HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 25

Installation from graphics console might require additional steps Issue When using vKVM to install Windows Server 2003 on rx3600 or rx6600 with a graphics console attached, you must either disconnect the graphics console or edit the boot entry to add the /NOVESA option. Servers rx6600, rx3600 Workaround For more information on editing boot entries, see the Smart Setup Guide. Component time outs cause installation failure Issue If a Smart Component takes longer than 15 minutes to install, the installation of the Support Pack most likely fails. This normally occurs in cases where the system has many cards, such as numerous NIC cards, installed. Servers All Integrity Workaround Install the Smart Component separately, and then install the Support Pack. Screen is blank at system startup Issue During system startup the screen may remain blank for 3 to 8 minutes (actual time depends on the quantity of the installed system memory). Servers All Integrity Workaround This is normal. The system activity can be monitored within a few seconds of system power-on using a remote terminal. Maximum Payload Size parameter must be off Issue Servers Workaround HP Integrity servers based on the HP ZX2 chipset using PCI Express backplanes enable you to control a feature called Maximum Payload Size (MPS). This feature must be off for Windows Server 2003, and is delivered off on factory-installed system. If the server is ever used with another operating system, ensure that the MPS setting is off before installing Windows Server 2003. rx6600, rx3600, rx2660, HP Integrity BL860c Server Blade, HP Integrity BL870c Server Blade Use the ioconfig in EFI to view and configure this value. To view the value, enter: shell>ioconfig To turn the value off (required on Windows Server 2003), enter: shell>shell> ioconfig mps_optimize off To turn the value on, enter: shell>shell> ioconfig mps_optimize on Use Esc+8 instead of F8 key on headless server Issue The Telnet and Hyperterminal applications on Windows NT4 and Windows 2000 do not correctly map the ASCII string for the function keys. For example, during Power On Self Test (POST) the Smart Array firmware displays a banner and configuration menu with instructions to press the Esc key to continue or the F8 key to enter the configuration utility. When running the system in a headless configuration, pressing F8 does not display the configuration menu. Servers All Integrity Workaround To transmit the correct ASCII string using these applications from a remote terminal, press the Esc key immediately followed (within 1 second) by the numeric value of the desired function key. For example, to send the ASCII string Troubleshooting Common Issues 25