HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv
HP Integrity Superdome SX2000 Manual
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- HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 1
HP Integrity Servers with Windows Server® 2003 Release Notes HP Part Number: 5992-5566 Published: May 2009 Edition: Enterprise Edition and Datacenter Edition - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 2
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows Server are trademarks of the Microsoft group of - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 3
Web Browser...12 TCP/IP and SNMP...12 Utility Meter...12 Supported Components...12 Superdome (with sx2000 chipset)...12 rx8640...13 rx7640...14 rx6600...15 rx3600...16 rx2660...17 BL860c and BL870c Server Blade...18 Troubleshooting Common Issues...18 Array Configuration Utility (ACU 18 Verifer.exe - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 4
32 Version Control...32 Some HP Integrity servers marked as non-compliant by Microsoft System Management Server...32 Baseboard Management Controller IPMI device driver not displayed in VCA 33 VCRM unsupported components 33 VCRM fails to start...33 VCRM updates wrong support pack 33 Inaccurate VGA - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 5
34 2 Installing Windows Server 2003 37 Preinstallation Tasks...37 Installation Tasks...37 Post-Installation Tasks...38 Tips and Tricks...38 3 Product Support...41 Technical Documentation...41 Technical Support...42 Get Windows-specific firmware, drivers, and utilities 42 Register for HP support - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 6
with Superdome SX2000 12 1-2 Components supported with rx8640 13 1-3 Components supported with rx7640 14 1-4 Components supported with rx6600 15 1-5 Components supported with rx3600 16 1-6 Components supported with rx2660 17 1-7 Components supported with BL860c and BL870c 18 6 List of - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 7
, supported components, and issues you may encounter, with workarounds when available. Provides Information about installing the Windows Server® 2003 software. Lists the documentation available for HP Integrity servers running Windows Server 2003 and helps you find the system firmware, drivers - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 8
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is was 32-bit. • Enhancements to Integrity WBEM Providers including: - Support for IPv6 - Support for Fibre Channel HBA - Implementation of the HP Fan Physical Asset, HP Power Supply Physical Asset, and DMTF Platform Watchdog profiles - Support for SMH 3.0 - Support for the Common Information Model - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 10
a restart, users are redirected automatically to the page they were on. • Enhancements to the software installation process to help avoid inadvertent installation of software on unsupported systems. If the software is not supported on the target system, the installer warns you with the option to - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 11
processors • vMedia • vKVM support rx6600 • 1-4 processors • 192 GB memory capacity • 8 PCI-X slots or 4 PCI-Express x8 slots and 4 PCI-X slots • Two 1-Gb LAN ports • Hyper-threading support • zx2 chipset • vMedia • vKVM support rx3600 • 1-2 processors • 96 GB memory capacity • 8 PCI-X slots - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 12
SNMP HP Insight Management Agents require installation and configuration of TCP/IP and SNMP. You must install SNMP manually. If necessary, see the Microsoft Knowledge Base article #324263, How to Configure the Simple Network Management Protocol (SNMP) Service in Windows Server 2003 at http://support - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 13
the root cell only) • HP Lights Out Advanced KVM Card (AD307A) Keyboard • Only HP keyboards are supported. Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) rx8640 Table 1-2 Components supported with rx8640 Operating System • Windows Server 2003, Enterprise Edition with SP2 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 14
cell only) • HP Lights Out Advanced KVM Card (AD307A) Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) 1 Supports multiple SA64xx cards connected supported with rx7640 Operating System • Windows Server 2003, Enterprise Edition with SP2 for Itanium-based Systems • Windows Server - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 15
1-4 Components supported with rx6600 Operating System • Windows Server 2003, Enterprise Edition with SP2 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP2 for Itanium-based Systems LAN Adapter • HP PCI-X Dual Port Gigabit Ethernet SX adapter (A9899A) (Supported as an - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 16
) • HP PCI-Express Smart Array E500 (AH226A) Management Processor • Integrity Integrated Lights-Out (iLO 2) • Integrity iLO Advanced Pack Graphic Console • TFT7600 Rack Mount Keyboard Monitor (all versions) rx3600 Table 1-5 Components supported with rx3600 Operating System • Windows Server 2003 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 17
supported with rx3600 (continued) RAID Controller • HP PCI-X Single Channel Smart Array P600, SAS 3.0 (337972-B21) • HP PCIe Smart Array P800 (AD335A) • HP PCI-Express Smart Array P400 (401532-B21) • HP PCI-Express Smart Array E500 (AH226A) Management Processor • Integrity iLO 2 • Integrity - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 18
SP2 for Itanium-based Systems • Windows Server 2003, Datacenter Edition with SP2 for Itanium-based Systems I/O Mezzanine Support • Dual Port 4 Gb/s FC Mezzanine ) Troubleshooting Common Issues Read this section completely before installing or running Windows Server 2003 on HP Integrity servers. - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 19
for the HP Integrity VM Provider to function correctly on these systems. The baseboard Management Controller driver (also known as the HP Health Driver) automatically installs from the Support Pack and Reinstall Media, or can be manually installed from the HP Smart Setup CD. Servers All Integrity - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 20
, or has corrupted firmware. Servers All Integrity Workaround Flash the card firmware to correct the problem. If the card still has unknown values after flashing it and resetting the system, contact your local support specialist or visit http://www.hp.com/support/itaniumservers for help. QLogic - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 21
in the switch administrative tool. Servers HP Integrity BL860c Server Blade and BL870c Server Blade Workaround Write down and save the controller World-Wide Number (WWN) when installing it into the system, or obtain it from the VC manager or EFI utility. Then, manually enter the WWN into the - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 22
