HP DL785 HP ProLiant DL785 G5 and G6 Servers - Maintenance and Service Guide, - Page 58

Memory-related port 85 codes, Expansion board-related port 85 codes

Get HP DL785 - ProLiant - G5 PDF manuals and user guides
UPC - 883585262809
View all HP DL785 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 58 highlights

3. Reseat the remaining processors, rebooting after each installation to identify any failed processors. 4. Replace the processor in socket 1. 5. Replace the processor board, if applicable. 6. Replace the midplane board. IMPORTANT: If replacing the SPI board or clearing NVRAM, you must re-enter the server serial number through RBSU, see "Re-entering the server serial number and product ID" (page 48). Memory-related port 85 codes Memory-related port 85 codes display in the format 4xh. IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step. To troubleshoot memory-related error codes: 1. Check the memory LEDs (see "System Insight Display LEDs" (page 64)) for any identified errors or failed DIMMs, and take corrective action. 2. Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all: • "Expansion boards" (page 42) • "Processors" (page 30) IMPORTANT: The server requires a minimum of processor memory cells 1, 2, 7, 8 and the cell filler populated with the minimum number of processors and DIMMs at all times or the server does not function properly. • "DIMMs" (page 36) • "SAS hard drives" (page 37) • Peripheral devices 3. Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory boards, if applicable. 4. Replace the DIMMs with a remaining bank of memory. 5. Replace the memory board, if applicable. 6. Replace the midplane board. IMPORTANT: If replacing the SPI board or clearing NVRAM, you must re-enter the server serial number through RBSU, see "Re-entering the server serial number and product ID" (page 48). Expansion board-related port 85 codes Expansion board-related port 85 codes display in the format 6xh. IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step. To troubleshoot expansion board-related error codes: 1. Reseat all expansion boards. 58 Diagnostic tools

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
3.
Reseat the remaining processors, rebooting after each installation to identify any failed
processors.
4.
Replace the processor in socket 1.
5.
Replace the processor board, if applicable.
6.
Replace the midplane board.
IMPORTANT:
If replacing the SPI board or clearing NVRAM, you must re-enter the server
serial number through RBSU, see
“Re-entering the server serial number and product ID”
(page 48)
.
Memory-related port 85 codes
Memory-related port 85 codes display in the format 4xh.
IMPORTANT:
Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot memory-related error codes:
1.
Check the memory LEDs (see
“System Insight Display LEDs” (page 64)
) for any identified
errors or failed DIMMs, and take corrective action.
2.
Bring the server to base configuration by removing all components that are not required by
the server to complete POST. This process can include removing all:
•
“Expansion boards” (page 42)
•
“Processors” (page 30)
IMPORTANT:
The server requires a minimum of processor memory cells 1, 2, 7, 8 and
the cell filler populated with the minimum number of processors and DIMMs at all
times or the server does not function properly.
•
“DIMMs” (page 36)
•
“SAS hard drives” (page 37)
•
Peripheral devices
3.
Reseat the remaining memory boards, rebooting after each installation to isolate any failed
memory boards, if applicable.
4.
Replace the DIMMs with a remaining bank of memory.
5.
Replace the memory board, if applicable.
6.
Replace the midplane board.
IMPORTANT:
If replacing the SPI board or clearing NVRAM, you must re-enter the server
serial number through RBSU, see
“Re-entering the server serial number and product ID”
(page 48)
.
Expansion board-related port 85 codes
Expansion board-related port 85 codes display in the format 6xh.
IMPORTANT:
Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot expansion board-related error codes:
1.
Reseat all expansion boards.
58
Diagnostic tools