HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 29

Event log entry caused by timeout condition Issue When running Microsoft Windows Server 2003 on an HP Integrity server with an embedded U320 SCSI controller as the external disk drive controller, intermittent Event ID 117 entries might be generated in the Windows Event Log after rebooting. Servers All Integrity Workaround Ignore these events. They represent a timeout condition that does not cause any system problems or data loss. Smart Array 640x/530x generates errors in system event log Issue Under extremely heavy I/O conditions the Smart Array 640x/530x driver (cpqcissm) might generate Event ID 9 errors in the system event log. Servers All Integrity Workaround Ignore these events, as they do not cause any problems or loss of data. There is no fix at this time. 6402 as internal disk drive controller generates errors Issue When running the Smart Array 6402 as the internal disk drive controller, intermittent Event ID 9 and Event ID 117 entries might be generated in the Windows Event Log after a reboot. Servers All Integrity Workaround Ignore these events, as they do not cause any problems or loss of data. There is no fix at this time. StorageWorks 43xx enclosures might cause errors Issue StorageWorks 43xx enclosures in a dual bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply might report errors and fail the logical volumes when attached to Smart Array Controllers. Port A of the StorageWorks 44xx enclosure might intermittently report that all drives installed in the lower bays (Port A, bays 1-7) have been hot-plug replaced even though the drives were not replaced. As a result, the array controller can fail the logical volumes, causing the data to become inaccessible. If the operating system is running from those drives, the server might hang or display a blue screen. When the server is rebooted, the drives appear to be working properly; however, some data might be inaccessible. A Power-On Self-Test (POST) error message is not displayed. The problem occurs regardless of the position of the power supply or fans in the enclosure. This affects any StorageWorks Enclosure Model 4314R, Model 4314T, or Model 4354R in a dual bus configuration with an Ultra3 Dual Bus I/O Module and a single power supply, attached to either Smart Array 5302 or Smart Array 5304 Controller. Servers All Integrity Workaround Operate the StorageWorks enclosures with a minimum of two power supplies. Configuration utility might be inaccessible Issue The Smart-Array Option ROM Configuration for Arrays Utility menu of the Smart Array controller in the root cell I/O chassis (core I/O chassis) might not be accessed when the F8 key is pressed on the USB keyboard during system Troubleshooting Common Issues 29