HP Ink Tank 310 User Guide - Page 14

Printhead priming and alignment icons, Error, Printhead, Printhead Alert, Number of copies

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● The Error icon, both Printhead icons, and the Printhead Alert light are blinking. Cause One of the following might have occurred. - Both printheads are missing. - Both printheads are installed incorrectly. - Both printheads still have orange plastic tapes or plugs on them. - Both printheads are incompatible or damaged. Solution - If there are no printheads installed in the printer, install the printheads. - If both printheads are installed in the printer, remove the printheads, make sure there is no plug or plastic tape on them, and then reinsert the printheads securely. NOTE: After you have set up the printer, do not open the printhead latch unless installing new printheads or moving the printer outside your home or office. - Make sure that you are using the correct HP printheads for your printer. - If the error persists, contact HP Support for help. Printhead priming and alignment icons Printheads ready for priming ● The Number of copies icon changes to a blinking P during initial printer setup. At the same time all other icons on the control panel display are turned off. Cause During initial setup, the printer detects that the new printheads are installed and the ink system is ready for priming. Solution Make sure all ink tanks are filled above the minimum line, and the printhead latch is closed firmly. Press and hold the Resume button ( ) for three seconds to start ink priming. NOTE: Priming will occur in the background and will not block printing, copying, or scanning. Alignment status icon ● The Number of copies icon becomes a blinking A. ENWW Control panel lights and display icons status 9

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●
The
Error
icon, both
Printhead
icons, and the
Printhead Alert
light are blinking.
Cause
Solution
One of the following might have occurred.
–
Both printheads are missing.
–
Both printheads are installed incorrectly.
–
Both printheads still have orange plastic tapes or plugs
on them.
–
Both printheads are incompatible or damaged.
–
If there are no printheads installed in the printer, install
the printheads.
–
If both printheads are installed in the printer, remove the
printheads, make sure there is no plug or plastic tape on
them, and then reinsert the printheads securely.
NOTE:
After you have set up the printer, do not open
the printhead latch unless installing new printheads or
moving the printer outside your home or office.
–
Make sure that you are using the correct HP printheads
for your printer.
–
If the error persists, contact HP Support for help.
Printhead priming and alignment icons
Printheads ready for priming
●
The
Number of copies
icon changes to a blinking P during initial printer setup. At the same time all other
icons on the control panel display are turned off.
Cause
Solution
During initial setup, the printer detects that the new
printheads are installed and the ink system is ready for
priming.
Make sure all ink tanks are filled above the minimum line, and
the printhead latch is closed firmly. Press and hold the
Resume
button (
) for three seconds to start ink priming.
NOTE:
Priming will occur in the background and will not
block printing, copying, or scanning.
Alignment status icon
●
The
Number of copies
icon becomes a blinking A.
ENWW
Control panel lights and display icons status
9