HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 27

System32\cpqmgmt\CqMgServ\hpmgtsvc.ini INI file. Then, restart the HP Insight Management Service from the Services window. During the Management Agents installation, if the WBEM Providers are detected in the system, the Agents installer automatically disables the Windows System Log logging by modifying the hpmgtsvc.ini file. To re-enable the Agent logging, remove the semicolon before EVT=hpevtsvc.exe and restart the HP Insight Management Service. New events in the System Event Log (SEL) Issue When viewing the SEL events from the MP SL viewer, you might see some new events of type DC or DD. Servers All Integrity Workaround These are informational events. When the system is booted up, a type DC event entry is generated in the SEL. When the system is gracefully shut down, one or more type DD event entries are generated in the SEL. Installation over the same version or older version is unsupported Issue HP Insight Management Agents installation over the same version or an older version (downgrading) is not supported. If you attempt to do this, an error code is returned. Servers All Integrity Workaround There is no workaround.. Different port number reported by NIC Agents and NCU Issue For a single-port network adapter, the port number reported by the NIC Agents is different from the port number reported by the Network Configuration Utility (NCU). For NIC Agents, the port number shown is 0 under System Management Homepage→Network→Controller Information→Port and for NCU it is 1. This discrepancy is caused by the NIC Agent using a 0-based numbering scheme, while NCU uses a 1-based numbering scheme. It does not interfere with the system operation. Servers All Integrity Workaround There is no workaround. Network Interface Cards (NICs) Warning message not a cause for concern Issue At system power-up, you might see a warning message (with a source of b57nd or e1000) indicating a disconnect. With the A7073A card, Event ID 4 is specified, and with the A9899A card, Event ID 27. Servers All Integrity Workaround This is not an error, but rather a side-effect of the auto-negotiation process used by the A7073A and A9899A cards. The cards do connect at the end of that process. You can verify this by going into the Event Viewer, locating the Warning message, and seeing the Informational message that follows it, indicating a successful connection (Information Event ID 11 for the A7073A card; Information Event ID 32 for the A9899A card). Troubleshooting Common Issues 27