HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 20

Extensible Firmware Interface EFI and EFI-based Setup Utility EBSU

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Servers Workaround using SP1 slipstream or Microsoft media. The problem only occurs with Integrity servers booting from a U320 controller (embedded or HBA) with the external port connected to an MSA30 after a fresh operating system installation. The problem does not occur if you install the operating system using Reinstall media, or if the U320 is not used as a boot controller. All Integrity Install the driver using the individual Smart Component only found on the Software tab on your HP Smart Setup CD. Click the HP StorageWorks Event Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on Itanium-based Systems link. Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU) I/O card firmware values display as unknown Issue The EBSU Maintain Firmware feature displays some I/O card firmware values as unknown in the Local version column. This occurs when the card firmware does not return a data structure that EBSU recognizes because the card firmware is configured for 32-bit systems, it lacks an EFI driver, or has corrupted firmware. Servers All Integrity Workaround Flash the card firmware to correct the problem. If the card still has unknown values after flashing it and resetting the system, contact your local support specialist or visit http://www.hp.com/support/itaniumservers for help. QLogic HBA firmware and EFI driver revisions display incorrectly Issue The EBSU Maintain Firmware feature and the SANsurfer FC HBA Manager utility VPD tab might display QLogic HBA firmware and EFI driver values incorrectly after the binaries have been updated. No functionality issues exist because the binary itself is correctly flashed to the adapters Option ROM. For this to occur, a QLogic multi-boot package must be first updated using SANsurfer on a Windows Server-based IA64 system and then later updated in the EFI Shell by EBSU. These separate events can occur hours or even months apart. Servers All Integrity Workaround Flash the QLogic multi-boot package again using SANsurfer on a Windows Server system. The firmware and EFI driver values display correctly during the HBA Power On Self Test (POST) while booting up. These values also display correctly in the Option ROM section on the Information tab in the SANSurfer FC HBA Manager utility. EBSU displays incorrect firmware version Issue EBSU displays the Emulex 4 Gigabit cards (FC2143 and FC2243) firmware version 2.10A10 as 2.10A1. Servers Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660 Workaround Run the Storage Adapter configuration for the Emulex card on EBSU. If the configuration tool lists more than one card, select the intended card on the tool and the firmware version is displayed correctly. 20 Release 6.2 Overview

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using SP1 slipstream or Microsoft media. The problem only occurs with Integrity
servers booting from a U320 controller (embedded or HBA) with the external
port connected to an MSA30 after a fresh operating system installation. The
problem does not occur if you install the operating system using Reinstall media,
or if the U320 is not used as a boot controller.
Servers
All Integrity
Workaround
Install the driver using the individual Smart Component only found on the
Software tab on your HP Smart Setup CD. Click the
HP StorageWorks Event
Notification Driver for Ultra320 SCSI devices for Windows Server 2003 on
Itanium-based Systems
link.
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)
I/O card firmware values display as unknown
Issue
The EBSU Maintain Firmware feature displays some I/O card firmware values
as
unknown
in the
Local version
column. This occurs when the card
firmware does not return a data structure that EBSU recognizes because the
card firmware is configured for 32-bit systems, it lacks an EFI driver, or has
corrupted firmware.
Servers
All Integrity
Workaround
Flash the card firmware to correct the problem. If the card still has
unknown
values after flashing it and resetting the system, contact your local support
specialist or visit
http://www
.hp.com/support/itaniumserv
ers
for help.
QLogic HBA firmware and EFI driver revisions display incorrectly
Issue
The EBSU Maintain Firmware feature and the SANsurfer FC HBA Manager
utility VPD tab might display QLogic HBA firmware and EFI driver values
incorrectly after the binaries have been updated. No functionality issues exist
because the binary itself is correctly flashed to the adapters Option ROM. For
this to occur, a QLogic multi-boot package must be first updated using
SANsurfer on a Windows Server-based IA64 system and then later updated in
the EFI Shell by EBSU. These separate events can occur hours or even months
apart.
Servers
All Integrity
Workaround
Flash the QLogic multi-boot package again using SANsurfer on a Windows
Server system. The firmware and EFI driver values display correctly during the
HBA Power On Self Test (POST) while booting up. These values also display
correctly in the Option ROM section on the Information tab in the SANSurfer
FC HBA Manager utility.
EBSU displays incorrect firmware version
Issue
EBSU displays the Emulex 4 Gigabit cards (FC2143 and FC2243) firmware
version 2.10A10 as 2.10A1.
Servers
Superdome SX2000, rx8640, rx7640, rx6600, rx3600, rx2660
Workaround
Run the Storage Adapter configuration for the Emulex card on EBSU. If the
configuration tool lists more than one card, select the intended card on the tool
and the firmware version is displayed correctly.
20
Release 6.2 Overview