HP Designjet T620 HP Designjet T620 Printer Series - Users Guide - Page 155
Front-panel errors, Table 16-2
View all HP Designjet T620 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 155 highlights
Front-panel errors Table 16-1 Text messages (continued) Message PDL Error: Job clipped PDL Error: memory full PDL Error: out of paper PDL Error: parsing error PDL Error: print mode error PDL Error: printing error PDL Error: virtual memory full Printhead alignment error: paper too small Replace [color] cartridge Reseat [color] cartridge Update: failed. Invalid file Recommendation The image is too large for the paper or for the printer. Load larger paper if possible, or reduce the image size. Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Load more paper. The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. The paper type or print quality specified for the job are incorrect. Change the loaded paper type or the print settings. Try sending the job again. Restart the printer and try resending the job; if necessary, reduce the complexity of the job. Unload paper and load larger paper. Replace the cartridge. See Handling ink cartridges and printheads on page 83. Remove and reinsert the same cartridge. See Handling ink cartridges and printheads on page 83. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 16-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 156. 21, 21.1, 22.0, 22.1, 22.2, 22.3, 24 Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 156. 52:01 The printer needs internal cleaning. See Clean the printhead drop detector on page 139. If the problem persists, contact HP Support. See Contact HP Support on page 156. 61:01 The file format is wrong and the printer cannot process the job. Check the graphic language setting of your printer (see Change the graphic language setting on page 21). Check for the latest firmware and driver releases. 62, 63, 64, 65, 67 Update your printer's firmware. See Update the firmware on page 101. 71.04 Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. 74.1 Try the firmware update again. Do not try to use your computer while the update is in progress. If the problem persists, contact HP Support. See Contact HP Support on page 156. 79 Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 156. 94, 94.1 Restart color calibration. See Color calibration on page 54. 152 Chapter 16 Front-panel error messages ENWW