Epson C823622 Administrator's Manual - Page 188

monitored when, is selected for monitoring

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Cannot print when using EPSON TCP/IP in Windows 95 or Windows 98. Cause What to do An incompatible or invalid Delete the unnecessary printer name. printer name is typed in the For example, Print to the following port "EPSON_TCPIP_Printers\ box of the printer's Properties 255.255.255.255 (EPL-N2000)" dialog box. should be "EPSON_TCPIP_Printers\ 255.255.255.255". If you use the EPL-N1200 To confirm the ROM version number, printer, only printers with the print a status sheet and make sure the 7717 or later ROM version are first four numbers of the Firmware compatible. Revision number are 7717 or higher. See Chapter 1 for information on how to print a status sheet. Contact your dealer and purchase a ROM update if necessary. An application error occurs, and NetWare printers cannot be monitored when Allow monitoring is selected for monitoring Windows shared printers under Windows NT 4.0. Cause What to do There is a known bug in the Install Service Pack 3 or higher before operating system. monitoring Windows shared printers under Windows NT 4.0. 12-10 Troubleshooting

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12-10
Troubleshooting
Cannot print when using EPSON TCP/IP in Windows 95 or
Windows 98.
Cause
What to do
An incompatible or invalid
printer name is typed in the
Print to the following port
box of the printer’s Properties
dialog box.
Delete the unnecessary printer name.
For example,
“
EPSON_TCPIP_Printers\
255.255.255.255 (EPL-N2000)
”
should be “
EPSON_TCPIP_Printers\
255.255.255.255
”
.
If you use the EPL-N1200
printer, only printers with the
7717 or later ROM version are
compatible.
To confirm the ROM version number,
print a status sheet and make sure the
first four numbers of the Firmware
Revision number are 7717 or higher.
See Chapter 1 for information on how
to print a status sheet. Contact your
dealer and purchase a ROM update if
necessary.
An application error occurs, and NetWare printers cannot be
monitored when
Allow monitoring
is selected for monitoring
Windows shared printers under Windows NT 4.0.
Cause
What to do
There is a known bug in the
operating system.
Install Service Pack 3 or higher before
monitoring Windows shared printers
under Windows NT 4.0.