HP C7770B HP Designjet 500 Plus - Pocket Guide - Page 72

If the Printer does not Print - memory

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If the Printer does not Print • If you have connected your computer to the • You may have a power problem. If there is no printer's parallel port and tried to print a activity at all from the printer, and nothing on binary-encoded PostScript file it will not print. the front panel, check the power button light, The parallel port will only accept ASCII- that the power cable is connected correctly, encoded PostScript print files. The front panel and that there is power available at the socket. will display the message "Error processing • If you are using a Macintosh and the print job does not print, ensure the printer language is set to Postscript or Automatic. See the job. Flushing rest of job". Connect your computer to the HP JetDirect Print Server and send the print file again. → Graphic Language setting on the front • The file may be too large for the printer's memory. This is the case if the front panel panel. displays "Out of memory. Data was lost". Look • You may have a problem with your application on your computer screen for any error driver. Is your software configured for this message; some drivers allow you to choose a printer? For general advice, see the Setup different printing mode-try to resend the file. Poster. For advice specific to your software, • If you continue to have problems, see see the documentation supplied with the driver. the "Solutions" section of the User's Reference Guide. 8 No Output or Slow Output

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8
No Output or Slow Output
If the Printer does not Print
•
You may have a power problem. If there is no
activity at all from the printer, and nothing on
the front panel, check the power button light,
that the power cable is connected correctly,
and that there is power available at the socket.
•
If you are using a Macintosh and the print job
does not print, ensure the printer language is
set to
Postscript
or
Automatic
. See the
→
Graphic Language
setting on the front
panel.
•
You may have a problem with your application
driver. Is your software configured for this
printer? For general advice, see the
Setup
Poster
. For advice specific to your software,
see the documentation supplied with the
driver.
•
If you have connected your computer to the
printer’s parallel port and tried to print a
binary-encoded PostScript file it will not print.
The parallel port will only accept ASCII-
encoded PostScript print files. The front panel
will display the message “Error processing
job. Flushing rest of job”. Connect your
computer to the HP JetDirect Print Server and
send the print file again.
•
The file may be too large for the printer’s
memory. This is the case if the front panel
displays “Out of memory. Data was lost”. Look
on your computer screen for any error
message; some drivers allow you to choose a
different printing mode—try to resend the file.
•
If you continue to have problems, see
the “Solutions” section of the
User’s
Reference Guide
.