HP BladeSystem c3000 HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 45

Onboard Administrator errors action and verification, Replace the HP BladeSystem c7000 OA tray

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Step Step 3 Step 4 Step 5 Step 6 Onboard Administrator errors action and verification Verification If the Onboard Administrator health LED is green, then the connection is restored. The repair is complete. If the Onboard Administrator health LED is off, then continue as follows: • If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to the next step. • If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 6. Action If troubleshooting the HP BladeSystem c7000 Enclosure, then locate the Onboard Administrator with the Active LED illuminated. Reseat the Onboard Administrator with the Active LED illuminated. Verification Wait until the Insight Display indicates that the second (non-suspect) Onboard Administrator has completed power-on tests. If the second (non-suspect) Onboard Administrator operates properly, then replace the suspect Onboard Administrator with a new or spare Onboard Administrator. The repair is complete. If the second (non-suspect) Onboard Administrator does not operate properly, then continue to the next step. Action Reseat the OA tray: 1 Remove both Onboard Administrators. 2 Reseat the OA tray. 3 Install both Onboard Administrators in their original locations in the OA tray. Verification Wait until the Insight Display indicates that the Onboard Administrators have completed power-on tests. If the active Onboard Administrator operates properly, then the repair is complete. If the symptoms still exist, then continue to the next step. Action Replace the HP BladeSystem c7000 OA tray: 1 Remove both Onboard Administrators. 2 Remove the OA tray. 3 Install a new OA tray. 4 Install both Onboard Administrators in the original locations in the OA tray. Verification Wait until the Onboard Administrators complete all power-on tests. If the symptoms no longer exist, then the repair is complete. If the symptoms still exist, then continue to step 8. Action If the Active LED is illuminated on the left HP BladeSystem c3000 Onboard Administrator (OA1), then reseat the Onboard Administrator (OA1 module is the suspect Onboard Administrator). If the Active LED is illuminated on the right HP BladeSystem c3000 Onboard Administrator (OA2), then reseat the OA tray (OA2 module is the suspect Onboard Administrator): 1 Remove all Onboard Administrators installed in the OA tray. 2 Reseat the OA tray. 3 Install all Onboard Administrators in their original locations in the OA tray. Enclosure troubleshooting 45

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Enclosure troubleshooting 45
Step
Onboard Administrator errors action and verification
Verification
If the Onboard Administrator health LED is green, then the connection is restored. The
repair is complete.
If the Onboard Administrator health LED is off, then continue as follows:
•
If troubleshooting an HP BladeSystem c7000 Enclosure, then continue to the next step.
•
If troubleshooting an HP BladeSystem c3000 Enclosure, then continue to step 6.
Step 3
Action
If troubleshooting the HP BladeSystem c7000 Enclosure, then locate the Onboard
Administrator with the Active LED illuminated. Reseat the Onboard Administrator with the
Active LED illuminated.
Verification
Wait until the Insight Display indicates that the second (non-suspect) Onboard
Administrator has completed power-on tests.
If the second (non-suspect) Onboard Administrator operates properly, then replace the
suspect Onboard Administrator with a new or spare Onboard Administrator. The repair is
complete.
If the second (non-suspect) Onboard Administrator does not operate properly, then
continue to the next step.
Step 4
Action
Reseat the OA tray:
1
Remove both Onboard Administrators.
2
Reseat the OA tray.
3
Install both Onboard Administrators in their original locations in the OA tray.
Verification
Wait until the Insight Display indicates that the Onboard Administrators have completed
power-on tests.
If the active Onboard Administrator operates properly, then the repair is complete.
If the symptoms still exist, then continue to the next step.
Step 5
Action
Replace the HP BladeSystem c7000 OA tray:
1
Remove both Onboard Administrators.
2
Remove the OA tray.
3
Install a new OA tray.
4
Install both Onboard Administrators in the original locations in the OA tray.
Verification
Wait until the Onboard Administrators complete all power-on tests.
If the symptoms no longer exist, then the repair is complete.
If the symptoms still exist, then continue to step 8.
Step 6
Action
If the Active LED is illuminated on the left HP BladeSystem c3000 Onboard Administrator
(OA1), then reseat the Onboard Administrator (OA1 module is the suspect Onboard
Administrator).
If the Active LED is illuminated on the right HP BladeSystem c3000 Onboard Administrator
(OA2), then reseat the OA tray (OA2 module is the suspect Onboard Administrator):
1
Remove all Onboard Administrators installed in the OA tray.
2
Reseat the OA tray.
3
Install all Onboard Administrators in their original locations in the OA tray.