HP Designjet T620 HP Designjet T620 Printer Series - Users Guide - Page 154
Front-panel error messages
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Front-panel errors 16 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 156. Table 16-1 Text messages Message Recommendation [Color] cartridge has expired Replace the cartridge. See Handling ink cartridges and printheads on page 83. [Color] cartridge is missing Insert a cartridge of the correct color. See Handling ink cartridges and printheads on page 83. [Color] cartridge is out of ink Replace the cartridge. See Handling ink cartridges and printheads on page 83. [Color] printhead #[n] error: not present Insert the correct printhead. See Handling ink cartridges and printheads on page 83. [Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheads on page 83. [Color] printhead #[n] error: replace Remove the non-functional printhead and insert a new printhead. See Handling ink cartridges and printheads on page 83. [Color] printhead #[n] error: reseat Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing a printhead on page 139. [Color] printhead #[n] out of warranty The printhead's warranty has expired, because of the length of time it has been in operation or because of the volume of ink used. [Color] printhead #[n] warranty warning The printhead's warranty may be invalidated by the use of the wrong kind of ink. IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 156. IO warning Try again; if the problem persists, contact HP Support. See Contact HP Support on page 156. Paper advance calibration pending Perform paper advance calibration. See Recalibrate the paper advance on page 119. Paper too small to print paper advance calibration Unload paper and load larger paper. Paper too small to scan paper advance calibration Unload paper and load larger paper. PDL Error: Ink system not ready Clean the printheads. See Clean the printheads on page 139. ENWW 151