HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 22

Booting Windows for Itanium-based systems from a storage area network document at http://www.hp.com. Inapplicable errors seen in kit update Issue When updating the HP StorageWorks Fibre Channel Adapter Kit for the Emulex Storport driver, the following error message might be displayed in a pop-up window: Windows cannot find 'C:\Program'. Make sure you typed the name correctly, then try again. To search for a file, click the Start button, then click Search Servers Workaround All Integrity You can ignore this error message. The Support Pack first installs the new SCSIPort or Storport driver, and then updates HBAnyware. The new drivers are not compatible with the previous revision of HBAnyware, causing the event log errors. After the new version of HBAnyware is installed, this issue is resolved. Redundant entries seen in the Add/Remove Program Issue The Add/Remove Program contains two entries after upgrading the HP StorageWorks FC-HBA Configuration Utilities by QLogic for Windows Server 2003 Itanium-based systems from revision 2.0.30.78 to revision 5.0.0.4. Servers All Integrity Workaround Uninstall HP StorageWorks FC-HBA Configuration Utilities by QLogic for Windows Server 2003 Itanium-based systems revision 2.0.30.78 before installing revision 5.0.0.4. Emulex HBAs use different driver Issue After performing an operating system installation using Microsoft reinstall media or updating an existing installation using the Support Pack from the HP Smart Setup CD, the Emulex HBAs now use the STORPORT driver instead of the SCSIPort driver previously used. Servers All Integrity Workaround This is not an error. HP is making the Storport driver the new default for Emulex 4 Gb PCI-X 2.0 and PCI-Express HBAs because this driver offers improved performance and manageability features. However, if you are currently running the SCSIPort driver and want to continue using, you must: 1. Uninstall the Storport driver after using the Microsoft reinstall media or Clear the Emulex Storport driver checkbox during the Support Pack update from the HP Smart Setup CD. 2. Install the SCSIPort driver using the Smart Component in the Others directory on the HP Smart Setup CD. This driver is also available for download at http://www.hp.com/. MSA fails with Storport driver installed Issue MSA flash utility version 6.86.1.52 used on Active-Active MSA Controllers, and version 5.10.1.52 used on Active-Passive Controllers will fail to run when the latest Storport driver (KB916048) is installed. Servers All Integrity Workaround Use the MSA Flash utility with the fix that is available on the HP website at the following location: 22 Release 6.2 Overview