HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 32

1. Navigate to the C:\Program Files\HPWBEM\Tools folder. 2. Replace the hpsum_swdiscovery.exe file with the same file in the Support Pack that you downloaded. Components flagged with red exclamation mark Issue When running the setup.exe command without having System Management Homepage (SMH) installed on the system, some configurable components might show up with a red exclamation mark (!) when viewed in the All Configurable Components category of the HP Remote Deployment Utility main window. A pop-up window with the following message might also be displayed: One or more components that have been selected for installation require configuration but are not configured. For the best results, it is recommended that you configure the components before installation. Servers Workaround All Integrity To make the red exclamation mark go away, copy the System Management Homepage component to a writable location and then configure it. SMH fails to open Issue Servers Workaround If Internet Explorer is configured to browse through a proxy server and the Bypass proxy server for local addresses checkbox is not selected, attempting to connect to the local SMH (https://localhost:2381) fails with a Page cannot be displayed error. All Integrity Configure Internet Explorer to bypass the proxy server for local addresses as follows: 1. In Internet Explorer, click Tools > Internet Options. 2. Click the Connections tab. 3. Click LAN Settings. 4. Under Proxy Server, select the Bypass proxy server for local addresses checkbox. Another solution is to use https://127.0.0.1:2381 instead of https://localhost:2381. Program terminates after error message Issue If SMH is frequently installed and then uninstalled, or if the SMH service is frequently stopped and then started again, the following error can be written to the Windows application event log: Faulting application smhstart.exe, version 2.0.0.103, faulting module unknown, version 0.0.0.0, fault address 0x00000000 Servers Workaround All Integrity In most cases, SMH still works normally even after this message appears. However, in rare cases when SMH terminates after this message, you should uninstall SMH, remove the%Windisk%\hp\hpsmh folder, and reinstall SMH. Version Control Some HP Integrity servers marked as non-compliant by Microsoft System Management Server Issue Microsoft System Management Server (SMS) might mark some HP Integrity servers running Windows Server 2003 as non-compliant in software update 32 Release 6.2 Overview