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Power Management, PXE boot on Intel Dual Core Itanium systems

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Power Management PAL_HALT_LIGHT disables idle power state Issue The PAL_HALT_LIGHT registry edit disables the idle power state (C1) on all Itanium processors in the system. You must reboot the system for the change to take effect. For typical workloads, this modification improves system performance and responsiveness at the expense of a slightly increased power consumption. Servers All Integrity Workaround This is not an error. To re-enable the idle power state (C1) on all Itanium processors in the system, remove the PAL_HALT_LIGHT registry edit by going to Add/Remove Programs in the Control Panel. You must them reboot the system for the change to take effect. PAL_HALT_LIGHT status not displayed in HP-SUM, VCRM, and SMS Issue After installation or uninstallation, the current status of the PAL_HALT_LIGHT smart component (cp006607.exe) for Windows Server 2003 on Itanium-based system is not indicated in the HP Smart Update Manager (HP-SUM), Version Control Repository Manager (VCRM), and Systems Management Server (SMS). Servers All Integrity Workaround This is not an error. Because the PAL_HALT_LIGHT smart component is actually a registry edit rather than a true installation, its status cannot be displayed in HP-SUM, VCRM, or SMS. PXE boot on Intel Dual Core Itanium systems Patch required to enable PXE boot Issue A patch must be installed to RIS image-enable PXE boot on Intel Dual Core Itanium systems. Servers All Integrity Workaround To install a device driver from the HP Smart Setup CD: 1. Download QFE 916860 from the Microsoft Web site. 2. Extract the ntkrnlmp.exe from the QFE package. 3. Rename the ntkrnlmp.exe file to ntkrnlmp.exe.org from Remote installation image path. 4. Copy the new ntkrnlmp.exe to the same directory. 5. Click Start > Run, and enter cmd to open the command prompt. 6. At the command prompt, enter net stop binlsvc and net start binlsvc to restart the RIS. SCSI Ultra 320 firmware update fails Issue If a DVD-RW SCSI device with EBSU media is attached to an HP PCI-X Dual Channel Ultra 320 SCSI card, the firmware update of this card fails. Servers All Integrity Workaround Copy the firmware to an EFI partition and flash the card from there. 28 Release 6.2 Overview

Section	Page
Release Notes	1
Table of Contents	3
About This Document	7
Typographic Conventions	7
HP Encourages Your Comments	7
1 Release 6.2 Overview	9
What’s New in Windows Solution 6.2?	9
System Configurations	10
Software Requirements	12
Web Browser	12
TCP/IP and SNMP	12
Utility Meter	12
Supported Components	12
Superdome (with sx2000 chipset)	12
rx8640	13
rx7640	14
rx6600	15
rx3600	16
rx2660	17
BL860c and BL870c Server Blade	18
Troubleshooting Common Issues	18
Array Configuration Utility (ACU)	18
Verifer.exe causes ACU inaccuracies	18
Array Diagnostic Utility (ADU)	18
Uninstall feature not functional	18
Clustering	18
Cluster nodes unable to see messages	18
Device Drivers	19
Missing driver affects Virtual Machines	19
Drivers missing from Microsoft media	19
Driver roll back causes crash	19
prlntss.sys installation issue	19
Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU)	20
I/O card firmware values display as unknown	20
QLogic HBA firmware and EFI driver revisions display incorrectly	20
EBSU displays incorrect firmware version	20
EBSU fails when flashing an Emulex 4 Gb HBA	21
ESBU can lose mapping of drives connected to QLogic controllers	21
Express Setup fails when launched from EBSU	21
Fibre Channel	21
Error message during system boot	21
Target LUN and boot controller WWN not visible in a VC environment	21
Inapplicable errors seen in kit update	22
Redundant entries seen in the Add/Remove Program	22
Emulex HBAs use different driver	22
MSA fails with Storport driver installed	22
LUNs undetected by ACU	23
HBA removal fails	23
HPSUM hangs on MSA 1500 boot	23
Hard Disk Configuration	23
Disk configuration lost after reboot	23
HP c-Class Blade System Infrastructure	23
Onboard Administrator displays wrong CPU	23
HP Smart Update Manager	24
hpsum_swdiscovery.exe Application Error	24
Baseboard Management Controller IPMI device driver not displayed in HP-SUM	24
HPVM	24
Patches required on virtual machine guests	24
Installation	24
Attempting installation from a second DVD drive results in system message	24
Installation from graphics console might require additional steps	25
Component time outs cause installation failure	25
Screen is blank at system startup	25
Maximum Payload Size parameter must be off	25
Use Esc+8 instead of F8 key on headless server	25
Custom Install option disables Remote Desktop	26
Management Agents	26
Error event after firmware update	26
Management Agents and WBEM Providers log the same event	26
New events in the System Event Log (SEL)	27
Installation over the same version or older version is unsupported	27
Different port number reported by NIC Agents and NCU	27
Network Interface Cards (NICs)	27
Warning message not a cause for concern	27
Power Management	28
PAL_HALT_LIGHT disables idle power state	28
PAL_HALT_LIGHT status not displayed in HP-SUM, VCRM, and SMS	28
PXE boot on Intel Dual Core Itanium systems	28
Patch required to enable PXE boot	28
SCSI	28
Ultra 320 firmware update fails	28
Event log entry caused by timeout condition	29
Smart Array	29
640x/530x generates errors in system event log	29
6402 as internal disk drive controller generates errors	29
StorageWorks 43xx enclosures might cause errors	29
Configuration utility might be inaccessible	29
Tools menu radio buttons inactive	30
640x/530x might not load during system boot	30
640x/530x do not rebuild the internal HDD	30
640x hot add not supported	31
6400 cannot be hot-replaced during error message display	31
Command causes machine check abort	31
System Management Homepage (SMH)	31
Software Information page in SMH is blank	31
Components flagged with red exclamation mark	32
SMH fails to open	32
Program terminates after error message	32
Version Control	32
Some HP Integrity servers marked as non-compliant by Microsoft System Management Server	32
Baseboard Management Controller IPMI device driver not displayed in VCA	33
VCRM unsupported components	33
VCRM fails to start	33
VCRM updates wrong support pack	33
Inaccurate VGA information displayed	34
Video	34
Video not displayed	34
vKVM and vMedia	34
Tool bar fails to redraw as expected	34
vMedia drive not immediately accessible	34
vKVM session stops updating	34
2 Installing Windows Server 2003	37
Preinstallation Tasks	37
Installation Tasks	37
Post-Installation Tasks	38
Tips and Tricks	38
3 Product Support	41
Technical Documentation	41
Technical Support	42
Get Windows-specific firmware, drivers, and utilities	42

