HP Deskjet 5100 HP Deskjet 5100 Series printer - (English) User Guide - Page 145
automatic two-sided printing problems
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automatic two-sided printing problems (if optional Two-Sided Printing Accessory is attached to printer) paper jam occurs inside the two-sided printing accessory See paper jam for instructions. option for two-sided printing cannot be selected Verify the following: q The Two-Sided Printing Accessory (duplexer) is attached to the printer. q The duplexer is enabled in the printer software. q The media type and size selected in the Paper/Quality tab are supported by the duplexer. See the documentation that came with the duplexer for a list of supported media types and sizes. only one side of the page prints when the two-sided printing option is enabled Verify the following: q The correct print options are set in both the printer software and the application you are using. q The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information. q The media type and size selected in the Paper/Quality tab are supported by the duplexer. See the documentation that came with the duplexer for a list of supported media types and sizes. If the media type or size is not supported by the duplexer, you can print the document using the manual two-sided printing feature. binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Select the Finishing tab. 3. Verify that: