Lines are blurred
..............................................................................................................................
126
Line lengths are inaccurate
..............................................................................................................
127
The whole image is blurry or grainy
.................................................................................................
127
The paper is not flat
..........................................................................................................................
128
The print is scuffed or scratched
......................................................................................................
128
Ink marks on the paper
.....................................................................................................................
129
Black ink comes off when you touch the print
..................................................................................
129
Edges of objects are stepped or not sharp
.......................................................................................
130
Edges of objects are darker than expected
......................................................................................
130
Horizontal lines at the end of a cut sheet print
.................................................................................
130
Vertical lines of different colors
........................................................................................................
130
White spots on the print
....................................................................................................................
131
Colors are inaccurate
.......................................................................................................................
131
Colors are fading
..............................................................................................................................
132
The image is incomplete (clipped at the bottom)
..............................................................................
132
The image is clipped
........................................................................................................................
132
Some objects are missing from the printed image
...........................................................................
133
A PDF file is clipped or objects are missing
.....................................................................................
133
The Image Diagnostics Print
............................................................................................................
133
If you still have a problem
.................................................................................................................
136
14
Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge
..........................................................................................................
138
Ink cartridge status messages
..........................................................................................................
138
Cannot insert a printhead
.................................................................................................................
138
The front-panel display recommends reseating or replacing a printhead
........................................
139
Clean the printheads
........................................................................................................................
139
Clean the printhead drop detector
....................................................................................................
139
Align the printheads
..........................................................................................................................
142
Printhead status messages
..............................................................................................................
144
15
Troubleshooting general printer issues
The printer does not print
.................................................................................................................
146
The printer seems slow
....................................................................................................................
146
Communication failures between computer and printer
...................................................................
146
Cannot access the HP Printer Utility
................................................................................................
147
Cannot access the Embedded Web Server
.....................................................................................
147
Automatic file system check
.............................................................................................................
148
An AutoCAD 2000 memory allocation error
.....................................................................................
148
No output when printing from Microsoft Visio 2003
..........................................................................
148
Unavailable driver features when printing from QuarkXpress
.........................................................
149
Printer alerts
.....................................................................................................................................
149
16
Front-panel error messages
vi
ENWW