HP EliteDesk 705 G2 Maintenance and Service Guide - Page 88

Poor performance., Cause, Solution, Start, All Programs, Accessories, Windows System, Disable

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Poor performance. Cause Processor is too hot. Hard drive is full. Low on memory. Hard drive fragmented. Program previously accessed did not release reserved memory back to the system. Virus resident on the hard drive. Too many applications running. Some software applications, especially games, are stressful on the graphics subsystem. Solution 1. Make sure airflow to the computer is not blocked. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow. 2. Make sure fans are connected and working properly (some fans only operate when needed). 3. Make sure the processor heat sink is installed properly. Transfer data from the hard drive to create more space on the hard drive. Add more memory. Defragment hard drive. Restart the computer. Run virus protection program. 1. Close unnecessary applications to free up memory. 2. Add more memory. 3. Some applications run in the background and can be closed by right-clicking on their corresponding icons in the task tray. To prevent these applications from launching at startup: In Windows 7: a. Go to Start > All Programs > Accessories > Run b. Type msconfig, and then press Enter. c. On the Startup tab of the System Configuration Utility, clear applications that you do not want to launch automatically, and the click OK. In Windows 8.1: a. On the Start screen, right-click, and then select the All apps icon. b. Under Windows System, click Run. c. Type msconfig, and then press Enter. d. On the Startup tab of the System Configuration Utility, clear applications that you do not want to launch automatically, and the click OK. In Windows 10: a. Type msconfig in the taskbar search box, and then select msconfig. b. On the Startup tab of the System Configuration Utility, click Open Task Manager.. c. Select applications that you do not want to launch automatically, and the click Disable. 1. Lower the display resolution for the current application or consult the documentation that came with the application 78 Chapter 6 Troubleshooting without diagnostics

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Poor performance.
Cause
Solution
Processor is too hot.
1.
Make sure
airflow
to the computer is not blocked. Leave a
10.2-cm (4-inch) clearance on all vented sides of the
computer and above the monitor to permit the required
airflow.
2.
Make sure fans are connected and working properly (some
fans only operate when needed).
3.
Make sure the processor heat sink is installed properly.
Hard drive is full.
Transfer data from the hard drive to create more space on the
hard drive.
Low on memory.
Add more memory.
Hard drive fragmented.
Defragment hard drive.
Program previously accessed did not release reserved memory
back to the system.
Restart the computer.
Virus resident on the hard drive.
Run virus protection program.
Too many applications running.
1.
Close unnecessary applications to free up memory.
2.
Add more memory.
3.
Some applications run in the background and can be closed
by right-clicking on their corresponding icons in the task
tray. To prevent these applications from launching at
startup:
In Windows 7:
a.
Go to
Start
>
All Programs
>
Accessories
>
Run
b.
Type
msconfig
, and then press
Enter
.
c.
On the
Startup
tab of the System
Configuration
Utility,
clear applications that you do not want to launch
automatically, and the click
OK
.
In Windows 8.1:
a.
On the Start screen, right-click, and then select the
All
apps
icon.
b.
Under
Windows System
, click
Run
.
c.
Type
msconfig
, and then press
Enter
.
d.
On the
Startup
tab of the System
Configuration
Utility,
clear applications that you do not want to launch
automatically, and the click
OK
.
In Windows 10:
a.
Type
msconfig
in the taskbar search box, and then
select
msconfig
.
b.
On the
Startup
tab of the System
Configuration
Utility,
click Open Task Manager..
c.
Select applications that you do not want to launch
automatically, and the click
Disable
.
Some software applications, especially games, are stressful on
the graphics subsystem.
1.
Lower the display resolution for the current application or
consult the documentation that came with the application
78
Chapter 6
Troubleshooting without diagnostics