HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 3

Table of Contents About This Document...7 Typographic Conventions...7 HP Encourages Your Comments...7 1 Release 6.2 Overview...9 What's New in Windows Solution 6.2 9 System Configurations...10 Software Requirements...12 Web Browser...12 TCP/IP and SNMP...12 Utility Meter...12 Supported Components...12 Superdome (with sx2000 chipset)...12 rx8640...13 rx7640...14 rx6600...15 rx3600...16 rx2660...17 BL860c and BL870c Server Blade...18 Troubleshooting Common Issues...18 Array Configuration Utility (ACU 18 Verifer.exe causes ACU inaccuracies 18 Array Diagnostic Utility (ADU)...18 Uninstall feature not functional 18 Clustering...18 Cluster nodes unable to see messages 18 Device Drivers...19 Missing driver affects Virtual Machines 19 Drivers missing from Microsoft media 19 Driver roll back causes crash...19 prlntss.sys installation issue...19 Extensible Firmware Interface (EFI) and EFI-based Setup Utility (EBSU 20 I/O card firmware values display as unknown 20 QLogic HBA firmware and EFI driver revisions display incorrectly 20 EBSU displays incorrect firmware version 20 EBSU fails when flashing an Emulex 4 Gb HBA 21 ESBU can lose mapping of drives connected to QLogic controllers 21 Express Setup fails when launched from EBSU 21 Fibre Channel...21 Error message during system boot 21 Target LUN and boot controller WWN not visible in a VC environment 21 Inapplicable errors seen in kit update 22 Redundant entries seen in the Add/Remove Program 22 Emulex HBAs use different driver 22 MSA fails with Storport driver installed 22 LUNs undetected by ACU...23 HBA removal fails...23 HPSUM hangs on MSA 1500 boot 23 Hard Disk Configuration...23 Disk configuration lost after reboot 23 Table of Contents 3