HP BladeSystem c3000 HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 35

Error indication, Initial step, Required steps, The Insight Display device bay

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Error indication Initial step Required steps A server blade does not power up. - The following conditions exist: To correct the issue, follow the Insight Display steps. • The power LED is amber. • The health LED is flashing red. • The Insight Display device bay status is yellow. A server blade does not power up. The following conditions exist: • The power LED is amber. • The health LED is green. • The Insight Display device bay status is black. After each step, check the The server blade is not seated device bay status on the Insight properly in the device bay. Reseat the Display Health Summary screen. server blade in the device bay. The When the status changes from Insight Display device bay status black to another color, the changes to dark green after the server Onboard Administrator detects blade is detected. If the symptom the server blade. continues, perform the steps beginning with step 2. A server blade does not power up. - The following conditions exist: • The power LED is amber. • The health LED is off. • The Insight Display device bay status is dark green. Press the server blade Power On/Standby button. If the server blade does not power on, then begin with step 4. A server blade does not power up. - The following conditions exist: • The power LED is amber. • The health LED is flashing amber. • The Insight Display device bay status is dark green. Troubleshoot the processor to correct the issue. When possible, connect a VGA monitor to the front SUFI cable to observe possible Memory DIMM and CPU installation issues as those cannot be reported through the iLO remote display. Perform the following steps as instructed in the server blade documentation: 1 Remove the server blade. 2 Review Memory DIMMs position. 3 Remove unnecessary DIMMs and optional mezzanine cards/option boards. 4 Reseat the processor. 5 Remove the processor. 6 Install a spare processor. 7 Install the server blade in the original device bay. 8 If the server blade powers up, then the repair is complete. If the server blade does not power up, then contact HP for support. Enclosure troubleshooting 35

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Enclosure troubleshooting 35
Error indication
Initial step
Required steps
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is flashing red.
•
The Insight Display device bay
status is yellow.
—
To correct the issue, follow the Insight
Display steps.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is green.
•
The Insight Display device bay
status is black.
After each step, check the
device bay status on the Insight
Display Health Summary screen.
When the status changes from
black to another color, the
Onboard Administrator detects
the server blade.
The server blade is not seated
properly in the device bay. Reseat the
server blade in the device bay. The
Insight Display device bay status
changes to dark green after the server
blade is detected. If the symptom
continues, perform the steps
beginning with step 2.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is off.
•
The Insight Display device bay
status is dark green.
—
Press the server blade Power
On/Standby button. If the server
blade does not power on, then begin
with step 4.
A server blade does not power up.
The following conditions exist:
•
The power LED is amber.
•
The health LED is flashing amber.
•
The Insight Display device bay
status is dark green.
—
Troubleshoot the processor to correct
the issue. When possible, connect a
VGA monitor to the front SUFI cable to
observe possible Memory DIMM and
CPU installation issues as those cannot
be reported through the iLO remote
display. Perform the following steps as
instructed in the server blade
documentation:
1
Remove the server blade.
2
Review Memory DIMMs position.
3
Remove unnecessary DIMMs and
optional mezzanine cards/option
boards.
4
Reseat the processor.
5
Remove the processor.
6
Install a spare processor.
7
Install the server blade in the
original device bay.
8
If the server blade powers up, then
the repair is complete. If the server
blade does not power up, then
contact HP for support.