HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 34

Inaccurate VGA information displayed Issue Version Control displays the VGA driver installed version and latest version on HPVM guests, even though VGA is not supported. There is no VGA on HPVM guests, however, the driver shows up in version control. The driver is loaded when Windows incorrectly detects VGA and installs the driver. The foundation agent passes the information to version control, and version control displays the driver installed version, Support Pack version and latest version. Servers HPVM guest Workaround Ignore the message, there is no negative impact from the video driver. There is currently no work around. Video Video not displayed Issue Servers Workaround After installing Windows Server 2003 or setting up the system for the first time, there is no video display. All Integrity Follow these steps: 1. Connect remotely to the system and open the device manager. See if the display adapter has started without any problems. 2. If no problems are reported for the display monitor, verify all cables are properly connected. 3. If you are using a KVM or LCD monitor, the resolution, refresh rate, or both might be set too high for the monitor. Verify this is the problem by connecting a CRT monitor. If the CRT monitor works, you must lower either the resolution, refresh rate, or both to use the KVM or LCD monitor. Check the monitor specifications for the maximum settings. vKVM and vMedia Tool bar fails to redraw as expected Issue The vKVM window tool bar sometimes fails to redraw completely after other windows have been open on the screen. Servers rx6600, rx3600, rx2660 Workaround Move the mouse to the toolbar area, and the tool bar becomes visible. vMedia drive not immediately accessible Issue When using vMedia to connect client media (physical of ISO) to RUSA, there might be a delay before that vMedia drive is accessible from File Explorer on the RUSA system. This delay is typically a few minutes. Servers rx6600, rx3600, rx2660 Workaround There is no workaround at this time. vKVM session stops updating Issue The vKVM session stops updating in the middle of a Windows install from the Microsoft media when a monitor is connected to the VGA port of the server. Servers rx6600, rx3600 34 Release 6.2 Overview