HP C7770B HP Designjet 500 Plus - Pocket Guide - Page 71

no output or slow output No Output or Slow Output If the printer won't print, or its output appears to be too slow, there may be a communications problem. Some symptoms of this type of problem are: • The front-panel display does not show evidence of any activity in the Job Management [ ] menu. • Your computer displays an error message when you are trying to print. • Your computer or printer "hangs" (stays idle) while communication is taking place. • Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.) Items to start checking are: • Have you selected the correct interface port in your software? • Does the printer work correctly when receiving files from other software? • If the printer is connected to a network, try using it when connected directly to your computer. • If the printer is connected to your computer through any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters, and so on, try using it connected directly to your computer. • Try another interface cable. No Output or Slow Output 7