Match case Limit results 1 per page

Power Management

PAL_HALT_LIGHT disables idle power state

Issue

The PAL_HALT_LIGHT registry edit disables the idle power state (C1) on all

Itanium processors in the system. You must reboot the system for the change

to take effect. For typical workloads, this modification improves system

performance and responsiveness at the expense of a slightly increased power

consumption.

Servers

All Integrity

Workaround

This is not an error. To re-enable the idle power state (C1) on all Itanium

processors in the system, remove the

PAL_HALT_LIGHT registry edit

by going

Add/Remove Programs

in the

Control Panel

. You must them reboot the

system for the change to take effect.

PAL_HALT_LIGHT status not displayed in HP-SUM, VCRM, and SMS

Issue

After installation or uninstallation, the current status of the PAL_HALT_LIGHT

smart component (

cp006607.exe

) for Windows Server 2003 on Itanium-based

system is not indicated in the HP Smart Update Manager (HP-SUM), Version

Control Repository Manager (VCRM), and Systems Management Server (SMS).

Servers

All Integrity

Workaround

This is not an error. Because the PAL_HALT_LIGHT smart component is actually

a registry edit rather than a true installation, its status cannot be displayed in

HP-SUM, VCRM, or SMS.

PXE boot on Intel Dual Core Itanium systems

Patch required to enable PXE boot

Issue

A patch must be installed to RIS image-enable PXE boot on Intel Dual Core

Itanium systems.

Servers

All Integrity

Workaround

To install a device driver from the HP Smart Setup CD:

Download QFE 916860 from the Microsoft Web site.

Extract the

ntkrnlmp.exe

from the QFE package.

Rename the

ntkrnlmp.exe

file to

ntkrnlmp.exe.org

from Remote

installation image path.

Copy the new

ntkrnlmp.exe

to the same directory.

Click

Start > Run

, and enter

cmd

to open the command prompt.

At the command prompt, enter

net stop binlsvc

and

net start

binlsvc

to restart the RIS.

SCSI

Ultra 320 firmware update fails

Issue

If a DVD-RW SCSI device with EBSU media is attached to an HP PCI-X Dual

Channel Ultra 320 SCSI card, the firmware update of this card fails.

Servers

All Integrity

Workaround

Copy the firmware to an EFI partition and flash the card from there.

Release 6.2 Overview