HP BladeSystem c3000 HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 41

Partner blade troubleshooting, Symptoms: Partner blade errors

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Step Step 18 Step 19 Server blade errors action and verification Verification Wait for up to 2 minutes, then check the Insight Display. If the Insight Display illuminates and the Insight Display buttons operate properly, then install OA #Y, if present, in OA bay Y to complete the repair. If the issue still exists, continue to the next step. Action Replace the OA tray: 1 Remove OA #X. 2 Remove the OA tray. 3 Install a service spare OA tray. 4 Install OA #X in bay X. Verification Wait for up to 2 minutes, and then check the Insight Display. If the Insight Display illuminates and the Insight Display buttons operate properly, then install OA #Y, if present, in bay Y to complete the repair. If the issue still exists, then the OA tray did not fail. Continue to the next step. Action Contact an authorized service provider to complete the midplane assembly replacement (on page 66). Partner blade troubleshooting Partner blades are installed in a device bay. The partner blades are either connected to a server blade or interconnect module in the same enclosure. Partner blades cannot be powered down individually. This section describes the unique troubleshooting characteristics of those partner blades. For more information, see the component documentation. Symptoms: Partner blade errors Error indication Insight Display reports error on suspect partner blade Partner blade health LED is off Partner blade health LED is amber Initial step Required steps - To correct the issue, follow the Insight Display steps. - Begin with step 1 For proper installation and support, most To correct the issue, follow the partner blades require a partner server Insight Display steps. blade to be installed and powered off during partner blade installation. If the partner blade is installed while the partner server blade is powered up, then power down the partner server blade before powering up the partner blade. Partner blades for interconnect modules require the interconnect module to be installed for operation. Partner blade health LED is - green, but another LED on this partner blade is red For LED information, see the partner blade documentation. Enclosure troubleshooting 41

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Enclosure troubleshooting 41
Step
Server blade errors action and verification
Verification
Wait for up to 2 minutes, then check the Insight Display.
If the Insight Display illuminates and the Insight Display buttons operate properly, then
install OA #
Y
, if present, in OA bay
Y
to complete the repair.
If the issue still exists, continue to the next step.
Step 18
Action
Replace the OA tray:
1
Remove OA #
X
.
2
Remove the OA tray.
3
Install a service spare OA tray.
4
Install OA #
X
in bay
X
.
Verification
Wait for up to 2 minutes, and then check the Insight Display.
If the Insight Display illuminates and the Insight Display buttons operate properly, then
install OA #
Y
, if present, in bay Y to complete the repair.
If the issue still exists, then the OA tray did not fail. Continue to the next step.
Step 19
Action
Contact an authorized service provider to complete the midplane assembly replacement
(on page
66
).
Partner blade troubleshooting
Partner blades are installed in a device bay. The partner blades are either connected to a server blade or
interconnect module in the same enclosure. Partner blades cannot be powered down individually. This
section describes the unique troubleshooting characteristics of those partner blades.
For more information, see the component documentation.
Symptoms: Partner blade errors
Error indication
Initial step
Required steps
Insight Display reports error on
suspect partner blade
—
To correct the issue, follow the
Insight Display steps.
Partner blade health LED is off
—
Begin with step 1
Partner blade health LED is
amber
For proper installation and support, most
partner blades require a partner server
blade to be installed and powered off
during partner blade installation. If the
partner blade is installed while the
partner server blade is powered up, then
power down the partner server blade
before powering up the partner blade.
Partner blades for interconnect modules
require the interconnect module to be
installed for operation.
To correct the issue, follow the
Insight Display steps.
Partner blade health LED is
green, but another LED on this
partner blade is red
—
For LED information, see the partner
blade documentation.