Turn off the printer and leave it off for several minutes; then turn on the printer again. If the error recurs, contact your dealer. O = on, F = flashing short series of beeps (three beeps long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. 102 Problem Solving

Section	Page
Front Matter	1
Contents	3
Safety Instructions	7
Warnings, Cautions, and Notes	7
Hot Parts Caution Symbol	7
Important Safety Instructions	7
When setting up the printer	8
When maintaining the printer	9
When handling the paper	10
When operating the printer	10
ENERGY STAR Compliance	11
Paper Handling	13
Using the Two-Tractor System	13
Positioning the paper supply	14
Supported paper types	15
Loading Paper Onto the Front Tractor	15
Loading Paper Onto the Rear Tractor	22
Adjusting the Paper Position	28
Adjusting the top-of-form position	29
Adjusting the printing position	31
Adjusting the label position	32
Tearing Off the Printed Pages	33
Using the Tear Off button	33
Adjusting the tear-off position	34
Switching Between Front and Rear Tractors	36
Changing the Paper	38
Printing on Multi-Part Forms and Labels	40
Using multi-part forms	41
Using labels	42
Printer Software	43
About Your Printer Software	43
Using the Printer Driver with Windows Me, 98, and 95	44
Accessing the printer driver from Windows applications	45
Accessing the printer driver from the Start menu	47
Using the Printer Driver with Windows XP, 2000, and Windows NT 4.0	47
Accessing the printer driver from Windows applications	48
Accessing the printer driver from the Start menu	50
Changing the Printer Settings	53
Using EPSON Status Monitor 3	56
Setting up Status Monitor 3	57
Accessing Status Monitor 3	58
Setting Up Your Printer on a Network	59
Sharing the printer	59
Setting up your printer as a shared printer	60
Setting the clients	64
Installing the printer driver from the CD-ROM	72
Canceling Printing	74
Uninstalling the Printer Software	75
Control Panel	79
Buttons and Lights	79
Selecting a Font and Pitch	83
Controlling Your Printer’s Settings	84
Using SelecType	84
Using Default-setting Mode	96
Locking the Control Panel Buttons	99
Problem Solving	101
Diagnosing the Problem	101
Using the Error Indicators	101
EPSON Status Monitor 3	103
Printing a Self Test	103
Printing a Hex Dump	104
Problems and Solutions	106
Power supply problems	107
Paper loading or feeding problems	108
Printing position problems	110
Printing or printout quality problems	112
Option problems	116
Network problems	118
Correcting USB Problems	119
Clearing Paper Jams	123
Aligning Vertical Lines in Your Printout	123
Restoring the Printer’s Default Settings	125
Where To Get Help	125
Options and Consumables	127
Ribbon Cartridge	127
Replacing the Ribbon Cartridge	127
Using the Pull Tractor	133
Installing the pull tractor	133
Using the pull tractor with the front tractor	136
Using the pull tractor with the rear tractor	140
Removing the pull tractor	142
Using the Perforation Cutter	143
Installing the perforation cutter	144
Attaching the perforated paper output attachment and output tray	148
Using the perforation cutter	150
Removing the perforation cutter	152
Using Interface Cards	155
Installing an interface card	156
Using a serial interface card	158
Using a Print Server	159
Setting the IP address from the control panel	159
Product Information	161
Printer Parts	161
Printer Specifications	163
Mechanical	163
Electronic	164
Electrical	166
Environmental	166
Paper	167
Printable area	177
Command Lists	179
EPSON ESC/P control codes	179
IBM PPDS emulation control codes	180
Standards and Approvals	181
Cleaning the Printer	182
Transporting the Printer	183