HP BladeSystem c3000 HP BladeSystem c-Class Enclosure Troubleshooting Guide - Page 36

blade from OA GUI/CLI

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Error indication A server blade is powered up. The following conditions exist: • The power LED is green. • The health LED is green. • The Insight Display device bay status is blue. A server blade is powered up. The following conditions exist: • The power LED is green. • The health LED is green. • The Insight Display device bay status is red. A server blade is powered up. The following conditions exist: • The power LED is green. • The health LED is flashing red. • The Insight Display device bay status is bright green. Initial step Required steps No iLO 2 IP address results in The iLO 2 on this server blade has no the following conditions: IP address. • No iLO 2 web or SSH access • No enclosure DVD-ROM To configure the iLO 2 IP address, reboot the server blade and use the iLO 2 ROM setup during POST. drive support for this server blade • No server blade information provided to the Onboard Administrator • No remote console or remote media support This issue results in the following The Onboard Administrator has lost conditions: power and cooling communication • The enclosure fan speed is with iLO 2 for this server blade. elevated to protect the server To reset iLO 2, perform one of the blade. following actions: • The server blade cannot be • Log in to the iLO 2 GUI and reset powered up if it was iLO 2. manually powered down. • Use the OA CLI command for the • The Onboard Administrator bay, where N is the device bay report of server blade number. thermals and status is not reset server N accurate. Because the previous action requires restarting the server blade, always request permission to power down the server blade before performing this action: For an alternative method for resetting iLO 2, reseat the server blade. Reseating the server blade powers off the server blade and iLO 2. - The server blade failed to complete POST. To troubleshoot the memory installation, perform the following steps: 1 Remove the server blade. 2 Verify that the memory is installed according to the installation guidelines provided in the server blade documentation. 3 Install the server blade in the original device bay. 4 Review the IML for this server blade from OA GUI/CLI. 5 Review the iLO log from this server blade for indicators. Enclosure troubleshooting 36

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Enclosure troubleshooting 36
Error indication
Initial step
Required steps
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is green.
•
The Insight Display device bay
status is blue.
No iLO 2 IP address results in
the following conditions:
•
No iLO 2 web or SSH
access
•
No enclosure DVD-ROM
drive support for this server
blade
•
No server blade information
provided to the Onboard
Administrator
•
No remote console or
remote media support
The iLO 2 on this server blade has no
IP address.
To configure the iLO 2 IP address,
reboot the server blade and use the
iLO 2 ROM setup during POST.
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is green.
•
The Insight Display device bay
status is red.
This issue results in the following
conditions:
•
The enclosure fan speed is
elevated to protect the server
blade.
•
The server blade cannot be
powered up if it was
manually powered down.
•
The Onboard Administrator
report of server blade
thermals and status is not
accurate.
The Onboard Administrator has lost
power and cooling communication
with iLO 2 for this server blade.
To reset iLO 2, perform one of the
following actions:
•
Log in to the iLO 2 GUI and reset
iLO 2.
•
Use the OA CLI command for the
bay, where N is the device bay
number.
reset server N
Because the previous action requires
restarting the server blade, always
request permission to power down the
server blade before performing this
action:
For an alternative method for resetting
iLO 2, reseat the server blade.
Reseating the server blade powers off
the server blade and iLO 2.
A server blade is powered up.
The following conditions exist:
•
The power LED is green.
•
The health LED is flashing red.
•
The Insight Display device bay
status is bright green.
—
The server blade failed to complete
POST. To troubleshoot the memory
installation, perform the following
steps:
1
Remove the server blade.
2
Verify that the memory is installed
according to the installation
guidelines provided in the server
blade documentation.
3
Install the server blade in the
original device bay.
4
Review the IML for this server
blade from OA GUI/CLI.
5
Review the iLO log from this server
blade for indicators.