HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 30

Servers Workaround boot. This problem only occurs if you are configuring the Smart Array using the USB keyboard connected to the HP Graphics and USB card. The serial console from the MP should work fine. All Integrity Do the following: 1. Boot the system to the EFI shell. 2. At the EFI prompt, enter the following: search core cell. For example, enter search 0 if the core cell is 0. 3. When you see the Smart-Array Option ROM Configuration for Arrays Utility menu, press the F8 key on the USB keyboard. 4. Now you should see the Smart-Array Option ROM Configuration for Arrays Utility menu. Tools menu radio buttons inactive Issue When viewing the driver properties in the device manager for the Smart Array 6400 Controller, an enhanced Tools menu bar displays. This bar provides radio buttons for launching the ACU and HP Insight Storage Agents. However, these buttons do not work in this release of the driver. Servers All Integrity Workaround Currently the preferred methods for launching these tools are: • For the ACU, click Start > Programs > HP System Tools > HP Array Configuration Utility XE from the Windows desktop. • For the Insight Storage Agents, click HP Management Insight Agents from the System Management Homepage. Scroll to the Mass Storage section on the left panel, and click the desired controller. 640x/530x might not load during system boot Issue During system boot, Smart Array 640x or 530x cards might not load for RAID configuration. Servers All Integrity Workaround The system scans only for embedded devices. The Smart Array Option ROM has to be loaded manually the first time. This can be done at the EFI shell by executing a search all command. The user needs to use search x y command (for example, search 0 8), where x is the cell number and y is the PCI slot number 640x/530x do not rebuild the internal HDD Issue Smart Array 530x/640x controllers do not automatically rebuild the internal disk array when failed drives are replaced. The server backplane does not provide the manageability features needed for Smart Array adapters to recognize when drives are hot inserted into the system. Servers All Integrity Workaround By installing the Smart Array Rescan Service, the rebuild is initiated automatically after drive replacement: 1. Download and flash the latest Smart Array firmware from www.hp.com/ support/itaniumservers. Minimum firmware revision for the SA640x controller is 2.28. Minimum firmware revision for the SA530x controller is 3.56. 30 Release 6.2 Overview