Epson C823622 Administrator's Manual - Page 185

Problems Using EPSON Status Monitor 2, The Current Status menu shows the message

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Problems Using EPSON Status Monitor 2 The Current Status menu shows the message "A communication error has occurred." Cause What to do The printer is turned off. Make sure that the power cord is properly plugged into the electrical outlet. Turn on the printer. The printer is running the self Turn off the printer to terminate the test or initializing itself. self test, and then turn it on again. Allow the printer enough time to finish initialization. Multiple computers are Decrease the number of monitoring monitoring a single printer, computers or make the monitoring and the printer cannot reply interval longer in the Monitoring to all of them at the same time. Preferences dialog box. See "Setting monitoring preferences" on page 11-23 and "Tips for Using EPSON Status Monitor 2" on page 11-31. The printer is not ready to print. Make sure the printer is ready to print. For details, see your printer documentation. Troubleshooting 12-7

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Troubleshooting
12-7
Problems Using EPSON Status Monitor 2
The Current Status menu shows the message
“A communication error has occurred.”
Cause
What to do
The printer is turned off.
Make sure that the power cord is
properly plugged into the electrical
outlet. Turn on the printer.
The printer is running the self
test or initializing itself.
Turn off the printer to terminate the
self test, and then turn it on again.
Allow the printer enough time to
finish initialization.
Multiple computers are
monitoring a single printer,
and the printer cannot reply
to all of them at the same time.
Decrease the number of monitoring
computers or make the monitoring
interval longer in the Monitoring
Preferences dialog box. See “Setting
monitoring preferences” on
page 11-23 and “Tips for Using
EPSON Status Monitor 2” on
page 11-31.
The printer is not ready to
print.
Make sure the printer is ready to
print. For details, see your printer
documentation.