HP EliteOne 800 Maintenance & Service Guide HP EliteOne 800 G1 All-in-One - Page 189

Control panel message 164-MemorySize Error 201-Memory Error 213-Incompatible Memory Module in Memory Socket(s) X, X, ... 214-DIMM Configuration Warning 219-ECC Memory Module Detected ECC Modules not supported on this Platform 301-Keyboard Error 303-Keyboard Controller Error Description Memory configuration incorrect. RAM failure. A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with the chipset. Populated DIMM Configuration is not optimized. Recently added memory module(s) support ECC memory error correction. Keyboard failure. I/O board keyboard controller. Recommended action 1. Run Computer Setup or Windows utilities. 2. Make sure the memory module(s) are installed properly. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 1. Ensure memory modules are correctly installed. 2. Verify proper memory module type. 3. Remove and replace the identified faulty memory module(s). 4. If the error persists after replacing memory modules, replace the system board. 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace DIMM with a module conforming to the SPD standard. Rearrange the DIMMs so that each channel has the same amount of memory. 1. If additional memory was recently added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 1. Reconnect keyboard with computer turned off. 2. Replace the system board. POST numeric codes and text messages 179