reinstall media or updating an existing installation using the Support Pack from the HP Smart Setup CD, the Emulex HBAs now use the STORPORT driver instead of the SCSIPort driver previously used. Servers All Integrity Workaround This is not an error. HP is making the Storport driver the - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 23
connected to QLogic boots. Servers All Integrity Workaround This is an MSA firmware problem. Remove the hard drive from Bay 1 before running HP-SUM. Hard Disk Configuration Disk configuration lost after reboot Issue When configuring a boot LUN in EBSU Express Install using a direct connect - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 24
Server 2003 and with SSM 5.5 installed, the Baseboard Management Controller (BMC) IPMI device driver version is displayed as NONE and HP-SUM does not provide the option to upgrade. Servers All Integrity Workaround Either upgrade the entire Support Pack through VCA or upgrade the "HP Integrity - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 25
add the /NOVESA option. Servers rx6600, rx3600 Workaround For more information on editing boot entries, see the Smart Setup Guide. Component time outs cause installation failure Issue If a Smart Component takes longer than 15 minutes to install, the installation of the Support Pack most likely - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 26
bundle update is applied on an Integrity server rx6600 using the "HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA, and PsoC Firmware Bundle" HP Package, an error event might be logged in the Windows System Event Log. The The HP Insight Foundation Agent service hung on starting event is - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 27
same version or older version is unsupported Issue HP Insight Management Agents installation over the same version or an older version (downgrading) is not supported. If you attempt to do this, an error code is returned. Servers All Integrity Workaround There is no workaround.. Different port - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 28
of a slightly increased power consumption. Servers All Integrity Workaround This is not an error. To re-enable the idle power state (C1) on all Itanium processors in the system, remove the PAL_HALT_LIGHT registry edit by going to Add/Remove Programs in the Control Panel. You must them reboot - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 29
event log. Servers All Integrity Workaround Ignore these events, as they do not cause any problems or loss of Servers All Integrity Workaround Operate the StorageWorks enclosures with a minimum of two power supplies. Configuration utility might be inaccessible Issue The Smart-Array Option - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 30
into the system. Servers All Integrity Workaround By installing the Smart Array Rescan Service, the rebuild is initiated automatically after drive replacement: 1. Download and flash the latest Smart Array firmware from www.hp.com/ support/itaniumservers. Minimum firmware revision for the SA640x - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 31
Superdome SX2000, rx8640, rx7640 Workaround HP recommends you maintain the same firmware version for all Smart Array cards on a server. System Management Homepage (SMH) Software Information page in SMH is blank Issue After upgrading the Integrity Support Pack from Version 6.1 to Version - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 32
hpsmh folder, and reinstall SMH. Version Control Some HP Integrity servers marked as non-compliant by Microsoft System Management Server Issue Microsoft System Management Server (SMS) might mark some HP Integrity servers running Windows Server 2003 as non-compliant in software update 32 Release - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 33
do not support this software component. This problem occurs because the hpmpser.sys file is on these systems when they are shipped from HP pre-installed with Windows Server 2003. Superdome, rx8640, rx7640, rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 34
on the RUSA system. This delay is typically a few minutes. Servers rx6600, rx3600, rx2660 Workaround There is no workaround at this time. vKVM session stops updating Issue The vKVM session stops updating in the middle of a Windows install from the Microsoft media when a monitor is connected to - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 35
Workaround Perform the installation from the Microsoft media without the monitor connected. This issue can be prevented by ensuring that the server vBIOS version is BK-ATI VER008.004.037.101. Troubleshooting Common Issues 35 - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 36
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disk. NOTE: You can install Windows Server 2003 using vKVM on the rx2660, rx3600, rx6600, BL860c, and BL870c servers and on the rx7640, rx8640, and HP Superdome sx2000 servers when the iLO2 card is installed (AD307A). For detailed instructions, see the Installation Guide on the HP Smart Setup CD - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 38
you to overcome some issues you might encounter while deploying your Integrity server. • Install Service Pack 2 This upgrade is necessary for Intel Dual Core Itanium processor support. • Enable hyper-threading on Integrity servers The default setting for hyper-threading is off. To enable hyper - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 39
-based servers only) HP recommends that you set the Cell Local Memory (CLM) parameter to 100% for optimal server performance. Use the hardware partition (npar) tool. • Loading OEM boot drivers Boot drivers can only be installed from the Windows installation CD or a floppy disk. Integrity servers do - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 40
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to Windows Server 2003 on HP Integrity servers. Also includes headless installation information and instructions for creating, configuring, and managing nPartitions on cell-based HP Integrity servers. Boot from SAN Guide HP Smart Update Manager (HPSUM) User Guide Provides instructions for booting - HP Integrity Superdome SX2000 | HP Integrity Servers with Microsoft Windows Serv - Page 42
on HP Integrity rx7600-series, rx8600-series, and Superdome servers. Contact HP Support for updates to the firmware. Register for HP support notifications HP recommends that you register for alerts and notifications to stay informed of updates to the drivers, patches, and other components specific
HP Integrity Servers with Windows ServerĀ®
2003
Release Notes
HP Part Number: 5992-5566
Published: May 2009
Edition: Enterprise Edition and Datacenter Edition