Fujitsu 5110C Operator's Guide - Page 116

Items to check before contacting the dealer where you bought the scanner

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Items to check before contacting the dealer where you bought the scanner Check the following items before you contact the dealer where you bought the scanner. General Details PRINT Meaning Model Serial No. (*) Findings fi-5110C Production date (*) (Example) 000001 Date of purchase Symptom (Example) 2004-08 (August, 2004) January 1 , 2004 Frequency of trouble Total Page Count(ADF) (**) *Please confirm the necessary information in the product label. (Refer to 6.5 Checking labels on the scanner) **Please confirm the "Scanners and Cameras" dialogbox . (Refer to 5.1 Consumable and Replacement Cycle) Installation or PC connection issues Trouble of connection to your PC Meaning OS Displayed error message Interface Findings Windows XP (For support engineers, please record the error message and send images of captured screen.) (Example) USB 1.1

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Items to check before contacting the dealer where you bought the scanner
Check the following items before you contact the dealer where you bought the scanner.
General Details
Meaning
Findings
Model
fi-5110C
Serial No. (*)
(Example) 000001
Production date (*)
(Example) 2004-08 (August, 2004)
Date of purchase
,
Symptom
Frequency of trouble
Total Page Count(ADF)
(**)
*Please confirm the necessary information in the product label. (Refer to
6.5 Checking labels on the scanner
)
**Please confirm the "Scanners and Cameras" dialogbox . (Refer to
5.1 Consumable and Replacement Cycle
)
Installation or PC connection issues
Trouble of connection to your PC
Meaning
Findings
OS
Displayed error
message
(For support engineers, please record the error message and send images of captured screen.)
Interface
(Example) USB 1.1