HP Deskjet 5100 HP Deskjet 5100 Series printer - (English) User Guide - Page 135

error messages, not responding' appears - installation software

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error messages out of paper message if the in tray is loaded 1. Verify the following: r There is sufficient paper in the In tray (at least ten sheets). r The In tray is not overly full. r The paper stack is touching the back of the In tray. 2. Slide the paper guides so they fit firmly against the edges of the paper. 3. Press the Resume button to continue printing. if the in tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing. the error message 'there was an error writing to USB port' appears The printer may not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. the error message 'there was an error writing to LPT1' appears The printer is connected to the computer with a USB cable, but the cable may not have been attached before installing the software. Uninstall, then reinstall, the software. To uninstall the software, click here. the error message 'two-way communication cannot be established' or 'printer not responding' appears The printer may not be able to communicate with the computer if the USB cable is too long. If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, five inches) in length.

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error messages
out of paper message
if the in tray is loaded
1.
Verify the following:
There is sufficient paper in the In tray (at least ten sheets).
The In tray is not overly full.
The paper stack is touching the back of the In tray.
2.
Slide the paper guides so they fit
firmly
against the edges of the paper.
3.
Press the
Resume
button to continue printing.
if the in tray is empty
1.
Load paper in the tray.
2.
Press the
Resume
button to continue printing.
the error message 'there was an error writing to USB port' appears
The printer may not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
the error message 'there was an error writing to LPT1' appears
The printer is connected to the computer with a USB cable, but the cable may not
have been attached before installing the software.
Uninstall, then reinstall, the software.
To uninstall the software, click here.
the error message 'two-way communication cannot be established' or 'printer
not responding' appears
The printer may not be able to communicate with the computer if the USB cable is
too long.
If you receive this error message, ensure the USB cable is not greater than five
meters (approximately 16 feet, five inches) in length.