Epson C823622 Administrator's Manual - Page 186

if the printer port number is set to 0., NetWare printers cannot be monitored.

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The status information does not match the real status of the printer. Cause What to do EPSON Status Monitor 2 monitors the printer at intervals set in the Monitoring Preferences dialog box. A long interval may result in incorrect information. Click Refresh on the View menu to update the information. Decrease the monitoring interval in the Monitoring Preferences dialog box if you find that the Status Monitor often displays data that is old. Wait until the next monitoring interval and check the information again. NetWare printers cannot be monitored. Cause What to do You are using EPSON Net!2. You cannot use EPSON Status Monitor 2 and EPSON Net!2 at the same time. Quit EPSON Net!2 and use EPSON Status Monitor 2. If you use EPSON Net!2, quit EPSON Status Monitor 2 in advance. You can only monitor NetWare printers in Remote Printer mode if the printer port number is set to 0. Cause What to do This is set internally by EPSON Status Monitor 2. Use the NetWare control tool to set the port number to 0. 12-8 Troubleshooting

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12-8
Troubleshooting
The status information does not match the real status of the
printer.
Cause
What to do
EPSON Status Monitor 2
monitors the printer at
intervals set in the
Monitoring Preferences
dialog box. A long interval
may result in incorrect
information.
Click
Refresh
on the View menu to
update the information.
Decrease the monitoring interval in
the Monitoring Preferences dialog
box if you find that the Status
Monitor often displays data that is
old.
Wait until the next monitoring
interval and check the information
again.
NetWare printers cannot be monitored.
Cause
What to do
You are using EPSON Net!2.
You cannot use EPSON Status
Monitor 2 and EPSON Net!2 at the
same time. Quit EPSON Net!2 and
use EPSON Status Monitor 2. If you
use EPSON Net!2, quit EPSON Status
Monitor 2 in advance.
You can only monitor NetWare printers in Remote Printer mode
if the printer port number is set to 0.
Cause
What to do
This is set internally by
EPSON Status Monitor 2.
Use the NetWare control tool to set
the port number to 0.