HP Ink Tank 310 User Guide - Page 16

Number of copies icon, Resume, Power, Error, Paper Error

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Number of copies icon ● The Number of copies icon is alternating between the letter E and the number 3. At the same time, the Resume light is blinking, and the Power button light is on. Cause The carriage inside the printer has stalled. Solution Open the printhead access door, make sure the printhead latch is properly closed and the print carriage is not obstructed. Move the carriage to the right, close the printhead access door, and then press the Resume button ( ) to continue printing. See Jams and paper-feed issues on page 51 for more information. NOTE: After you have set up the printer, do not open the printhead latch unless installing new printheads or moving the printer outside your home or office. ● The Number of copies icon is alternating between the letter E and the number 4. At the same time, the Error icon, the Paper Error icon, and the Resume light are blinking. Cause There is a paper jam. Solution Clear the jam, and then press the Resume button ( ) to continue printing. For more information, see Jams and paper-feed issues on page 51. ● The Number of copies icon is alternating between the letter E and the number 5. At the same time, all lights on the control panel are blinking. Cause The scanner is not working. Solution Turn off and turn on the printer. If the problem persists, contact HP. The printer still prints even if the scanner is not working. ● The Number of copies icon is alternating between the letter E and the number 6. ENWW Control panel lights and display icons status 11

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Number of copies icon
●
The
Number of copies
icon is alternating between the letter E and the number 3. At the same time, the
Resume
light is blinking, and the
Power
button light is on.
Cause
Solution
The carriage inside the printer has stalled.
Open the printhead access door, make sure the printhead latch
is properly closed and the print carriage is not obstructed.
Move the carriage to the right, close the printhead access door,
and then press the
Resume
button (
) to continue printing.
See
Jams and paper-feed issues
on page
51
for more
information.
NOTE:
After you have set up the printer, do not open the
printhead latch unless installing new printheads or moving the
printer outside your home or office.
●
The
Number of copies
icon is alternating between the letter E and the number 4. At the same time, the
Error
icon, the
Paper Error
icon, and the
Resume
light are blinking.
Cause
Solution
There is a paper jam.
Clear the jam, and then press the
Resume
button (
) to
continue printing.
For more information, see
Jams and paper-feed issues
on page
51
.
●
The
Number of copies
icon is alternating between the letter E and the number 5. At the same time, all
lights on the control panel are blinking.
Cause
Solution
The scanner is not working.
Turn off and turn on the printer.
If the problem persists, contact HP. The printer still prints even
if the scanner is not working.
●
The
Number of copies
icon is alternating between the letter E and the number 6.
ENWW
Control panel lights and display icons status
11